Customer Ratings & Reviews

For me it didn't work. Too bright, very disappointed.

I have a long entryway to my door, so because of the contrast to the light in the entry to the light outside of the entry, all you can see is a ball of light. Once someone has entered the entry, you can finally see them. Also, the delay on the camera is very slow.

It's a good product depending on what side of the street you live on

Not what I was expecting. The image quality was not the best. You can see what is happening at the moment the bell is rung, but in order to see previous rings you have to buy a subscription for their service.

Nothing wow monthly subscription .................

I kept getting the run around from the Ring 800 number they kept saying it was my internet provider however item never was able to be set up. I have the Arlo Camera as my security system. I do not recommend this product.

After 30 days you have to sign up for their protection otherwise you cannot view your videos unless you look at them the instant you are notified. If I knew this I would not have purchased the product

Ring is a GREAT idea, the problem is that it doesn't work as planned and I have talked to the help desk many times. The speed is too slow, by the time I am alerted that someone is at my door they are already walking away.

I do not like this camera at all. It is such a disappointment. It fails to capture people stealing from my vehicle or at my door but loves to notify every three seconds of the leaves moving on the trees in my front yard.

Not all pleased . Settings and view are not great .

This was an ok product at the beginning of purchasing. Don’t know if the updates have ruined the video quality and the sensors but it has gone down hill fast! I bought warranty but of course Best Buy said it has ran out!

bought 2 units drove to pennsylvania 157 miles each way to install for my uncle...never synced wifi even after 2hours on phone with technical at ring..because over 14 days best buy would not let me return for refund or not even store credit

Great looking product but just can't get it to connect

Picture quality very poor . Cheaply made for what it cost ! Remove your old doorbell and none of the holes line up , new holes Got to be drilled !!! Poor design, wish more thought went into it.Returning it Buying another brand !

My first purchase didn’t work at all. The replacement worked for one week. It came back after a day for three more days and then skipped another day. I reached out to Ring support and received condescending responses from Jason.

In the 2 months we had this Ring doorbell it stopped working several times. We’d reset it & a few days later it’d stop working again. Finally got rid of it. This was the $99 model, so we got what we paid for.

The Ring Video doorbell would not stay connected to my network even though it was 15' from my Apple Airport Extreme. Their solution was for me to buy an extender from them. My solution was to return this item to Best Buy and buy one from Nest.

Wanted this doorbell so bad, bought it and was disappointed from the beginning. It doesn’t work well and you only have a short span to view the video and then you have to pay for a service to be able to view. I would not recommend it.

buttom broke off after 6 months. the technology is already old. the app and Ring itself isn't worth the protection and the monthly fee is just a waste cause its just one camera at one angle

Installed 4 of these in my houses and my Mother-in-law's houses in both Canada and the USA. They were very easy to install. One of them could not get a strong enough internet signal, but this was easily repaired by buying a wireless network extender. They work flawlessly. The motion sensors are top notch and the responses on these items are very fast. It was very nice to be able to be driving on the 101 in Phoenix when my doorbell goes off over the speakers in my car....and I'm able to talk to the service tech to let him know to get started as I arrive home. I was able to use a connected internet door lock to unlock the door for the service tech, and he was able to start the job without wasting any of his or my time. I had to call customer service a couple of times to clarify some setup settings on one of the doorbells that was too far from the wireless router - but they were very polite, competent and knowledgeable. Would not hesitate to recommend this product to anyone. This product should get more than 5 stars.