Customer Ratings & Reviews

I was torn between the ring camera system and the nest. I already have the nest protect and thermostat, but the monthly recording costs and data usage were much lower with the Ring. Super happy with it

The install was very simple, great videos to walk you through it and it’s been working great for the last month I’ve had it. Very happy with it.

Picked this up for my parents and did the installation as well. They love it. I am used to the battery Ring's so I am happy this product worked out so well for them. Thanks Ring!

After my fathers passing, my mother moved in with me. The Ring Doorbell allows her to talk to whomever is at the door without opening the door. It makes me feel like she is safer at home when I'm at work. Highly Recommend!

Good product. Functions as it should, had a little trouble with setup but the ring customer support pulled through and helped me out and really stood behind the product.

This really comes in handy. I can see and hear who is at the door. You can adjust your viewing zone which I like. The only issue I have is sometimes it freezes, but I guess that is a wifi thing.

Just got my ring recently. Still learning how it works and how to use it but my family is loving it and glad we purchased it. Of course, we love buying our products from Best Buy’s!

Beware of the Transformer requirements.. must be at least 16v to operate the system. Fantastic product and over the top customer service from Ring.. Just like it used to be.. Ring customer support deserves 10 stars

I love this, because the camera is really good and covers a wide area. I don’t like that it sometimes goes off line and won’t pull up the picture

The quality of the camera is OK, but the quality of the sound is terrible. The sound cuts out as much as it is on, and it is difficult at best to have even a short conversation. The day after I installed it, it stopped working for some reason and I had to remove the outer casing and do a reset. I have terrific WiFi strength, so that is not the problem. Most irritating is the delay time from a visitor ringing the doorbell and getting a visual on my phone. At this point, I would recommend trying another brand.

Great investment to protect your home. Love that you are able to record and share with other users. It is like a neghborhood watch online

Doorbell/camera has nice features however you must make sure you have adequate electric, doorbell transformer working properly and you must sign up to ring to monitor camera video footage.

Wifi bugs in the old firmware, updated and it has worked for a bit but needed a separate power direct from the low voltage transformer and no chime but ring sent me the kit for free. Working good so far.

It is a great product. Only complaint is that I had to mount it horizontally due to the siding and there is no way that I can view the pictures on my phone except sideways.

I purchased the Ring Pro and it hasn't been as good as I was thinking it would be. Video is very slow to get into focus, often the person at the door has come and gone before it focuses. I expected better graphics. I also thought I'd be able to answer the door from my phone while at work. However, because I'm not on Wifi at work, I'm unable to answer a doorbell from there. Last, with the latest version, to record video, you have to pay $30/year or $3/month. I had higher expectations and looking back would have gone a different route.

Great piece of tech. Works well only downfall is that after thirty days you have to pay for cloud service to be able to view something if you didn't not look at it the second you received a warning.

Ring Doorbell Pro performs very well. Installed on the "wedge" backing plate. We were concerned the viewable area would be restricted. It is not restricted. Doorbell picks up everything! Very pleased.

I would have rated the product, installation, and appearance an overall five but, there was not any jumper wiring in case the house wiring was too short.

I love this Ring - Video Doorbell Pro. I love the fact that you can change the cover plate to different colors. I never had problems with packages being stolen but it’s better to be safe than sorry.

Great video but poor speakers for outside. No one can understand you when you talk to them.really muffled