Customer Ratings & Reviews

Got my ring doorbell love it it was easy install especially if you have a a existing doorbell the video on it is great still playing with the motion sensors but all is working well so far.

I Bought the ring Door bell Pro as it was an easy to install a Camera on my Front porch without taking away the aesthetics of the porch and the Front door its's self. On top of the great features the Ring system it's self offers, The Pro Version is slightly smaller than the Original ring, comes with 4 different base color base plates that can match the external of your home ( because who has a silver painted house ?) and is only able to be wired into the existing doorbell low voltage wire, which means you do not have to disconnect it from the wall and take it inside to charge it every three months or so . The included instructions were very simple to follow in wiring the Device to my existing doorbell ringer in doors and then the actual device on the front porch.I had it set up in minutes. The video quality is good but for me I think it could be better. However this relies heavily on how your house faces the Sun, how much shade through out the day your porch provides, and do you have your porch light on at night. I do wish Ring would of given the ability to fine tune the camera settings a little to account for Glare and brightness etc. However over all I am happy with the purchase and have used it on a number occasions to tell when a package has arrived at my house, who, who is ringing my door bell, and I have enjoyed watching the strange looks on peoples faces when I answer their ring with a Hello from my doorbell. If you are int he market for a easy to set up front porch camera the Ring Door bell is the ticket!!

Great product. I have serval of the ring products. I like everyone of them. Pictures are great. Get notification when there is motion. I can keep an eye on everything outside of my home.

Was very straightforward to install and setup ..works great ...customer service is good but spent a lot of time on hold for a question on a minor problem. I would definitely recommend it

I bought this online and attempted to install immediately. Could not get the unit to power up and called Ring support. After an hour or so of back and forth and me confirming i had the right power supply, they requested pictures of my doorbell transformer that I could not locate. They suggested that I return it to the store and try another unit. After getting the new doorbell, I installed in less than 10 minutes and had it up and running. Now that it’s working, it’s an excellent product and has great video. I’ll be adding additional cameras to fully cover my property views.

I have had the Ring Pro installed for a month now and it has been working great. Installation was easy and I didn't have any connectivity issues. I wish there was free online storage of video but $30 for a year isn't too bad. The only down side is the audio on the doorbell itself isn't that great. It is hard for visitors to understand you when you are communicating through the app as the audio is muffled. Overall, I am very happy with the product.

Can’t express how much my family loves and uses the Ring Pro. Not to mention all of the customizable settings, the video quality day and night, and how easy the installation was.

In addition to a doorbell, this is a pretty decent camera as well, plus easy to install without having to run all kinds of wires. You just use your existing doorbell wiring.

This is a great addition to any home for added security and convenience. The installation and set up were simple and the app is easy to use. The camera quality is wonderful.

The ring doorbell is great. It was easy to install and the camera is great. At first there were a few problems but ring support was wonderful in helping me fix the problems.

This can be set to catch people movement, only. This means no false movement recordings. It is in a position where you catch people's faces when they walk up to the door. This is better than my other video cameras that are too high to see faces and that record any movement. I like that I get an alert on my phone and pc when people approach the door, even if they don't ring the dooorbell. My only problem is if my bluetooth is on and connected to my phone system or carphone, I cannot talk or hear, and it becomes real slow. It would be 5 stars if not for this.

Was super excited about getting this installed, but really disappointed me afterwards. Unit was simple to get installed and configured, just as all the videos and other reviews stated. Where this fell short was...Someone comes to my door, yes I get notified via ring app "sometimes" there's a 5-10 second delay between them pressing the doorbell and my actual doorbell going off. When we were playing with it, the speaker quality was not all up to snuff. We having to bend over to listen to what is said. I think I may have a bunk system. The same issues were said to Ring Customer Service, but all they could come up with was my wireless strength was a little weak, and I didn't have enough power going to the doorbell. Don't misunderstand me...This Ring doorbell is a GREAT thing to have. Camera quality is amazing, the microphone picks everything up, one really neat feature is I could pan and zoom and see what those neighbors are up to. Night time visibility is great. All in all, I'd definitely recommend to family or friend...if it were on sale! I wouldn't recommend at the $230-$250 price range...

We got the 1080p model for $250. It was easy to install to an existing doorbell unit. I think the quality of the image is still a little grainy even at 1080p with distances further than 15-20 feet. however, the image clears up within that distance. We enjoy the alerts to see packages arrive. the cloud storage is very affordable. The camera is wide angle and the motion sensor can pick up movement at the street level.

