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Customer reviews

Rating 4.6 out of 5 stars with 6400 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the video quality, ease of use, and installation of the Video Doorbell Pro and Chime Pro Bundle. Many appreciate the added security and accurate motion detection features. While some experienced issues with Wi-Fi connectivity and response time, others found the battery life and price to be positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,400 reviews
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Super simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, incredible easy to install. The video quality is really good and the motion sensor need some adjustment but nothing that will can not get the best results after 2 or 3 trials.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring - Video Doorbell Pro and Chime Pro Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer the door from anywhere and watch over your home in 1080HD video with Ring Video Doorbell Pro. You'll get mobile alerts when anyone comes to your door, so you can see, hear and speak to visitors from your phone, tablet and PC. Easily connect it to your existing doorbell wiring for non-stop power and customize to your home with multiple faceplate options. And with Chime Pro you can extend the Wi-Fi signal from your router to your Ring devices, so you can eliminate Wi-Fi dead zones and stay online. It plugs into any standard power outlet and amplifies your alerts, so you can get Ring notifications in any room of your home - even if you're not near your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security done easy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Pro was easy to setup, after reading the manual and all the separate pieces of paper included in the box. Chime instructions not included in the manual and needed to be done first. This is my second Ring Pro, as the first was from a different retailer and was a dud out of the box. I have more trust in BB and no problem with my purchase. Imagines and recording is impressive, with only a slight delay. Sound is fine, but have to have more time with it. IThe app is very user friendly. I now plan to purchase the Ring spotlight cam to cover other areas in my yard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect doorbell!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality ring video camera easy install,quick response, and night vision is also very good. there is a monthly or yearly membership to keep records on the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Love our Ring Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great addition to our ring alarm system and cameras. Picture quality is top notch, motion zone adjustments minimizes false alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best of the bunch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on the ring brand after thoroughly researching the competition. It was fairly easy to integrate into my existing wired chime. The video and sound quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great camera for initial security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to give me some more security to the outside of my home. Performs really good and is very reliable. Has excellent video and audio results and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Motion detection

    Rated 5 out of 5 stars

    Painless insyall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze, and the video clarity is impressive. Picks up even the slightest movement. Paired it with a floodlight for complete coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother. It was very easy to setup and install and now my mother feels very secure that she can see who is at the door and decide if it’s safe to answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 3 out of 5 stars

    Decent Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching for a few months this popped up on-sale. I decided to give it a try because it has the least expensive rate for cloud storage. (Sky Bell is free but it is too large for my door frame.) The picture is clear and the doorbell works as it should but sometimes the video stutters and the audio crackles or skips. Could be my home network. I have only 6Mbs because of where I live but it is definitely more than what is required. Easy installation. App setup was a little problematic. Had a problem with the Chime Pro. Otherwise not to bad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Loving the security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security this doorbell provides. We even get notifucations of movement at the door when a gecko crawls near it! Easy set up snd installation.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Excellent Video Doorbell!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ring Video Doorbell. Alerts me every time there is motion at my front door, and when the doorbell is rung. Shows my entire front yard with perfect clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Extra Sense of Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to keep an eye on the outside of your home whether you are there or not. Camera is very clear. It was not too difficult to setup or install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 4 out of 5 stars

    Camera quality is very good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ability to only pick up people versus every motion or car passing. Easy install and the alerts being live is great. The yearly cost if you want recording is overkill, but let's see if its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the video, but I don’t Think you could actually interact with someone at your door if you weren’t home. Too much delay, you woukd miss the visitor by the time you were notified and were able to respond.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery about buying one of these devices. Best Buy had a good sale and my friends who had this said I would love it, so I purchased Ring. I LOVE it. Best purchase. This has actually helped me with mail carriers saying they tried to deliver a package and unable to delivered. I was able t o look at what was recorded that day to inform the company that i have proof it was never delivered and I was able to get my money back. I also live on a dead end road and where we have it placed shows all activity. I actually feel safe having this device, that I plan on buying the other accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Had second thoughts.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have re-purchased the pro it wasn't for the bundle deal. This is my 4th ring front door bell in 5 years. I upgraded to the pro because the original was too bulky. The 1st pro had many issues and I was sent a replacement. The 2nd pro worked about about 3 years but I noticed the video quality was getting worse over the years. The plastic screen cover was deteriorating and when I called customer service I was told the product was out of warranty and they do not repair the units and instructed me to EBay for replacement parts. I decided it was time to start looking for another video doorbell when I saw the xmas bundle at Best Buy. The price with the Chime Pro also included an Echo Show which was cheaper than buying the Pro by itself. The Echo Show made a great xmas gift an I decided to keep the previous unit and place on the back door. I will not be buying another Ring product if it fails again with in 3 years (I promise). The video is great quality until it's not. The value is average because they're too expensive to keep replacing every 2 years. Ease of use is average because the software is a piece of cake to use but unlike the commercials, it's not usable to answer calls when on the road. Even with excellent cell service which is strong enough to stream videos, taking a call usually fails and in the event the ring does connect, the person can not hear me talking very well. At home the service is no better which I like to see who's at the door before heading there. Even with the fastest internet package comcast has to offer, the delivery driver is usually back to his or her truck before the front door ever pops up on the screen. What does work well is the history recordings. The annual service is 30 bucks a year and the recording are great quality @ 1080p. However, if you let your subscription lapse, you lose all your recordings which wouldn't be a problem if Ring allowed you to download your videos in bulk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Good camera for anyone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera because I receive a lot of packages and did not want to become a victim. It comes with a Wi-Fi extender and different cover colors, also has great picture quality. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my parents wanted. Helped to see who was at the door before they answered the door. Even to see who came to the door when they were not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Excellent Doorbell/Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very pleased with our new Ring doorbell. It functions great. It is easy to install and manage. It keeps me alert when there is motion detected at our front door.

    I would recommend this to a friend