Customer Ratings & Reviews
- Model:
- B08JNR77QY
- SKU:
- 6459035
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Just got another one for my sister.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use. I recommend anyone grab one for their home.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality. I didn't expect the quality to be so good
I would recommend this to a friend - Pros mentioned:Ease of use
Door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell is the best . it is supper easy to set up.
I would recommend this to a friend - Pros mentioned:Video quality
front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just as advertised. provides very clear images at front door.
I would recommend this to a friend - Pros mentioned:Security
Yea
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must get hands down because you need to protect yourself
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Doorbell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful for letting me know when someone is at the door
I would recommend this to a friend - Pros mentioned:Security
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes me feel a little safer! I need one for the back door now.
I would recommend this to a friend Wish 4.5 stars was an option!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to give it 4.5 stars but that isn't an option! The video quality is solid and I like the "preroll" feature although the quality on the preroll is decidedly mediocre. I like these because they connect to the 5 Ghz band whereas the spotlight cameras (which I like more because of the bright light that scares "would be" intruders) only connect to 2.4 Ghz. The "no drill mount" seems to be holding thusfar although I wonder about the longevity. So far so good!
I would recommend this to a friendButton doesn't work most of the time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, except for the actual button. Which is kind of the whole point. That's right -- most of the time, the button doesn't work when pushed. Guests have been stranded outside our house, waiting for several minutes and feeling frustrated, until thankfully they knock and someone hears them, or until they call our actual phone number (if they have it). The only solution is to remove the outer cover, which also exposes the battery. (Free battery, anyone?) Unfortunately I waited too long to install it, past the 1-year warranty period, otherwise I would have returned this device. Note: Although we do get motion alerts when someone's by the door, this is on our phones, and there are lots of false positives. We can't be constantly checking our phones to see if someone's at the door, because y'know, that's the whole point of having a doorbell.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi OsmanM.
Thank you for sharing your experience with us.
We understand how important it is to be notified when someone is at your door with the Ring Video Doorbell 4. Being able to rely on the alerts to know when someone rings your doorbell is an essential feature of the Ring Video Doorbell 4. We can definitely assist you with this today to ensure your Ring device is performing optimally and the proper settings are chosen within the Ring app.
It sounds like your in-home chime kit is not triggering when someone presses the doorbell button on your Ring Video Doorbell 4. Follow these instructions to automatically detect and configure your in-home chime:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Tap the doorbell you want to connect to a chime.
Tap Device Settings.
Tap In-Home Chime Settings.
Tap Automatic Chime Detection.
Wait for the Ring app to detect your in-home chime.
If a mechanical chime is detected, you may see the following message: “Is your Ring Doorbell wired to an in-home doorbell chime?” Choose “Yes, I have an in-home chime.”
Tap Ring my In-Home Chime.
Follow the instructions and push the button on your Ring doorbell.
If it doesn’t ring correctly, select one of these options: “My chime rang partially” or “My chime didn’t ring.”
The Ring app will adjust the device settings automatically and prompt you to test your doorbell again.
If the app is unable to detect an in-home chime, it will redirect to the start of the chime auto-detection process.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Pros mentioned:Video quality
Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey but great picture quality . Battery drains quickly if you have motion sensitivity set to max
No, I would not recommend this to a friend - Pros mentioned:Video quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, clear sharpe images. Good app. To use.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is very clear. I love that it has a pre roll scene
I would recommend this to a friend - Pros mentioned:Battery life
Great monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic battery life, support, app/platform. Highly recommended.
I would recommend this to a friend - Pros mentioned:Installation
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smoother than the previous generation, easy set up as always!
I would recommend this to a friend - Pros mentioned:Video quality
buy the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my camera works wonder. highly recommend this camera
I would recommend this to a friend - Pros mentioned:Battery life
doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works way better than the first gen I bought, love it
I would recommend this to a friend - Pros mentioned:Ease of use
Bet than a door bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price at Best Buy. Works great, easy set-up.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do-easy set up and use
I would recommend this to a friend - Pros mentioned:Video quality
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works so well, we use it for our home and it is what we needed
I would recommend this to a friend