Customer Ratings & Reviews
- Model:
- 8VR1S5-AEN0/88RG003FC100
- SKU:
- 5819458
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.
This summary was generated by AI based on customer reviews.
Returned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it, i'm sure it's very good just went with nest.
No, I would not recommend this to a friendSlow response time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My WiFi router is within 10 feet of the front door and the ring is still extremely slow. By the time I get notification that someone is at my door and try to answer the app it is already to late. I returned this product and bought a Nest Doorbell camera and it works way better.
No, I would not recommend this to a friendGood but doesn't work the way i want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn't like that we have to pay the fee to see old video recording, even if it had happened 1 minute ago. i feel it should have a standard grace period. Unless you pay (not that expensive) but sometimes it is principle since i'm paying soo much for the doorbell video recorder, and now is just a live video ringer
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Doorbell,
I'm sorry to hear about your poor experience but I'd like to connect with you today to address & resolve the issues you encountered with your Ring. Also, we do notify our customers about the cloud plan on our website (ring.com/cloud-recording), in your Ring app during the first free 30 day trial of our cloud plan, as well as in your email about this service. I apologize for any miscommunication but we will work on providing even more transparency to our customers as we can in the future. Would you kindly reach me at [email protected] ? I look forward to hearing from you!
Thank you,
Jennifer F., Community Satisfaction Specialist
[email protected]
Decent camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend skipping this and getting ring pro
I would recommend this to a friendI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that a subscription has to be purchase.
No, I would not recommend this to a friend- Pros mentioned:Installation, Video quality
Great device! Easy install!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the future of the front doorbell. Easy installation and took about 15 minutes. Set up was easy as well and it works great. A bit larger than I would want for a doorbell but fits into style of house easily. The video is clear and you can even upgrade to save video in the cloud. Integrates with existing doorbell wiring. Love the app and will find this very useful over time!
I would recommend this to a friend not forthcoming with information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to call the cust serv line to find out why this wouldn't work in my home. The lady gave me a run around about not being close to the modem, not being compatible with my door bell system but not giving me any other alternatives but to return the item for a refund.
No, I would not recommend this to a friendPoor image quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is poor, I should have purchased the pro.
No, I would not recommend this to a friendDead after 1.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! A month and a half after installing it it won't connect to WiFi and only activates iuf I continually jiggle it. Whats the sense of having a door bell if I have to stand outside and hold it. If I could give it zero starts I would. Very disappointed!
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They no longer support Google home, since they got acquire by Amazon... And the doorbell stopped working after a couple of weeks, Google it and it seems to be a very common issue and looks like ring just doesn't care, would never buy again anything from ring very disappointed
No, I would not recommend this to a friendWas a waste of time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know a lot of people really like Ring. I am NOT one of those people. Once installed it would only ring my phone once per 10 pushes. I researched and tries adjusting settings. Reset the Ring, restored my phone. Nothing worked. Returned to store and purchased Canary instead and love it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JRStrickland,
I am so sorry to hear about this unfortunate Ring experience, this is not the experience that we intended for you to have. At this point, I would appreciate the chance to connect with you directly so that I can both follow-up on your return as well as provide you with some additional options. Would you please email me at [email protected]?
I would appreciate your time.
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
worthless if you don't pay them monthly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You pay good money for a camera that you have to install, only to pay them money every month to serve you the video that you are taking in your home. Why can't I not pay money and at least get to view my videos same day? it's completely worthless without a subscription and for that I say do not buy!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Kevin,
I'm sorry to hear about your Ring experience thus far.We have two optional cloud service plans. A basic plan for $3/month - $30/per year per camera and a Protect plan for an unlimited amount of cameras for $10/month - $100/per year, you can access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone. I'd like to address any further inquiries/concerns you may have, would you kindly reach out to me at [email protected], please? Thank you, Ta'Mia D., Neighbor Satisfaction Specialist [email protected]
Picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall picture quality is horrible! Doesn’t show clearly
No, I would not recommend this to a friendGood Doorbell!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They require you to purchase a monthly or yearly subscription in order to see what activated your camera unless your on live view or wait for someone to ring the doorbell but as far as security it isnt what I expected
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Secure,
A Ring Protect Plan is not required to use your Ring products. Our optional Protect Plans allow you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. If you'd like to discuss this further, please reach out to me at [email protected].
Bilan J., Customer Satisfaction Specialist
[email protected]
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a 720 so if it’s bright you Can’t see anything.
No, I would not recommend this to a frienddid not like it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my ring unit did not work good for my environments
No, I would not recommend this to a friendOk camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would no recommend this door bell because of the video quality is poor. I ended up purchasing the Ring Video Doorbell 2 and it’s a lot better. Also the mounting plate on this one requires 4 screws. The Ring Doorbell 2 only requires 2 screws.
No, I would not recommend this to a friendWorst on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for maybe month. Horrible product. Called Ring Support and was told to reset it, did and worked for 2 days then only shows a package or cars on the road. Never anyone walking up the sidewalk.
No, I would not recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit became defective after 2 months. Looked good and affordable.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Mdx534,
Oh no! I'm so sorry to hear about this. What seems to be going on? Would you please email me at [email protected] with a bit more detail? I would appreciate your time. I look forward to hearing from you and turning your Ring experience around!
Thank you,
Jennifer F., Neighbor Satisfaction Specialist
[email protected]
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The timing is off...had trouble connecting...I was really disappointed
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Frankie,
I'm sorry to hear about your poor experience with your Ring thus far. Would you reach me directly at [email protected] so that I can look into the issues you are experiencing with the timing and connection so that I can resolve this for you? I look forward to hearing from you so that we can get you all set up and running as expected!
Thank you,
Kandyce C., Customer Satisfaction Manager
[email protected]