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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,206 reviews
  • Rated 3 out of 5 stars

    Extremely poor battery life.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device…with one major flaw. The battery life is extremely poor. It only last for 12 hours. I have just about have every feature turned off on it. Connection to WiFi is excellent. It’s directly on the other side of the wall. I’ve been checking the battery life throughout the day. It never drops below 94%. Then after twelve hours it is dead. I take the cover off and press the reset button…nothing. Next I pull the battery and reinstall it. The lights blink once and NOTHING. So I replace it with a fully charged one and it works again. I’m glad I also bought the Ring charger with two batteries. One thing about the charger. It shows the power level when you start charging, one dot. It’s either drained completely or has very little power left. Hardwiring is not an option for where it’s mounted at. I’ll try the solar charger next. But I will be contacting Ring about this issue. The battery should not be draining that quickly and showing 94% power just before it stops working.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello OU812

      We recognize your desire to have your home security up and running. As a consumer, you expect a product to perform optimally. Please know that we are here to take a deep look into this and ensure that it gets resolved quickly.

      The more events captured by your Ring Doorbell, Ring Stick Up Cam, and Spotlight Cam Battery, the more your battery is used to power the live HD Video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner. In addition, the battery is also drained each time you use the Live View to look or speak through your camera. To prevent excessive activity, you can adjust your motion settings to a lower sensitivity, disable certain zones, adjust the motion frequency to best fit your needs, or adjust the direction of your Ring device.

      Thank you,
      Antonio from Ring Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble install and use. Very handy and useful

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Newest Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest Ring doorbell much quicker to show picture and answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and the interface is very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Look amazing, easy to use, highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good for security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I connected my cam to it so now I see the front and back of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feel safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have adds layer of protection to your home, works very well as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring My Door Bell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Ring Door Bell. Easy installation, easy installation Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Doorbell 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Easy to use. Long battery life. Clear video.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ring product! My last one broke so I had to replace it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! Easy set up. And great and easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. I love how small it is and how easy it is to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and keeps you aware of anyone approaching your front door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Hardest part was finding the correct breaker unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to see just a few seconds before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Non-Mechanical People can do this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy set up! You don’t have to be mechanically inclined to do this!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect and Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video recorder, high quality..sounds ia clear and load....the best

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great cam for your front door. picture is clear

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring it up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and quality. Picks up everything in front of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one to buy. This one for my son. Easy to connect

    I would recommend this to a friend