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Customer reviews

Rating 4.6 out of 5 stars with 6400 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the video quality, ease of use, and installation of the Video Doorbell Pro and Chime Pro Bundle. Many appreciate the added security and accurate motion detection features. While some experienced issues with Wi-Fi connectivity and response time, others found the battery life and price to be positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,400 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Video doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great doorbell camera with lots of options to set up. Many different settings and not hard to install. This one used the existing wiring so you can set up your in house door bell to ring. The black Friday deal made this an excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Older houses will have to change a few things out.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my buddy when he bought a new house. The chime Pro extender connected to the internet right away. could not get the doorbell to connect to wifi. After 4 hours of trying different things I called into ring. They had me try a few things and decided it was faulty from factory. A week later I received a new one. While we waited for that to arrive we bought the correct transformer for a ring doorbell and installed it to the fuse panel. Once the new doorbell arrived we installed it and it seemed to work great for 8 hours. Then it started ringing on its own and his doorbell itself started humming very loud. Turns out you have to upgrade your doorbell as well. Its a good product but I would recommend just buying the spot light cams. they should tell you that you have to upgrade your actually doorbell and the transformer as well. its not just a quick plug and play.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    nice product, some flaws we are working with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and deal with an echo dot. Nicely made, and fairly easy to set up. Problem is that the motion sensor falses almost daily same time in the morning, and we cannot explain it, or narrow the scope, for false avoidance. Seems to take a bit to boot up video too. We did pay for the service for a year, and nice to have neighbor alerts

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    perfect except for ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lets see...works awesome till free time is up. then it saves nothing....you will not catch the robbers or anyone unless you answer every ping you get immediately. but as it saves nothing...you will catch no one. get Arlo pro system if you can as even with basic free system it saves video and you can download it for police. paying someone for services extra from that eluded to in adds is kinda wrong....Arlo does not do this. Video on unit is outstanding. and pings from unit are easy to hear. you may wonder why I am so negative about something I gave 5 stars for so here it is...hardware is perfect..just perfect...but addons stuff to even make it functional...garbage. maybe this company will fix that down the road but for now...I paid for it so I am stuck with it till I can afford to pay for someone else's doorbell system...Arlo I hope. ring...is terrible company with great product..sad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love this doorbell!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Ring so much! We live in a 2 story home, and it is so helpful to just check my phone when someone is at the door! I don't have to run downstairs to see, or even talk to, whoever is there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    I am thrilled with this product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had waited to purchase a Ring because I wasn't sure I needed one. But, now that I have it, I am so happy with it. The video quality is amazing, the sensitivity is great. Install was simple. I can't say anything bad about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not that handy, and by no means electricians, but we were able to set it up and hard wire it to the existing door bell! Not only was the installation pretty easy, the camera offers great security and we love the Ring app!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Security Door Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell is a great addition to our homes security. The video is very sharp and clear. Installation instructions were very easy to follow and just attached to our existing doorbell wiring. All of the tools you need for installation were also included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video doorbell is great. Easy installation. Video quality is great. I love that you do not need to be at your door to see who is ringing your doorbell. You can avoid all unexpected and unwanted solicitors! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera, instant views access from my cellula

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, very good pictures, I was hesitant while shopping for doorbell camera because this one was a little pricey but I got a great deal on the bundle with the Alexa 5, Best Buy have terrific offers so I bought, it’s worthy. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup is a breeze. It has great camera quality and even if you don’t have the video doorbell, the app still allows you to see neighborhood notifications and gives you referral credits to get one for each person you get to sign up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install and easy to setup. Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me about 15 minutes to install and another 5-10 minutes to setup. Once setup, everything worked fine and love the ability to see anyone who may hang around my door or to be able to speak to someone at the door when I am not physically home is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love ring!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my alarm company gave me another brand for my door bell and I did not like it. I returned it and purchased another ring door bell cam because it’s easy to use and install. The new HD camera is great compared to my last model.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Surveillance / Home Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during the Christmas Holiday Sales because of the price and because of Friends recommendations. It was easy to install and had it all up and running in less than an hour. The app is great and easy to use. The unit is very motion and light sensitive and has an easy to use sensitivity adjustment. Have only been using it for about 5 days now but we love it. We are notified whenever anyone comes on our property in the entire front of our house. We are notified when deliveries are made and can check and watch the front of our home at anytime. We went out and purchased another as a gift for our daughter and her family. We would highly recommend it for peace of mind. You need to know that if you want to be able to save and watch any videos made by the unit, It requires a $3 a month fee to the ring company which will then provide cloud storage for your Ring Device.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring door bell. They work great to catch video of anyone coming to your door. It also alerts you to motion through the wifi extender. This package was great because it came with a free echo show 5.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great design and easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught a great deal with amazon dot thrown in for free. Great clear and wide picture from the ring camera. Install was straightforward and directions were well written. App works well with the device. Great for when u are expecting a ups/ fed ex package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell Pro came with everything you need for an easy installation. The whole process took me about 5-10 minutes when I replaced my existing doorbell. The app is also easy to navigate and it comes with a 30 day free trial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Excellent for the reduced price of $179

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is a great product but tremendously overpriced at $299 normall, but when they put it on sale for $179 I decided to try it. I have absolutely no regrets, very easy to setup, share with my family, keep track of things, beautiful quality videos, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good video but software lags

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this product, and when it is working, i do. When i try to review or answer the alert from Ring on my phone it always lags for approximately one to two minutes. It may not sound like a big deal but if its someone trying to break in, all the time could matter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Really good video door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few months ago & loving it since. Easy to install using the instructions that come with the package. HD quality video. You can even download clips to your phone. Was able to dispute a bad package delivery cause I had video proof.

    I would recommend this to a friend