Customer Ratings & Reviews

This is a great camera it’s clear and you can talk to the people at the door . Plus other people that have the camera can do a neighborhood watch warn other people if any suspicious activities are going on posted on your app .

The item is so easy to install. I love being able to see who is at my door and be alerted when they are. Sometimes it takes a while for the videos to “process” but overall very pleased with this product

My original Ring would go off all the time due to motion in the street or driveway. Now it goes off only when someone approaches the front door. Love not having my phone blow up due to motion on the street, that's what the security cameras are for.

Placed by Geek squad but Did not know until a day later that I needed to update the doorbell transformer plus you need to purchase an iCloud account to monitor the area. Ugh surprised by added cost

The technician who installed the camera rewired it so I could see what's happening way before you get to my door. It the picture is very clear and it picks up all motions. If you don't like all the alerts you can change your sensitivity settings.

Very nice unit. Great quality. Great features. Nice to watch the front door.

Does the job when door bell is rung but motion detector does not always work

This is my 2nd Ring doorbell pro. So easy to install and works like a champ. My first one went with my old house when I sold it. Thanks for including the shims which allowed me to angle the camera!

The camera on the doorbell has such a good range it picks cars up from down the street turning a corner. With really good quality. The app is sometimes a little slow but does a great job for what it is.

We have enjoyed the Ring doorbell. The video option is easy to store and email. I would highly recommend this product. We love it.

I love this doorbell! It has an easy setup process. The only issue I had I wasn’t expecting to have to pay for a subscription to use it. Other than that it has a clear display on smartphones and great speaker.

Best purchase I’ve made for Home Security! Easily installed. Quick & Easy set up to my Wifi & Phone. Also purchased Ring Foodlights with video. Both products are fantastic & plan to purchase more Ring Products for outside security.

I love being able to see who is outside my door before I open it. It also gives me the option of talking to who is there without opening my door. Also it gives me a view that I can monitor the house with. Great camera!

The Ring came with multiple mounting pl lates and clear instructions. It worked as expected with no surprises like some of the cheaper alternatives. Connections to neighbors with similar products was an added bonus.

Make sure your transformer in your doorbell is 16v. If you have an older home, this may need to be updated or replaced if it doesnt provide enough current. Great product and worth every penny.

This is pretty good. You technically get what you pay for.

great video futage an great service. gonna continue this product. thank you so much and quality of sound is excellent customer services is very helpful. thank you ring. com for securing my home.

The ring video door bell pro is a great product. It was easy to install and easy to set up. I was almost ready to go with a different home security system until i saw the ring door bell at my local Best Buy store. I was sold on it immediately.

Wanted to purchase a ring doorbell. Went online to the BestBuy website. Said the regular unit was available at my local BestBuy. Once I was there, discovered they didn't have any of the regular ring doorbells (which are battery powered and don't require a transformer). They had a TON of the ring PRO, so without wanting to order it online and wait for shipping, etc. I decided to buy the Ring PRO. It APPEARED to be an easy installation (and I'm tech savvy). Hooked it up per the instructions. The white light on the doorbells was spinning, but it didn't work. FIRST TECH CALL: Was told I needed to get a more powerful transformer. Purchased a 16v transformer and installed it in the attic. White light spinning, doorbell still didn't work. SECOND TECH CALL: Was told that even though the previous tech told me 16v was sufficient, that I needed a 24v transformer as maybe I wasn't getting a full 16v to the doorbell. OK, couldn't find any 24v transformers locally, had to order one online. It arrived and installed it. White light spinning, doorbell STILL DIDN'T WORK! Now I'm frustrated as I spent $250 on the initial unit (with tax), plus TWO transformers (another $50). THIRD TECH CALL: Now I'm being told the unit is defective and that the previous technician gave me the WRONG INFORMATION! They said they would FedEx overnight a new replacement. TWO days later, it arrived. Uninstalled previous one, installed new one. FINALLY, after almost a MONTH, I heard the welcome greeting and it finally worked. I think overall it's a good device, but I would NOT buy the Ring PRO! Go for the less expensive model as it runs off of batteries and doesn't need the transformer. It has a lot of features to minimize sensitivity of things in front of the camera, but still tends to go off occasionally without anything in front of it. The way they make their money is they give you 30 days of FREE cloud storage, after which you have to pay a monthly fee if you want to keep your videos stored. OVERALL: I'm tech savvy and this was difficult to install and troubleshoot. If you're not very tech savvy, do not buy this! You will get frustrated! Opt for the lesser expensive model.

Installation was easy - the difficult part was getting it programmed. We had to keep resetting the orange" button.finally it would connect to our internet. Phone and Android is synced however; my ASUS lap top will not load the RING App? Had to call the help line to figure out how to sync the mechanical door bell. Having issues with setting the settings so that it doesn't pick up everything and then nothing. The dinging is load - but if you turn down that level - can;t hear the phone ring. While we purchased it in mid August - didn't install it for about three weeks. Color is clear and sharp - given time to work with it more - I think we will like it???? Hope so any way.........