Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- |
- SKU:
- 5095900
Customer reviews
Rating 4.4 out of 5 stars with 7229 reviews
(7,229 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves us well. Lags when I'm connected to certain wifi networks.
I would recommend this to a friend Rated 5 out of 5 stars
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just installed my Pro Ring when the weather got nice enough to work outdoors. It works great! No technical issues with the install except mounting it on the wood door trim. The door bell is a little wider than the flat area of the trim, so I had to make a nice little notch so it looks flush. Otherwise, works as advertised!
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great it has a wonderful and clear picture
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and you always know who is at your door!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works just as described. Very easy setup
I would recommend this to a friend Rated 5 out of 5 stars
5 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alright I have to admit this is a great product I started off with the Ring doorbell and upgraded to the Ring pro (big hassle my fault) turns our my current doorbell voltage wasn't enough to run my Ring pro :p I ended up doing the electrical work and adding a new transformer. I also have the Stick up cams and Solar panels and soon to be flood lights.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision. Easy to install. Works great. Get one!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best camera doorbell!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was by far the best investment! Camera is Hot
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Easy to install. Slim design is nice
I would recommend this to a friend Rated 5 out of 5 stars
Very good product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that ring pro! Very nice product The only thing that I’m still working on is the motion detection range. After adjusting the motion detection range multiple times so it doesn’t detect the cars that go by my house, but still detecting those specially at night. Very nice product overall!
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Very good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. It work very good, and has a great picture.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best door bell, you can see everything
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far, connected easily and video is good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is so awesome! Makes our life easier
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the camera on Saturday. I spent most of the evening trying to set it up. Here is a tip. If your doorbell is on the other side of the house from your router you may want to purchase a Wifi extender. After extending my Wifi the setup went perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product!! I don't answer the door during the day when I don't know who is at the door. Now I know who is out there without them seeing me looking out the window. And I can record the movement if I need to look back later. If I'm not home it still alerts me someone is at my house. We also purchased a ring camera that we love as well.
I would recommend this to a friendRated 5 out of 5 stars
Really cool doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice to be able to see at anytime what is or isn't there.
I would recommend this to a friend- Pros mentioned:Motion detection
Rated 1 out of 5 stars
Was good but not perfect, now TOTAL FAIL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is good, but no where near as good as the samples on the web site. I have an excellent connection to my router on 5GHz, so that is not an issue. Motion detection is very picky. Sometimes it will trigger when I turn on my porch light. Other times it will go off for no obvious reason even when the setting is at the lowest sensitivity. Another issue with the motion is that most of the time it takes so long to trigger that I just see the back of the person as they're leaving. It needs to constantly record the last few seconds to itself, then send it if it sees motion. That way it wouldn't miss whatever is triggering it. The doorbell part works well, but it's slow to open on the iPhone 7 Plus iOS 10.1.1. It would also be a lot better if it worked with HomeKit. It would really be helpful and make sense if the app worked with the Apple Watch as well. The audio volume is very low on the doorbell itself. The person at the door sometimes has a hard time hearing me. Overall I like the Ring Pro, I just hope that software updates can fix these issues. Edit March 31 2017 The motion detection has been improved significantly. It hardly senses motion when there isn't any. It also now records video before, during, and after the doorbell is pressed, so no more videos of the back of the person leaving. I'm hopeful that my other issues will be solved soon with more updates. *** Edit July 16 2018 The Ring Pro has started to get cloudy on the lens. After contacting support and following their troubleshooting suggestions (which were to clean the device with a microfiber cloth and distilled water, then to use rubbing alcohol) it appears that the plastic lens cover is already degrading from the weather. In fact here's a quote from their customer service. "Your assumption about decomposition might be correct, but, unfortunately, your device is not covered with warranty service anymore, so the only possible solution for you is to buy a new device." So they expect me to buy a new device because they couldn't be bothered to use something that would stand up to weather for a device that's supposed to be designed for outdoor use. Needless to say I would not recommend this product any longer. The fact that the most important part of the device can't handle being in the sun and weather is not only disappointing, it's pathetic design.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SGUfan,
I am so sorry to hear about this poor Ring experience. This is not the experience that we intended for you to have. While I do see that you mentioned already being in contact with our Customer Support team, I would appreciate the chance to connect with you directly. I would like to investigate the issues that you are encountering with your Ring device so that I can work to provide you with some additional suggestions and assistance to help improve your overall Ring experience. It is imperative to me that you receive the best possible Ring experience and I would like to step in and ensure that this happens for you today. Would you email me directly at Kaitlyn.rosenthal@ring.com?
I would appreciate your time.
Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Decent... So far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a breeze, setup even easier. Works fine... So far.
I would recommend this to a friend Rated 5 out of 5 stars
Much better then the other reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant to purchase this due to all of the bad reviews. However, I did not have any issues with the install other than a weak wifi strength at the doorbell. This could have been fixed by creating a more central point for my router, however I just purchased a wifi extender and everything worked perfect. I have had this for over a month and LOVE it.
I would recommend this to a friend














