Customer Ratings & Reviews

I read all the reviews prior to purchasing the ring doorbell and thought this would be a great item. Well was I wrong.... after installing the unit during the daytime it worked flawless until it was night time.... At night I could walk right in front of the doorbell and I would not get any notifications. To activate the camera I had to wave my hand within inches of the camera to get it to give me a notification. I changed setting to no avail..... still wouldn't pick up anything at night, but once the sun came up it worked..... very disappointing to say the least for a $249 camera.....

Have extremely enjoyed knowing when people come to my door and being able to speak to them a wonderful product except this is our second one because the first one was found to have fire issues

The is my second ring I purchased I had one last house i sold and this the best product on the market. It record and all and is cheaper for a year subscription then my cable video that records. I recommend Ring to everyone i know. You can move and adjust camera view in 180 degrees from your phone app.

This is a great product. However, make sure to check your doorbell specs to make sure it can handle the power needed to operate the unit. If not, you'll be like me, thinking there's something wrong with it when it's actually your house wiring that needs an upgrade.

I purchased this item thinking that the footage would be 1080 but I often have trouble even seeing the person's face in the recording. When the person rings the doorbell, there is a 5-second delay before the chime rings.

Our home has a narrow molded trim. But this cane with a wedge block and is narrow so fits perfectly. Left a small gap at top with the molding. Just added a little wood putty to seal the top and looks great with clear picture and nice night vision too.

I had bought a competing video doorbell because of price. It was a mistake. I had problems with it almost from day one. I paid a little more for the Ring, but what a difference! A much better value! I like the features and how they were executed. Lessons learned.

I bought this because I have a hardwired doorbell, and it works great with the app. However, if you have an older door bell and transformer, the boost from the ring system might cause the bell to react to the currents.

It shows me how is at the door on my Echo Show or my watch. I needs a tilt sideways lookng down adapter. I wnat to see if I get deliverys and make sure they are not taken.

Very nice design. Had to return only because i purchased the wrong one. I live in an apartment so we are unable to mount anything directly to the doorbell but ring offers a peephole and a no drill mount which is what we ended up getting.

Installed the camera everything seemed to be working alright, but as soon as I try to talk to someone through my phone or any device for that matter I get a loud screeching sound through the doorbell. I looked online and noticed others with the same problem with no solutions. I called Ring customer support and spoke to a gentlemen for about an hour, and after he told me my network speeds were more then capable he recommended I buy their chime product. I have 150 down and 12 up at the doorbell, more then enough to run this camera. So after spending 250 dollars on a camera customer supports answer is to spend another 50 on another ring product, and this is after telling me my numbers are more then enough. Thanks, but no thanks.

We've bought the Ring-Video Doorbell Pro as a gift for other folks. They have raved about it so we finally bought our own and we are very pleased with it. I really love the feature to be able to talk through it when you are not home.

I love the ring doorbell. It's great to be able to check in on our house when we are out of town and see when packages are on the porch. There is a about a 5-10 second delay when someone rings and when you get the alert. I've missed a couple packages because of this.

I've had multiple Ring products. I like the HD quality from this camera and the motion zones setting is easy to use. There is one extra step compared to the stick up camera and older Ring doorbell. The extra step requires you to add an included wiring harness to your existing doorbell mechanism.

So far so good. Instructions are sort of Ikea inspired. Lots of photos and diagrams for stuff like putting in screws. But generally good info. The power supply is primarily important to make sure you have from existing door bell wiring.

The ring works great. There support was good and helped me when I had a problem with a Firmware update. Only issue I have is they want to charge you for cloud storage so you can keep your recordings. There should be away to save all recordings to your mobile phone or tablet.

I love my doorbell. I'm no rt sure why I took so long to purchase it. It is a safe way to know who is at your door and know when your online orders arrive. It was a bit difficult getting it installed but after that everything was a piece of cake.

First one was DOA but Ring sent a replacement and it works with no problem. But I do not like that they charge $3.00 a month for video storage vs saving to your phone.

It doesn’t record every time even in the day light

Highly recommend this. You need to know little bit about wiring to do the proper set up. You definitely want to set it up for 24 V transformer. My ring doorbell and set up about 75 feet away from my house and with the use of the ring chime pro, I get beautiful reception and it worked perfectly.