Very easy to install and set up! Great camera, the options for motion sensing and the ability to set motion areas sold it for me. High quality and advanced features!

Installation was pretty smooth. I did have to upgrade our doorbell transformer up to 24 volts which wasn't difficult other than making sure the power was off and a few screws. The doorbell did connect to the network pretty easily and worked great for the first day. I have a flagship router and over 150mb internet connection so the ring was well within range and has the speed to make it "very good" in the Ring health rating app. I will say that this product is working about 70% of the time correctly. The most common issue I have with this product is that it won't always record "live" video. I do receive the "motion" notice but no live video is being recorded, just a black screen for one minute. When it is working correctly, the video is clear and smooth and the communication piece can be somewhat choppy and delayed. If disconnected from the network the product will re-connect to the network on its own and you just have to hope it will work the next time someone enters the motion zone or actually rings the doorbell. The app is very smooth and easy to use. You are required to purchase the ability to store videos from Ring after the 30 day trial period. My overall review of this product is that it is somewhat reasonably priced and the same for reliability. I would recommend this product as a temporary fix to installing a wired cctv solution or for those that are aware that it is going not going to work 100% of the time. You just have to hope it isn't that time you really need it to work. My thanks to all of the previous reviews on the doorbell transformer voltage, network speed, and router wifi signal information.

The ring pro was easy to install. The box and video directions were simple to follow and get connected to the WiFi and app. I gave it a 4 star because I had to call customer support after 3 weeks for it not connecting to the WiFi. The tech was able to help me get it going again with no issues since. Video is very clear during the day and good for night mode.

I like the fact motion boundaries can be adjusted. I have it set to encompass my yard so every vehicle passing does not affect it. The night camera is very clear.

After much research we decided to purchase the Ring Doorbell Pro. Our decision was based on the slim profile, hard wire capability and security features of the Pro. We have an existing hard wired doorbell outside the front door and a transformer mounted in the garage. The door chime is mounted towards the ceiling on a hallway wall to give you an idea of our existing setup. One thing we did not check in advance was to remove the existing doorbell plate to see if there would be any install issues. Our existing doorbell is not mounted on a slim doorbell plate, it's a full size electrical box with a plate, and the doorbell button is in the center of the plate. This means we had to drill the holes off to the side of the box which was the best location during install. Besides that, the install was really quick, and simple. Setup, connecting to WIFI, and creating a Ring account was a breeze. The product works flawlessly, images are clear and the audio is loud enough for someone to hear and have a two way conversation without delays. Internet service is through the cable company and WIFI router is an Apple Airport. Notifications for motion or when someone is at the door are great, they work as it should and can easily be controlled or minimized if you want in the app on the smartphone or online from your computer. It works so well that we are looking into expanding our security monitoring with additional Ring products. Would highly recommend this product to anyone.

This is an amazing doorbell system. My wife and I love being able to check on our house while we are gone or answer the doorbell from work. The motion detector lets us know when people are at our house, which sometimes allows us to answer the door before people ring the doorbell. (It really freaks some people out). When we hooked it up, we did think at first that it didn't work. Nothing would happen at all. I thought maybe it wasnt getting the right voltage, or was just a faulty unit. I left it up overnight and in the morning it was on, and has been working since. Really is a great doorbell!

I found it very easy to install. There is a module that has to be installed to your indoor chime. Pretty simple, it took me more time to figure out how to position it inside the chime cover than hook it up. The main module then replaces the doorbell chime. After downloading the app to my iPhone, setting up an account and connecting to my Wi-Fi was painless After adjusting motion the detection area it works great.. Pushing the button operates the indoor chimes as well as sending a notification to your phone. Seeing who is at the door triggering the motion detector or answering a doorbell ring when away from home is really awesome. The video is HD and recorded to your account for replay. I have since had one problem, absolutely nothing to do with BEST BUY or the product. My ring.com doorbell is in a porch. To get the camera to span the best view I needed a wedge piece to angle the camera a few degrees. RING.COM offer a "Corner Kit" on their website for such adjustment, so I ordered it directly from them online. They notified me it was shipped over a month ago and sent a FedEx tracking # that said shipment info has been sent to FedEx. Later contacting ring.com they advised it was temporarily out of stock. After about two weeks waiting I asked them to cancel the order, which they agreed to do the next day. Nothing since, no refund or product shipped. I finally made my own wedge and fixed the camera position. Bottom line, the product works great, but their customer service is terrible.