Customer Ratings & Reviews

The first week we installed this we had an issue with our front door blowing open and we were able to see if anyone came in the house. Because I order so much online, I feel like this is 100% necessary in case packages go missing.

Stop what you’re doing and buy any Ring products that you feel you would like to have! This is a great company and they have super good quality and dependable products! The ring doorbell is so much a must have!

I studied and read plenty of reviews on many doorbell camera systems and this one seemed to be the one that topped the others. I have had it about 3 weeks now and it works like a charm. Very pleased with the functionality and would recommend to anyone.

Just having issues with the Wifi range unable to get connections cable company AT&T have the highest bytes 18 but haven't been able to comlete set up yet. Any suggestions you may have would be helpful.

The first one I picked up didn't work but this second one I installed worked like a charm. It's pretty quick alert on my phone when its triggered but sometimes the video is delayed. I think it'll get even better with software updates.

Our first one refused to work, but luckily our in home advisor was quick to work with us and get it replaced. Thankfully, the new one works. The resolution is great and it’s very sharp at noticing things.

The product works great during free trial period when recording is saved but after that every once in a while it freezes. Disappointed that you have to pay to save recordings but other than that great to answer door remotely

I don't know how i ever lived without this. Offers great peace of mind to know who's coming or going. The basic cloud service is $30 a year which i think is a fair price. I will be getting one for the backyard too

I'm changing my rating to 3 from 1. I'd give the customer service 5 stars, so arrived at 3. I received an email from Ring concerning my issues, requesting a time to call and discuss the issues next day. They called (on time) the next day, and offered to replace my Ring at no charge, expedited shipping. That is really the best they can do after hearing of a customer issue like I had. Incredibly nice Ring person. I felt I needed to follow my post from earlier, as I had not had time to return my normal Ring which had battery issues and now it's taken care of. The customer service/company is very good to their customers when issues arise in my experience

Very good product but could use a few minor tweaks. It would be nice if you could adjust the area or zone that is used to determine contrast, especially when facing towards the sun. Would also be nice to adjust motion sensitivity per zone.

First unit I bought did not work. After receiving the replacement unit (which took over a week), the door bell works great. One complaint, is that I have a flag on my front porch that will set off the door bell if the wind is blowing.

Doorbell works well but the delay between ringing then alerting my phone then my getting my app opened up to respond can lead people to think I am not home. Maybe another phone or wifi setup will work better for others. Just be aware!

The Ring Doorbell was incredibly easy to install and it works perfectly for our needs in having a motion sensor doorbell. One thing to keep in mind is there is a fee after so many days for the cloud storage aspect and you can only store the video on their servers.

I am so glad I finally decided to purchase this product it cut my response to the door in half. I can screen my door calls for unwanted solicitations. As well I am seeing things happening in my front yard that otherwise i would had never known.

It's nice to have if you're expecting packages to be delivered or guests to be at the door but it does still have a few bugs that need to be worked out. For instance if the person is moving really fast in front of the doorbell it pixelates.

The Ring Doorbell Pro is a great addition to any home security or monitoring system. Having cameras and everything doesn't compare to the 2-way voice and motion alerts this provides. From getting packages to a late night doorbell ring, it gives peace of mind.

This doorbell video unit installs easily using the existing wires. I can see who is on my porch at all times by looking at the video on my phone which gives me a measure of security we haven't had before. I also feel that packages left on my porch are more secure.

Great option to protect the home especially when your not there, however took some work to get it installed correctly, mostly issues from older setup. This is the best option if you have a wired doorbell as it ONLY works with a wired system!

The ring doorbell is a great way to monitor what is going on at your front door. If you aren’t home and someone rings your doorbell, you can communicate with them. It also alerts you when someone approaches your front door, home or not.

We bought this to replace our original Ring doorbell, which had stopped working. At first we really loved this product. However, after a few weeks it started dropping off our wifi network. Each time it does you have to do a complete reset, as if you had done a factory reset. After maybe 3 weeks of working perfectly, it has dropped and we've had to reset it twice in less than a week. Very disappointed. If they would fix this issue, I would give this a 5. However, as it is, I would not recommend it due to frustration and no reliability.