Customer Ratings & Reviews

Product itself is great. We just bought a house and there’s a lot of solicitation happening in our neighborhood since it is a new community - the good thing is I don’t need to open the door and talk to them.

I am extremely pleased with my Ring Video Doorbell Pro. The device was very easy to install and setup. It didn't require any additional wiring; I used the existing wiring from my old doorbell. Using my IPad, I was able to set it up within 20 minutes. I've had the doorbell for about 5 months and it has worked flawlessly.

Had the Ring Doorbell, and upgraded to the Ring Pro - the picture quality is superior, and the unit is smaller, but the field of view isn't as wide. Absolutely love the motion tracking and iPhone notifications I receive before someone even reaches my doorstep. With integration with WINK and some of the supported electronic locks - you even have the ability to unlock your front door for family and friends. We have had a wave of package thieves in the neighborhood, so majority of the neighborhood has the Ring Pro and it has helped deter crime.

I was originally planning to buy the original Ring, but luckily this came out in time. Installation was easy, just pulled out the old doorbell (wired), installed the Ring Pro, connected to my network, and voila the entrance of my house is monitored. I can see when deliveries, solicitors, bugs, and when my neighbor turns on their outside lights. I can probably lower the sensitivity, but there are times when it picks up movements too late and all I see in the recording is a person already at the front door or leaving, so I increased the sensitivity and now I know when lights turn on and people at the front door. I definitely recommend this product to everyone.

We purchased this after visiting our local Best Buy for another item. The manager was talking about smart home features and showed us this product. It was pretty easy to install. The video quality is crisp. I love that you can answer the door without getting up. I work from home and my dogs go crazy when the bell rings, so when I hear the chime I can see if someone if coming up. For example, I was able to intervene the UPS guy and ask him not to not ring the bell. I also love that you can use the app and see what’s going on/answer when you’re away from home. You can also pull up a live view from the app at any time. I would recommend this item and can’t wait to add more products from the line.

This product has great video and audio capabilities.Setup is very easy, and everything you need (except a drill) is included in the box. They even include a drill bit and screwdriver. I'd personally follow the instructions for setup via video in the app or online on their website as it's much easier to follow than the paper instructions included. Software setup is much easier. You just download the app, make an account, link the app to your wireless connection and sync the device.The video quality is pretty good. I highly recommend this version of the product over the older editions. Spend the extra money and get the experience you want to have the first time around.

The ring has a great camera with great color during the daytime. the night time picture is also pretty good. One of the problems we have found is that everyday at the same time we get a false motion, we have cut down the motion detection are but still get it. When the door bell is pushed, it doesn't always ring in the house or takes a few seconds to to go off. All in all this is a good product, have and will continue to recommend this to others.

Ever been too lazy to go to the door? Ever get an unexpected knock at the door and you're too paranoid to even check the peep hole because they'll probably be able to tell you're home? Stop nodding your head at these questions and just buy this. Ever since I've bought this, it has helped me monitor and keep track of who stops by my door, when I receive packages, and even respond to contracts standing outside my house. I will say, however, READ THE INSTRUCTIONS. This doorbell will require you to switch out your existing doorbell, AND add a capacitor (a square thingy) to your existing doorbell. Initial setup took me about a day because I thought I could do it in a few minutes and cut corners. If you dont want to use your existing doorbell, you can buy the range extender/door bell, and hook it up to an outlet in your wall. USE A LEVEL. MARK WHERE YOU WANT TO DRILL IN SCREWS for your door bell. The wireless connection can be hit or miss. Mine has been solid because the router is close to my door. You can also buy a range extender to help that as well.

I work in my basement and impossible for me to race up the stairs to my front door in time for some people, so I wanted a better way of making sure I needed to make the trip. Not only can I now answer the door at my desk, but with the motion sensor I also know when a delivery is made, my mail is delivered, and even when the neighborhood cat strolls buy and drives my dog crazy. The best part is being able to answer when I am traveling, giving instructions to delivery persons and making it seem like I am home but unable to come to the door. Installation was a breeze, connecting to my existing wiring and a simple modification to my doorbell to keep it working the same as always.

