Customer Ratings & Reviews

Installation was easy and camera works great. App works well, but sometimes have a delay getting to camera after a notification.

I live on a very busy street so if you do too, you will definitely need to adjust your motion zones. It is very sensitive! The sound isn't so good if you live by a loud busy street. Good video quality and the app is easy to use and the whole system overall is easy to install.

Picture quality is excellent. Set up is a breeze. The motion sensor works great and the two way communication is crystal clear.

I haven't had any connection problems. Easy to install to pre existing wiring and mount on porch. The video can sometimes be slow to view after an alert. The picture seems to degrade when the subject is close to the camera, it looks better when the person backs up a wee bit. The cloud storage should be free for longer than 30 days, since the product is over $200 for the initial purchase. I'm satisfied because it compliments my security cameras very well.

Excellent camera and night vision. The app works great away from home in order to view and speak to anyone at your front door.

I love this ring pro. It was very simple to install and the setup was easy. And most of all the picture quality is fantastic

The doorbell was easy to install and setup. It allows you to define a map area for motion detection and the video is clear.

Installation easy, great Wi-Fi connection, did not have sound on outside so called customer service, he walked me through how to change a few settings on my iPhone and it all works great. Like being able to change motion detection so I don't pick up traffic in street from passing cars. Do wish it did not take 7 seconds to open app when someone is approaching the door to answer. This could be faster but overall very satisfied with Ring Pro.

This is the hardwired doorbell. The video is very clear. There is no battery so no need to charge it. Slim and sleek. It comes with additional cover plates to match your exterior. Also comes with wedges to install at an angle if need be. Great product.

Overall I am very pleased with this product. Easy installation and clear as day picture when someone rings the doorbell.

The Ring Doorbell Pro is a very good product ,but the app's response time on my iPhone is too slow. For example, when someone rings the doorbell and you open the app it spins a few times and then opens. It seems like an eternity when you are trying to respond to the door. Other than that it is a very good product and provides security and piece of mind. The RIng Pro comes with a decent fisheye camera that captures 1080P video. The Ring Pro does not require a battery as it utilizes the power from your existing doorbell system. The installation was well documented and easy to do. Ring provides everything that you need in the box to complete the installation. A good wifi signal is required. The system comes with three covers: bone, satin nickel, and black. That is a nice touch by Ring because it gives you a choice of what color scheme works best for you. One minor ding is that he doorbell should come with a chime at that price or at least charge $10 more to include the chime.

Easy to install and great customer support. With the video, we can see who is at the glass door without them seeing us.

Nice to have the extra security. Fairly easy to install. We did have a slight problem connecting the ring to our WiFi though. Also, picks up every movement even when we minimize the zones and set it to people only.

So far my experience has been mostly good but there are a few hiccups. Sometimes you have to clear the app's cache to make sure you get notifications on time. There were a few times where I didn't get motion notifications until a significant amount of time after the actual event. The motion detector and camera recorded the motion at the time fine but the actual notification was wayyyyyy late so I'd be looking at an event that happened 15 minutes ago. You have to stay on top of it also, meaning that it's not a set it and forget it device. Every so often you need to make sure your notifications are coming through. I really like the device when it's working properly but I feel that it's just not quite working as it should. By my comments, I'm only referring to the notifications coming through, everything else works flawlessly; the recordings, the actual motion detection, the size, ringing my mechanical doorbell, it does all of that great but my only concern would be that the notification for motion can be inconsistent. Ringing the doorbell notifications come through immediately. I would just like to see the motion detection notifications improved. I would recommend the device to others BUT I'd tell them to be cautious with it.

The camera is sharp and pictures looks great. The only things I don't like is that it has a delay reaction or sensitivity. By the time it tells me someone is outside when I check the person either left or I don't see anything.

This device is better than I thought it would be. It is very easy to install as it installs over an existing push button location. The power supply is easily connected to the indoor bell circuit. Anyone with average intellect could install this device. It proved to be more useful than I ever imagined. It records both movement and bell rings visually so that one can see who approached the house. Also, it has a built in intercom to communicate with those at your door.

The video in this doorbell looks much better than the original doorbell . It has much control for motion sensor.

The ring is excellent I love the fact that I can see through a video who is at my door.. Great security features

We had problems installing the system since the original doorbell (and power source) had been removed. Once we overcame that hurdle the installation was simple. The Ring has only been in place a short period of time and has already been of use. I was alerted that a package had been left at the door. My daughter didn't hear the delivery person's knock on the door but I called home and told her and she retrieved the box before some unwanted person picked it up.

Overall I do like Ring. It can be over-sensitive like when cars go by even though they are outside of the set up boundaries. Also,when the doorbell is pressed it takes a couple of seconds before it actually rings inside the house. This can be forgiven. It was also fairly easy to install.