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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,206 reviews
  • Rated 5 out of 5 stars

    Ring door bell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried several other products but this ring is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Two way talk and motion detection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have got one sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice touch and peace of mind/safety for our cabin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell-latest model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Ring Doorbell. Easy to use...easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING VIDEO DOORBELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mailed directly to my house,,,,,,,,,,very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but wish there was a slimmer version with a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Wish there was a slimmer version with a battery, but that’s not Best Buy’s issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring door bell 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device !! I would highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally secured outside my door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why did I wait to buy this no more stolen packages yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice door bell with camera. Easy to install , nice video quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly picks up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone has to come directly in front of the camera for us to be notified.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doorbell great but not the servicer to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the worst service of trying to get the ring door bell installed the first time they told me will be there between 11-9-21 7:00 Am and 10:0 pm gotcall from service he called said the time frame 10:00am and 1:00 pm then get not call from service stating he not coming because he was sick. Rescheduled for 11-18-21 he was no show didnt even call to let me know he wasnt coming. I a upset because i took of work didnt get done. Then 2nd time i had some stay there he was no show. Ibelieve i sure be compensated for my trouble. I think you should get other contractor if they keep doing this people will stop buying from best buy. I also was told you didnt have the doorbell in stock but the day i brought they had but salesperdon told me the contractor likes to bring what they are installing. I think that ridulous i would had doorbell i would have installed out self. Which we ended up doing anyways. I think when you buy something you should be able to take with you.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Ringdoorbell,

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Video Doorbell 4 right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.

      In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.

      If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.

      We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding the Ring Video Doorbell 4. We are eager to turn around your experience!
      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Keeps your mind at ease

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the other 1 i owned. Well worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet signal kept changing and camera wouldn’t work proper

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi DavidL, it's important to have your Video Doorbell 4 up and running so you can have peace of mind. If your wifi network name and password have recently changed, make sure to verify these details before connecting your Doorbell. You can then select Reconnect to Wi-Fi on the Device Health screen to get your Doorbell reconnected to your wifi network. Once connected, ensure your Doorbell has a strong signal from your router as well. We have more information on connectivity here https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength. I hope this helps. If you have any additional questions about your Ring Doorbell, you can ask other neighbors for help on the Ring Community https://community.ring.com/. All the best, Ashley from Ring. Ring

  • Rated 5 out of 5 stars

    My best time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wait for us to be able to use this all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ring is excellent quality and very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotcha!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to stop those porch pirates argh matey! Yeah!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised. Very happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was am very pleased with rthis device. It is serving it's desired purpose very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biught as a gift. Setyp was quick and easy to connect

    I would recommend this to a friend