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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,206 reviews
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very happy with this product. It brings piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable,clear viewing, and better than other products. Like it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring is good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the free voice or replacement colored faceplate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for your home. Don't delay picking this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product that provides great clarity only thing voice delay needs to corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Package protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pre-roll in color. There is still wifi issues, but it helps to detect the package thieves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring - Video Doorbell 4 - Smart Wi-Fi Video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is easy to use and this worked as a great gift for my grandmother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had to get the wireless chime, but it all works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, works better than advertised. I approve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ring Doorbell 4 Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works as expected. It is easy to program and review videos. The only problem is the battery life. The battery is supposed to last 6+ months and ours lasted just ONE month. Our usage is very low. Usually one alert per day and a handful more per week. Disappointed in the battery life especially for a new product and it takes 5-6 hours for a full charge. I would give 5 stars if not for the battery.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Charlie,

      We appreciate you leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.

      Based on your review, it seems that you are experiencing frequent battery drainage. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. This article will detail some of the factors that may cause your battery to require more frequent recharges: https://support.ring.com/hc/en-us/articles/208190773.

      We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.

      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ring… love that I could leave my house and not have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coordinator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new doorbell ring! The installer wás helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive. Very happy. Hard workers very professional. Recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jennings Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time works great Best Buy costumer service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Now I can review who delivers packages and arrive to my front door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video resolution, a wide viewing angle, and great functionality in the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ring product and it does what it’s supposed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to a wired adapter and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase. Highly recommended. Cant go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and definitely will recommend. Thank you Edwin mendez

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell and camera give us security & convenience- thank you BestBuy

    I would recommend this to a friend