Customer Ratings & Reviews
- Model:
- 8VR1S5-AEN0/88RG003FC100
- SKU:
- 5819458
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.
This summary was generated by AI based on customer reviews.
Video quality is worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sons car was involved in a hit and run this morning parked in front of our house. The video is so terrible it's useless. What is the point in having this to provide video evidence that is absolutely unwatchable.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Love Tech,
I am so sorry to hear about your son's car and I hope that is okay. Would you please connect with me today at TaMia.Dorris@ring.com so that we can investigate your video quality further? I am confident that we will get your device working up to your expectations.
Thank you,
Ta'Mia D., Neighbor Satisfaction Specialist
TaMia.Dorris@ring.com
False alarms & delay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.False alarms continuously, video delay & pay, NO! This was a waste of my money. If you want something that's useful buy something else.
No, I would not recommend this to a friendSend to Crapshoot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is non existent. They usually reply a week later with a webpage generic response. My ring sends false alarms that someone is at the door but not
No, I would not recommend this to a friendBefore you buy...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found out that my internet speed was to fast for the devise. I was told to slow down my internet speed to 2.4 and that I would have to figure it out myself.... Weak
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Marc,
I'm sorry to hear this. I'd like to connect with you today to address/ resolve this issue you mention in the above review in regards to your internet speed. Would you contact me directly at [email protected] so that I can get to the bottom of this and assist you so we can make sure we get your Ring up and running to your expectations? I would appreciate your time and look forward to hearing from you, Marc.
Thank you,
Kandyce C., Customer Satisfaction Manager
[email protected]
Waste of time & money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself the holes in your home and the poor wifi unit.
No, I would not recommend this to a friendWorthless, pretty much a $99 regular door bell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera function is horrible, there is always a lag.. Pretty much i spent $150 for a $10 Regular doorbell.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ijuG,
Oh no, I am sorry to hear this. The delay is normally attributed to WiFi/bandwidth connection but we'd be happy to further investigate this for you. Additionally, do you have any major appliances between your router and device? Would you kindly reach me at [email protected] today so that we can improve your Ring experience please?
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
Do not buy product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do two returns would not connect to my wi fi , and the 24 hour service sucks they never pick up.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jack,
I'm sorry to hear about your poor experience but I'd like to connect with you today to provide additional options for you with the hope that you'll remain in our Ring family. I'd like to also o learn more about the issues you encountered. Would you reach me at [email protected] today, please? I hope to hear from you soon!
Best,
Mary Nell J., Neighbor Satisfaction Specialist
[email protected]