The Ring Pro turned out to have almost everything I needed for my front door camera. Before using the Ring Pro doorbell, I had a stand alone camera that was attached to my Time warner Intelligent Home alarm. Here's what I love about my new front door camera. 1. The picture quality is so clear I can almost read license plates. 2. Two way audio. Even when I just want to see what's happening at the front door in live mode. 3. Fish eye gives the entire porch 4. Future Compatibility Apple Home and currently with almost all other smart home devices 5. Super easy to use and install 6. Neighbor watch beta. My neighbor has one too and I can see what other people are reporting. Great product

This is the best doorbell camera available at the moment. I tried the Skybell HD first and it was useless, dropping the connection all the time even though my router was pretty close. I use a Verizon Quantum 802.11ac router, which is an OK router. No issues with the Doorbell Pro and it can use the 5Ghz band. Motion detection works great, not even requiring a button push. Quality is decent. Connection is usually fast enough to catch whoever is at your door, but the cloud recording whilst $3 a month is well worth it as it's so easy to check at any time what's been going on at your door, keeping a history of events. Very happy with it and waiting for the floodlight camera model just announced at CES.

Easy to install, using app with a video that walks you through the whole process. Video pops up when someone rings the bell, a lot of people choose to knock instead of ringing doorbell now. The doorbell sometimes is hard to hear but nof really an issue. Had to call support team and they were very helpful and stayed on till the install was complete. Only 2 issues, the screw they give to hold in the faceplate is cheap and is now stripped. The other issue is I wish it cam with an angled piece as my doorbell is located to the side of the door facing the door, it doesn't pick up straight out only near the door for my setup.

I had been thinking about purchasing the Ring doorbell for added home security and after talking to the sales associate at my local BestBuy, I decided to go with the Ring Pro. After the easy install and working out a few bugs thanks to the Ring help line it works great.

Extra added security. Nice to see what is going on when not at home or when you can not get to the door. It was a bit frustrating that you do have to pay for the service to store the recording events. Wish you could have these on your own computer storage or elsewhere.

The pro model is about as thin as things can get. Simple fast installation that is nicely documented and guided by the application. The video quality is really dependent on the lighting and sun position. Unfortunately for me the sun is to the front of the ring during the late afternoons. This leads to dark silhouettes instead of faces. But it works well most other times. The video quality is good enough to match the commercials/videos you see online, but your not going to read license plates with it...I Plan on adding the floodlight camera soon.. It's so nice to take a look at your front door anytime from anywhere..

The ring is great. We bought because my wife is home with our newborn and we wanted the extra security, The only thing I would suggest is to make sure you set up region zones and turn down the sensitivity. You don't want a notification for every time a leaf floats by.

I love this. Give you a sence of peace & safety. Originally got a couple of defective ones (was tracked to 1 store) then went to another location & it works perfectly. Easy to use, good picture. Also paired w/the ring floodlights etc & house is protected all around. Would definitely recommend.

I bought this video doorbell to use in my townhouse in Palm Springs. I hired an electrician to install it, since my doorbell was not compatible, and he updated the transformer to get the correct voltage for it to work. Also, the previous doorbell location seemed like it was too close to the door to work, but once installed, the doorbell camera was able to capture the whole courtyard, and anyone standing in front of the door. The video is really high quality, and the motion detection picks up any movements in the zones that I set up. It also give me peace of mind that I can just open the app in my iPhone from anywhere, and see that the place is still there... :)

the doorbell ring is easily heard with several chime selections available. the camera delivers an adequate picture although the angle of the field is difficult from its position on the door frame. for a larger field view an additional camera [available] is helpful

I like it. Easy to install and use. The app is nice, allowing user to set sensitivity zone to prevent unwanted motions from being picked up. The recorded video, thought, is rather choppy. I hardly get a video where all the motions are smooth. My wifi signal is strong there. I have an Arlo Pro just a few feet from it an the video from that is never choppy. So, issue must be the Ring not the wifi. Aside from choppy video, it's pretty quick in picking up motion and alerting you. I can be at work and be alerted quickly. Very convenient. I can now see who is at my door without having to open it. Cool.