Customer Ratings & Reviews

I had the original RING doorbell, but when I needed to put another one on a door trim, the original one was too wide to fit, so I got this RING Pro. It has more options and abilities. The picture quality is better than the Original, and the fact that I can select certain areas with a boundary, vs quadrants is very nice. Now I can eliminate cars driving by, and I will not get a motion notification. I also bought a RING floodlight, so now I can have a RING of security, and use 1 app.

Exceeded my expectations. It works great. Allows you to set the motion detecting perimeter to avoid the street in front of your house. Even caught a sneaky neighbor driving through the yard the first day.

I could not be happier with my RIng- Video Doorbell Pro! It was simple to set up, the app is easy to use, the video quality is amazing and the settings can be customized to whatever you need. I am sure there are some other great video doorbells out there. But I know for a fact that you cannot go wrong with this one! We liked it so much that shortly after this purchase, we bought a Ring - Video Doorbell 2 for our other door. I highly recommend!

We bought a different video doorbell at first and it was a piece of garbage. This one far exceeds our expectations. There is a voice delay, which is no big deal, to us. The picture quality is fantastic!

I am in love with my ring doorbell, or should I say doorbells. I bought two of them and have been sleeping sound ever since. The 1080p resolution provides an excellent picture even when you zoom in on what you've captured. Installation was a breeze, about 10 minutes for each one. The ring app is extremely easy to use and setup is a piece of cake. I plan on purchasing more ring products to setup a completely secure compound.

Easy to install but had to unmount and remount to get the angle lowered with the wedge mount so it didn't pick up as much street movement. Also had to go to a 24V doorbell transformer to keep the power level up so it didn't loose the wifi signal every night. The instructions say it will work on a 16V which is what I had, but had to change to a 24V so the battery would hold its charge overnight because of the night vision..

Easy to setup and use. The camera quality is excellent. I love the feature that allows other with ring in you area to share their videos of suspicious behavior as s neighborhood watch sort of thing.

The instructions for the Install are so clear and easy to follow. After it’s in, the app practically does the rest. The images are clear the video is smooth. I wish I had a need for more door bells

Works great, slight delay when pushing the doorbell and it ringing your house doorbell (if you have it set up this way) for me but it isn't a deal breaker. Setup is easy, just make sure you have a high enough ladder to reach the doorbell inside your house and have a drill charged and ready to drill the holes outside. The Ring service is great too, $30/year isn't bad in the event you need footage or anything.

The support people were great. At first they found that my transformer was undersized so I had to order a new one 16 volt 30 VAC. That put me back a couple of days as the local box stores don’t carry one that large. After a photo of the wiring and new install we discovered I had a defective unit. Took it back to Best Buy and received a new one that works good. Occasionally I get a false motion reading early in the morning that is only a small annoyance. Have tried to adjust the area for motion and keep it at the lowest level of intensity. I have a motion light on the porch which does not come when these motion alerts occur. Maybe Ring could help me out here. Over all love the product.

The doorbell works excellent and very clear picture and motion detection. Lots of cats visit my front door for some reason. I'm using the wired version tied into my home doorbell wiring, and the instructions were easy to add the electronic adapter to our existing chime inside the home. The only hiccup on occasion is a couple of second video skip when motion is detected​ but does not happen all the time. Have good WiFi.

This has been the best home security purchase we've made. The motion detector alerts you when someone is approaching the house. (The app can sometimes take a minute to access from your mobile device so, that helps.). Installation looks easy if you have an existing doorbell. We did not. Luckily my father is an electrician. You'll need a transformer and a power supply if you don't have a doorbell. Plus you'll need the Ring Chime to hear it in case your phone is on silent.

Great camera, a little slow loading videos. App could be a little more user friendly. Adjusting zones is confusing except zone 1. App needs improvement. But camera is good.

The doorbell has a great camera. Can see great even at night. It was easy to install. I wish I bought it sooner!

Even after doing research online, I was not prepared for the frustration of trying to get the Ring Pro up and running. After following the directions in the box as well the online video, my Ring Pro failed to power up. Called Ring support who were very helpful. Asked if I had a volt meter as low voltage could be the issue. My doorbell was new and was 16V. Did not have volt meter so they said they would send me a Power Cord. Three days later a Ring Chime appeared on my doorstep. Tried to hook that up. No go. Again contacted Ring support and they said I needed the Power cord which arrived about three days later. Hooked that up. This basically bypasses your existing door chime and utilize wifi to connect the Ring Pro to Ring Chime. While the Ring Pro powered up, the Chime did not work. Called support again. After review of the steps I had followed,, they said they would send me a replacement Chime. I was already to return the Ring Pro the day the second Ring Chime arrived. After a few frustrating tries, I was finally able to get the Ring Pro and Ring Chime to work. Suggest Ring just include the Power cord and Chime as part of the original kit and save everyone the hassle of contacting support and having Ring send the Chime and Power cord.. at no cost to me. Once its up and running it operates as advertised. Motion detection is good both day and night. Wish they would include a wedge for the device so that you could adjust the angle of the camera. Not sure about the need to have all the video saved to a Ring server at a cost of $3 per month.

Bought this great item and installed it and it worked for 5 minutes and then it stopped. called tech and he went through the steps we did. The item was defective and we had to exchange it for another one. Installed the new one and it really, really works great now!! There is a charge once a year of $30 ($3.00 a month) dollars to keep using the video. Wish that was mentioned on the box before we bought ... But we do like it.

I love to ability to sit on my couch and tell the solicitors to go away using the ring app and the ring camera. It’s great for knowing when packages are delivered and generally to keep an eye on your home even when you are in a different state. Easy to install if you hard wire it. After owning and using for a few months I don’t think I could live without it now. Only issue is if WiFi and internet is down the ring won’t function or record.

Move over traditional door bells. I bought this for an 1970s constructed. Luckily could trace the old wires and had a mechanical chime. Installation was easy. The great part about this is that you can remotely view activity near your front door or driveway. The motion sensor is pretty sensitive as it picks up motion on the so greet about 20-30 feet away. Absolutely recommend, especially if you have WiFi set up.

If you want to never miss what’s happening at your door, grab one of these. Has amazing picture quality and picks up the slightest movement (if you want it to). App is also really easy to use and easy setup in app. I do however recommend you think about whether you need a licensed professional to install. Things can get complicated if you don’t have the correct voltage going to your existing doorbell

This is one of my best purchase Of the year. The install was easy. My Amazon packages wilould just at my front door since we always enter through the garage. Now I know when I have a delivery.