Customer Ratings & Reviews

So far I really like this device. Video quality is good, Playback of video is good. The only issue I've had is that it has gone offline / lost wifi several times. Once happened to be when someone walked up and rang the doorbell, so we were unable to see who it was via the doorbell since we couldn't connect to it. After a few minutes it came back online by itself. The router is only 25-30 feet away and the diagnostics shows a good signal, but it still has gone offline a few times. That has been the only negative so far.

Happy overall, camera picture is pretty good and so is sound. The sensitivity of the motion censor is pretty good when you dial it in.

My Ring Pro was installed and worked like a champ (i.e., crystal clear footage, accurate notifcations, great intercom and sound quality) for about one week. Suddenly, the doorbell went offline and would not reconnect to WiFi. I called customer service and the representative tried to walk me through fixing it and lastly through rebooting/reinstalling it. After about 30 minutes, he relented and said that he would ship a new unit via FedEx. The new unit arrived within five days with a prepaid label to return the old unit.

Easy to install and connects easily to WiFi. It’s an excellent security feature for your residence. The video and talk is clear and works as advertised.

Caught several people drawing my packages already I am satisfied with the way it looks and operates. It was also easy to install.

With an uptick in petty crime in my neighborhood, a camera to keep an eye on the front of my house became a necessity, at least for my peace of mind. Ring provided a well reputed and easy to install Video Doorbell set of options. It took a grand total of an hour and a half, including the trip to our local Best Buy, to get our new Video Doorbell installed and up an running. Ring's available cloud video storage plans are very reasonably priced as well. Once seeing my doorbell and the quality of the picture two neighbors ran out an bought one within days.

What is Wrong: Does not always reconnect to wifi if internet goes down which turns this into an overpriced doorbell. Necessitates removal of faceplate and reset which hassle aside, cannot be done unless you are physically present What Could be Better: Ring notification (someone at the door) needs to make noise and vibrate like crazy to get the point across. Why in setup could I only connect to 2.4 and not 5ghz until later? Firmware? What is Good: Awesome they include multiple faceplate covers in various colors. Love the video quality and ability to use as an intercom. Cloud fee is reasonable but not required. Installation was a breeze.

I finally found the doorbell I wanted. After having a cheap one (laview) and a Nest one, this is the one to go. To start with, motion and ring notifications are almost instant. There is no forced cool down period (you can snooze motion alerts to your liking), this is great, not like the Nest one. The nest one forces large cool down periods on you and you can miss a delivery or motion. Also, the Nest one has sever problems with the lag on notifications and is constantly uploading videos eating your precious internet bandwidth (and your quota, some ISP's are capping internet, like xfinity and if you pass it, you get charged). Nothing like that with the ring, it will only record and upload whenever there is a motion alert and/or a ring on your bell, great! Quality and installation was great, just make sure you have a good doorbell transformer, must be 16v minimum, if not, there are cheap ones on Home depot. Only complain, is for the price of the cam, you should get the angle mounts included (if your cam isn't facing forward, like mine it will not give a good image, like washed out whenever night vision is enabled). I had to shell out $20 more to buy their mounts (Nest includes these with their doorbell).

Love the doorbell and its notifications. I was skeptical of the plan to store videos of activity near the house (and share with neighbors), but after a month trial, I love it and it's totally worth the $2.50/month Easy to install and adds some security & peace-of-mind along with the fact it's awesome to see who is at my door and talk to them even if I'm across the house

First off depending on where your doorbell is located you may have to reroute the wires and such to get a good view with this camera. Make sure you have strong Wi-Fi as well where the doorbell will be going. I do not and it does drop from time to time but I am going to remedy it with a wifi extender/repeater. Other than that this thing has been great...I do wish it had a snapshot camera picture feature but the quality is good and down the road that could possibly be programmed into it.

