Customer Ratings & Reviews

As long as your internet connection is strong enough, this works great....

Was very easy to set up and perfect view. Recommend it

I am so so happy with this purchase it fits my home

The bell is difficult to adjust so it is not ringing every time a truck or car goes by. It does make you alert as to the activity going on near the front door or where you chose to install it. We are adjusting to being recorded every time we go through the front door.

I love my new camera it was so easy to install love it

I love having the ability to speak to guests at the door.

Really like this device. Gives me peace of mund when I am away.

It's very nice to always be able to check up on my house!

definitely worth getting, very convenient easy to use

Love ring!!! Product works great and never has any issues

This is a good option for the security you may need.

This product makes my home feel safer and well-protected.

Cant say anything more. its perfect. Will get another one in the future

Performs as advertised. Very practical. Great for home security.

Great product Ring. Good for everyone. Everyone will like it

I love that it comes with the community notifications.

Works great have to purchase device for continuous video storage

Provides peace of mind for my family! I recommend this to everyone

Great buy product for home security and a piece of mind.

We installed the Ring doorbell 2 weeks ago and overall, we like the unit. Installation was fairly easy. We have it hardwired onto a brick wall. Getting the unit attached to the back plate is a little tricky so I'm glad it's hardwired and the battery won't need to be recharged since it's constantly getting power. My router is upstairs but I do have a WiFi extender downstairs that is fairly close to where the Ring is mounted. I've done a few speed tests and I'm well above the minimum 1 mb recommended upload speed. The picture is decent. It is pixelated sometimes but nothing too bad. The picture (background) can be too bright at times but I think it may be due to the fact that I have the doorbell installed under a covered porch facing west. I've talked to customer service about the brightness and they said they made an adjustment but it didn't really make a difference. If the USPS/FedEx/UPS guy parks his truck in front of my house, you can barely see it. All you'll see is a white background. The background does gets better in the afternoon. When the doorbell is pushed, I am notified almost immediately on my phone and since it's hardwired, I get an audible ring inside my home. I love that I can talk to the person without having to open my front door. The problem I have is with the motion detection. I've worked with customer service many times on this issue and have given up mainly because after trying different things (adjusting the range (# of feet it detects something), the frequency (# of times it notifies me when it detects something), and the latency (I think this is the speed that the doorbell communicates with the network), nothing helps. The customer service guy attributes my problem to the way my porch is configured. I have a porch railing that may be the problem but I'm still not 100% convinced that it is. I want the Ring doorbell to start recording as someone is walking up to my porch. However, it starts recording when the person is either already at my front door or when they've already turned around and walking away. When I set the range all the way to the max (30 ft), I get notified when every single passing car drives by but it won't detect a human being that's maybe 5-10 feet away. The customer service explained that it has something to do with the heat signature (cars give off more heat than humans) which I understand but I still think it should detect a human more quickly than it actually does. Another thing I think can be improved is to be able to change the motion settings without having the physically push the doorbell. If for some reason I had to change the motion settings while away from home, I would not be able to do so because I wouldn't be physically there to push the button for the settings to save. Ring's customer service is excellent. Because of my motion detection issues, I've called, chatted and emailed with the customer service reps and have received nothing but excellent service. Each and every person that I've dealt with really tried to resolve my issues. I would have given it 5 stars if the motion detection worked the way I would like. I had thought about returning it because of the problems with the motion detection but despite its shortcomings, I decided to keep it because I believe having the Ring enhances our home security.