Customer Ratings & Reviews
- Model:
- 8VR1S5-AEN0/88RG003FC100
- SKU:
- 5819458
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.
This summary was generated by AI based on customer reviews.
Good for alerts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell camera is blurry for activity over 15 feet.
I would recommend this to a friendGood for alerts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell camera is blurry for activity over 15 feet.
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should not charge a fee for event history ,not recommended
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept losing signal had to set up all over again and again..
No, I would not recommend this to a friendCool gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device has a wide camera view. works best with very high-speed Internet.
I would recommend this to a friendMust constantly reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We must troubleshoot this device at least once a day.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it’s in WiFi range it works good and the live view is decent.
I would recommend this to a friendA little disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a doorbell, it works great. The camera is a little slow in picking up and recording the motions. Thought it would work as advertised. ..will keep playing with it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SlowRing,
Thank you for the feedback and Im sorry to hear about the delay you are experiencing with your Ring Doorbell. Please reach me directly at [email protected] so that I can personally take a look into the issue you mention above to resolve this for you right away. I look forward to hearing from you!
Thank you,
Kandyce C., Customer Satisfaction Manager
[email protected]
Showing It's Age
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess okay for the time period this item originally came out but go with a higher version. After having both, this one is just a extra camera in the back yard that I have let go dead. Its ok if its all you have--better than nothing.
No, I would not recommend this to a friendCustomer has to pay subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer has to pay a subscription fee to view videos after 30 days. You cannot view the videos if you missed a notification. Why would pay to see videos that you dont want to store? There should be a minimum days where you can see your videos without having to pay any subscription. If I knew about this issue I would not have bought the device. Now I am stuck with it and I cant return it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Adocom, thank you for your feedback and I'll definitely share this with our internal team to improve the future Ring experience. Without the cloud service plan, you'll still receive real-time Ring and Motion video alerts on your device. Please reach me at [email protected] so that I can provide some options for you, Adocom.
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is just okay. Too much delay on the recording.
No, I would not recommend this to a friendNot as good as I would have hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not good and many times it has a delay.
No, I would not recommend this to a friend- Cons mentioned:Size
Was complicated installing myself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell was the smallest siZe available but i still was too large for my panel beside the door. And did not have the proper tools i need to uninstall my current doorbell. So i exchanged for a different system
No, I would not recommend this to a friend - Cons mentioned:Battery life
Poor battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts 1 month (not the 6 month they advertise), and you have to take it apart and bring inside the house to recharge, which means ... you don't have a doorbell while it's charging. Terrible implementation. Don't Buy!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Fortfun,
I'm sorry to hear this! Battery life is contingent on usage so the volume of alerts you receive per day will affect it but we can provide optimal settings to conserve your battery. Would you please reach out to me at [email protected], so we can turn this around for you? I'd greatly appreciate your time.
All the best,
Mary Nell J., Neighbor Satisfaction Specialist
[email protected]
It was great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at first and then it just stopped working after about two weeks
I would recommend this to a friendNot very impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app takes a long time to launch, despite having a Galaxy S9 plus, the video takes a while to load in too, despite having a fiber 1GB connection. They do not do well at night, neither. I know this is the older model and I only hope they've grown from those bumps.
No, I would not recommend this to a friendWould not mount to my siding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not aware a flat surface was required to mount.had to return
I would recommend this to a friendGreat focus on camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Door bell rings with no one at door, constantly.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that I have to pay to see the videos..
No, I would not recommend this to a friendis a OK product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better connectivity, an better video quality
I would recommend this to a friend