Customer Ratings & Reviews
- Model:
- B08JNR77QY
- SKU:
- 6459035
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.
This summary was generated by AI based on customer reviews.
Safety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable,clear viewing, and better than other products. Like it very much
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great prices. The techs who installed it were amazing
I would recommend this to a friendRing is good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I love the free voice or replacement colored faceplate!
I would recommend this to a friendRing - Video Doorbell 4 - Smart Wi-Fi Video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is easy to use and this worked as a great gift for my grandmother.
I would recommend this to a friendGreat Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring version is a great improvement in clarity. Love it!
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very happy with this product. It brings piece of mind.
I would recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have item for your home. Don't delay picking this up.
I would recommend this to a friendRing Doorbell 4 Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell works as expected. It is easy to program and review videos. The only problem is the battery life. The battery is supposed to last 6+ months and ours lasted just ONE month. Our usage is very low. Usually one alert per day and a handful more per week. Disappointed in the battery life especially for a new product and it takes 5-6 hours for a full charge. I would give 5 stars if not for the battery.
I would recommend this to a friendBrand response from Ring
Posted .Hello Charlie,
We appreciate you leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.
Based on your review, it seems that you are experiencing frequent battery drainage. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. This article will detail some of the factors that may cause your battery to require more frequent recharges: https://support.ring.com/hc/en-us/articles/208190773.
We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.
Thank you, Jamila with Ring.
Ring doorbell works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, had to get the wireless chime, but it all works great.
I would recommend this to a friendAwesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positive. Very happy. Hard workers very professional. Recommend to others.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new ring… love that I could leave my house and not have to worry
I would recommend this to a friendBest device yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Now I can review who delivers packages and arrive to my front door
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video resolution, a wide viewing angle, and great functionality in the app.
I would recommend this to a friendProtection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, works better than advertised. I approve.
I would recommend this to a friendRing doorbell 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing i have ever bought for myself now i know who and when someone is at my door
I would recommend this to a friendJennings Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time works great Best Buy costumer service is the best
I would recommend this to a friendCoverage area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version of ring has many great upgrades over previous versions but it is more difficult to set the distance and width of coverage.
I would recommend this to a friendCoordinator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new doorbell ring! The installer wás helpful.
I would recommend this to a friendRing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I made this purchase. Highly recommended. Cant go wrong with this
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell and camera give us security & convenience- thank you BestBuy
I would recommend this to a friend