Customer Ratings & Reviews

The Ring Video Pro is as advertised. The hardware installation into my 1970's built home was simple with the provided directions. Setup using the app was easy as well. Would be 5-stars if some amount of cloud storage of rings/motion was free.

Great product! The installation instructions were easy to follow, making the installation a breeze. My only complaint is that to save video, you must subscribe to Ring’s cloud service.

I get alerts immediately it only loses a star because there is sometimes a delay when the motion sense alerts my cell and also the only option for intergrations is cloud to cloud which makes it unreliable for use as a light trigger for smartthings.

I replaced my standard doorbell with the Ring Pro and i love it. I get alerts when someone gets closer to the door or driveway and when they ring the bell. I can have a conversation with the delivery guy and feel safe before opening my door because i have no peep hole

Purchased the hard wired version. Easy to install and set-up if you understand basic electrical wiring. Quality of image is good, day and night. Be prepared to purchase the storage service if you want to be able to see what happens, when you miss it live.

Very reliable doorbell that lets you check in regardless if you're home or not. I've been able to scroll back and check to see if deliveries have been made to allow a neighbor to pick up. I also love the security of it.

Installed well right over my old ringer. Had to reconnect to wifi multiple times which is a pain because you have to remove the cover and press a button every time. Figured out it sucks at remembering hidden SSID - works much better (reconnects itself) with SSID broadcasting. I have a double door and the camera angle isn't wide enough for a reasonably & aesthetically / ergonomically placed ringer when the tendency is to stand near the center. Noticeable lag both for the house ringer and especially the app notification. With a noisy street / sidewalk, it's tough for the person outside to hear - even though the unit is powered the speaker is weak & doesn't appear th have volume control.

The install of the doorbell is easy and doesn't take much knowledge... but if you don't have internet that is over 3MBPS you won't be able to use the doorbell because of the live stream... so I'm sorry to say I'll be sending mine back

Works like it should. Would've rated it 5 stars if there wasn't as long a delay in playing a video after motion is detected. Not able to log on immediately to see what triggered the motion.

You need to have a perfect setup (wireless speeds that support this model, good installation placement) to avoid some of the issues that you COULD possibly encounter. Overall I would still go with this model of Ring doorbell.

Make sure your internet has a strong signal outside. For starters do a speed test outside the door. You may need router extenders - pods. The extra costs you don’t think of. But overall ya great product.

I bought and installed this myself over a year ago with no issues. The only thing you need to pay attention to is the type of chime you currently have. You need a digital chime for this to work, but you can buy and install one easily enough at the same time.

the first video doorbell was the basic model we installed on our Florida home . The Ring Pro is installed on our Indiana home . The optics are better and the response time to alert us of motion is faster on the Ring Pro . I highly recommend this video doorbell .

So easy to set up and log in, I especially love the security of being able to see who is at my door without having to answer it, I have small children at home and my husband and I decided this would be a great convenience and it sure is! I even bought another one for my mom!

neighborhood notifications are priceless. Seeing pictures of reported bear, bobcats and questionable people in wrong place keeps me aware of my area activity. Reports of theft of homes without Ring from neighboring Ring owners is a great plus

Makes you feel safe and secure. It seems like the primary person is notified faster when someone comes to the door than the secondary person. I would recommend the primary Ring app be on the phone of the person who is at home the most.

happy with the product and grateful for the help received while making this purchase. It is to be used in a live-in shelter for homeless families. Security is crucial in this situation.

I'm very happy with this ring Doorbell, I did not pay for the subscription so it doesn't store past video clips. You can still view live or when there is motion or someone at the door. Wish you didn't have to pay for a service to store the clips, but I'm fine without it

Love my Ring doorbell pro, only had a small amount of space to place the ring doorbell and the doorbell pro fit perfectly. The clarity of the camera is the best I have seen even at night it is really clear..

I got this as a gift for my grandmother who lived home alone at times when I was at work and my daughter was at school. She was so excited to have it and it put her mind at ease while we were gone or when all of us together left the house. I'm so happy with this purchase.