Great HD image quality, motion detection and night vision. Good wide angle area coverage and digital zoom in capabilities that surprisingly still offers good image quality. Integrates well with the Echo Show and other Alexa skills that can almost instantly show you who is at the door when they ring the bell.

Our son in law requested this for Christmas as my son has one and he really liked it. We got the wireless one versus the wired one as my son said the wired one does'nt have as good a picture quality as it runs off doorbell wiring (his friend has a wired version) and that is how he compared the picture quality.Seeing my sons product I am impressed by its usefullness and I am also considering buying one my self. I only gave this this a four star rating as it has not been installed yet

Great picture, very easy to set up. Only downfall is nighttime distance, more than 15 feet, becomes difficult to see.

I did some research before purchasing my new doorbell and here is why I chose Ring. The installation was a piece of cake however the instructions in the box are lacking. Like most things now days, they point you to a website to watch a video for instructions. The videos are very detailed however. Also note, one thing that I learned after installing is that you may need to upgrade your doorbell transforming in order for the doorbell to get enough voltage to work correctly. There wasn't a lot on this during my research to my surprise. I could see how this could be an issue in an older home. The doorbell needs at least 16 volts to work correctly. Make sure your transformer can support that. The only reason why I gave this product 4 stars is due to the monthly fee you have to pay if you want to keep the video recordings. However, I found that you could set it up for a year instead of monthly and you can save a few bucks. Other then that, great product and I am happy with my purchase. Camera is very detailed, integrated seamlessly with my current wiring and hardware, and it is nice to know that I have security on my front door.

I love this product as it is a doorbell and a security camera all in one. With the ability to see and speak to when you're not at home..

I love this! Excellent camera. The setup was easier than I thought it would be, with easy to follow instructions, Highly recomended!

Without a doubt Ring Pro doorbells are worth more than money can buy you. Not only did I install them myself (this females proud moment) Ring sends pleasant audio alerts through my cellphone, with picture perfect clarity, as a person(s) approaches my home entry doors. Not only can I see them... I can ‘hear’ every word of their conversation while they stand at or yards away from my door. If I choose I can communicate with them without their knowledge of my home or out of state location. Pretty cool

Great product highly recommended, great video quality, instant alert, easy enough installation instruction that I could Do it Myself. One major con for me and only reason I didn't give it 5 stars. At my door the doorbell setting was on a mini side wall which mean the ring faces the other mini wall on the other side of the door. That means The camera is not pointing to the front of the house, I cannot use the motion feature (no point) and a bit harder to see who rang the bell. Simple solution allow to redirect the camera module or make the entire body movable!! I was hoping to fins some 3rd party developing some sort of a case that will allow me to change the camera angle but with no luck. Other than that great product!!

I bought this for my our house because we thought people were on our property when they shouldn’t be. Haven’t had any incidences since installing this. I love the ability with the mobile app to do everything on your phone. We opted for the hardwired version and it works perfectly. Can’t say anything bad about it except if you have a poor internet connection, you’ll need to buy the adapter for the Ring doorbell to extend your network. Luckily we didn’t have to. It was a user error to say the least when setting it up. Setup takes maybe ten or fifteen minutes after installation. Also comes with three different color panels suit your taste. I highly recommend purchasing a subscription with Ring online for the extra features with recording. If you don’t have a membership, it only allows for a live feed and does not save any recordings at all. It was less than $50 for the year.

Bought this with a back yard camera and Facebook Portal. The door bell camera to the Ring App was very easy. Based on the location of the door bell on the door frame, i did need to use a small wood chisel to sit the camera flush and square. Connection to an existing Amazon Echo ecosystem (not mandatory for function) and the Facebook Portal was very straight forward. Seeing the video on the FB portal screen was a cool function. A function i did not expect was how you can be notified by other Ring user in your area when they post "odd" video captures. This has included capturing people that have come to their home pretending to be a utility worker, looking into home windows or checking cars in the drive way at 3am. Nice added security feature to expand your community and know what is happening close to home.