Customer Ratings & Reviews

This works very well, and using it with the Nextdoor app is helpful to see what is going on with your neighborhood. The only complaint I have is the app frequently stops giving me alerts and requires my phone to be restarted.

Its nice and its response to the phone is quick. Don't like the doorbell light stays on but its fine. Video quality could be a little bit more clear but it will do.

I purchase the ring doorbell pro camera from a recommendation from my neightbor. I’m very happy with my purchase. The video image is clear and the sound quality is top notch. The installation/setup was super easy and took less then 15 minute.

Best doorbell option around. Comes with all the tools and hardware you could possibly need. Easy set up if your wifi is strong enough. The camera and app are great to know when someone is approaching the door.

Great idea. I absolutely love knowing what’s going on at my house and being able to communicate with guest. The talking to each other isn’t that great it seems not lag and a I’m not sure it works all the time but overall every one should have one

We had the Ring 2 in the past and have upgraded to the pro. Couldn't be happier. The service is great and app works well. We've never had any issues and thing the reliability, camera resolution and sensor sensitivity are just right.

Initially I couldn’t get a strong WiFi connection to the doorbell, so had to pick up the Ring Extender. That did the trick. But just like anything that uses WiFi, sometimes there are delays in processing the playback video.

It works as advertised most of the time. The only complaint I have is that it takes a few seconds to pickup and show the video on my devices. If they improve that I would give it 5 stars

The ring doorbell is good however I find myself getting the alert after the person has rang the doorbell and been at the door for about one minute. Also, having to pay for the video recording is a must as the one minute delay makes it useless if it does not record.

This does a reasonable job. Last two purchased ended up with a spot in the image. It appears to be debris of some sort but is not on the camera lens surface. Still good for what it is.

I love this ring doorbell pro. I bought one for my house and another one for my mom's house. I love being able to see activity from the camera when I am not home. I love being able answer the doorbell via my phone when I am upstairs.

I’ve had it for a few weeks and I like this model even better bc I don’t have to charge this version like the previous one and it also connects with the echo show to see your door if your phone isn’t on you.

We love our ring doorbells. We have the Pro and the 2. Both work great. The Pro goes offline occasionally, but that is because it is almost too far from our internet modem. Usually, it works great and does exactly what we bought it for.

First one was defective. Ring sent out a replacement very quickly. Second one has been working fine so far. Notifications are sometimes a bit delayed.

Nice item but just did not work. First, setting it up was very easy. From there though, issues began. It failed to properly work with my indoor mechanical doorbell. It just made it vibrate and hum and only would properly ring the doorbell a couple times. Next, connection times were awful. I have very good wifi in my house(no issues every with gaming, streaming movies, etc) yet it would take forever to connect. What's the point of seeing whose at my door if I have to sit there for a minute before seeing them. Also, wouldn't always get the notification even though the button was pressed. It's a great concept but just failed miserably. I was even willing to pay monthly for it. Will keep searching .

OMG! I read reviews and asked friends thousands of questions before purchasing this! What a difference it makes in terms of feeling more secure (I didn't know I felt insecure before) and a sense of peace & calm knowing when my packages have been delivered!

Had an issue with the one off the shelf. It would not connect to WiFi. Ring customer service was helpful and sent a replacement that worked fine from the start and continues to work.

I purchased ring pro bell install replace for my regular door bell. I am so happy even right now Iam not home but I still watching . I have alert from ring sent to your phone . I do recommend for everyone. It just small fee for one years . I think it work of it

This products seem to be good, and I liked the idea of not having to pay for monthly fee in order to use it. But after buying it on Black Friday sale, I found out it requires a monthly fee after all. Currently you must pay a small fee in order to replay any recorded video, otherwise you can only watch it live when someones is actually ringing your doorbell. But when they leave and if you miss it, you can't replay it unless you pay the monthly fee. There are other doorbell out there that will allow free recording and replay so I am going with those for now. Maybe I will reconsider Ring in the future if this monthly fee is no longer required.

Easy install. Had issue with camera being black and white. Ring customer service was excellent. Able to update to new firmware for me and problem is gone. 5bstar product is I did not need to call customer service. Ring customer service is 5 stars