Customer Ratings & Reviews

We purchased several of these and the cameras for our house and our elderly mother's house. They were easy to install and give us and her great piece of mind now that we can view what is going on any time of day and night. We did discover that both of us have deer visiting regularly and we both live in residential areas. We did not expect to see them. We are both very pleased to have these installed. The piece of mind is priceless.

There's been too many home invasions or individuals stealing packages from unsuspecting residents. I wanted to feel secure when my husband was away so our neighbor told us about the benefits of "Ring." My husband and I did some research and decided to make the purchase. All I can say is, the moment anyone comes up on the front porch, my husband is alerted. He even told me when my package was delivered, and he was 100 miles away! Thus far, we love it and may get the additional outdoor security camera for the backyard.

As long as you really pay attention to the install instructions it’s pretty easy. Picture is clear and sound is decent. Only complaint is sometimes when there’s motion at the door it doesn’t give you the option to view.

After research for best units and ease of installation this was the perfect fit. Son-in-law had put one in so I was aware of transformer need in my old house. Installed Ring with new transformer and it works perfectly. Step by step installation and set up was clear and concise. The Ring connected to network, Echo Show, Wemo, etc. with no problem.

This has been a great product thus far. It's been about a month since I installed it. The install and setup wasn't too difficult, if you are comfortable with using a few hand tools. The wireless setup was straightforward and not a problem at all. I do need faster internet service to make the most of the camera live view, but that isn't surprising because of the 1080p video it produces. And I love being able to receive notice on my iPhone when someone is on the front porch, even if they don't ring the bell.

We knew we wanted one of these but we had No idea what a great security device it was until we installed it. Simply Amazing! Alerts you to any motion within 30 feet of your door and walkway 180 degrees. Also ties you into the Ring community free of charge which alerts you to the goings on in the neighborhoods within a 5 mile radius of your home. Very helpful! We feel safer being able to see who is at our door and being able to talk to them without opening our door. Definitely worth the money!

I wish Best Buy would let me edit previous reviews I have done. I first got a SkyBell and it was good...at first. Then it wouldn't connect to my network. Support was terrible and wasted lots of time tryig to fix it, so I returned it and got a Ring. Wish I would have purchased it first. This is a much more refined product. Video is good and setup was a breeze. Notifications are quick for motion and doorbell ring. If you are trying to decide between the two brands stop now and get the Ring. You won't be disappointed!

Great camera. Easy to install and setup. Sometimes it will pick up loud trucks that pass by or airplanes.

Setup for this device was super easy. Had it up and running in 20 minutes. Little to no lag from detection to notifying me on my phone. Recommend you have a good router with a 5ghz channel with decent bandwidth.

I found installing this wasn't a big issue and the video is pretty decent even at night. But I haven't been able to reduce the number of false positives. I also haven't put a lot of work in to fine tuning the sensors either. The phone app is easy to use and they even have Mac & Windows app the pops up the live view whenever it detects motion which is pretty convenient. It do feel it is really expensive for what it does. I would like to see this around $150.

This product worth what is costs, east to install, easy to operate. I love its monitoring feature, I can watch everything/everyone going on over my front door, I'm definitely going to get one for may back door

The Ring Pro is wonderful and meets all my expectations. The Ring Customer Service Dept. is always willing to help you out with any problems. I highly recommend this product and company that has been excellent.

I've only had this fully installed for a couple of days but thus far I am extremely pleased it gives very good coverage in fact I've had to narrow the search range because it goes off for many things - everything from cars going by to a middle-of-the-night raccoon. The point is it's doing the job that I purchased it for and I'll get more familiar with it as time goes by - I'd rather have too much coverage then not enough! I can only recommend the more expensive hardwired doorbell not the one that goes by battery. Take note that there have been upgrades and this is what was recommended to me and I'm glad that I listened. I did have to switch to a much more expensive internet company because each camera device will take approximately 3 gigs of Upload in order to operate properly. Don't get confused when companies talk MPGs because megabytes have little to do with Gigabytes except that you need approximately 15 for every 1 Gig. It's one thing for downloading if you're a gamer but when you're talking about cameras you need Upload so plan on that. Originally after having difficulty w/my WiFi I purchased an internet booster which still was not going to be enough - when I finally talked with a true expert. I had to switch companies in order to get 150 megabytes to equal 10 gigs approximately.

This was a breeze to install and use. This one does require wiring, but if you are replacing a doorbell, it's no big deal. (there is another one that does not require wiring). Quick and easy set up! Love it!!

absolutely perfect, video quality is top notch sound is perfect can not ask for better. easy to set up and uswe

The first ring doorbell worked for a week then stopped. Customer service was good thru the Ring people but it appeared it was defective. Took it back to BB and exchanged it for another one (was 3 days past my return but they were terrific and exchanged it). Second one is working perfectly. Hope it continues as it's fantastic when it flags motion and the videos are really clear,,,it's an expensive doorbell when it doesn't (this review is only after two weeks).

This works great night or day. At first I had it monitoring everything and it picked up small animals walking into the monitor zone. I changed it to people only and it works great. Highly recommend this item

Even considering the wiring involved, it doesn't take much prior knowledge or technical expertise to get the Ring Video Doorbell Pro functioning. It's simple enough to operate the app that my parents, who aren't very good with technology, can navigate on their own without trouble. The video quality is good, and while the notifications have a slight lag, it's no worse than other systems, and is to be expected with a WiFi setup.

I had the first generation doorbell and it wasn't working as well as it use to. Additionally it was too wide for the space I needed to place it. So I upgraded and dont regret my decision at all. It was extremely easy to install and I prefer this one better because its wired and I dont have to take it down to recharge.

Clear picture wonderful features view anyone ringing your doorbell or just moving around the area. You can view it from anywhere in the USA, and you can communicate with them if you desire. Great product.