Customer Ratings & Reviews

Great security item. Outstanding 1080p quality and easy setup. Not on the box but requires at least 1M upload but better with 2M upload. Ring's customer service is awesome too. Highly recommend.

I have mixed feelings abiut this product. It's great for security purposes, but it notify's me everytime someone walks by, drives by or even when I'm pulling up in my driveway.. that gets annoying, but, I've learned to ignore most of my notifications. You can set it up to view at certain ranges, which is a great feature, however, I feel like it is motion sensitive. It also doesn't have a lighting option, so at night, it's hard to identify someone walking by.

Ring needs a better way to communicate with there development staff. I have emailed several times and no response. I am beginning to feel they are still working from a garage.

Love love love my Pro Ring. According to how sensitive you set the range you can actually see from your curb line to the front of your house (with exception to the,structures that block the camera.

Setup I’ve had this for about 6 months now. I spent maybe 50 hours getting this to “work” which took about 6 weeks. The time invested in wages would be thousands. It took multiple trouble tickets, multiple defective devices, multiple rewires even though my setup is on the approved list. Every time I had to set it up again, which was at least 20 times, there is a loud and obnoxious voice barking at me and announcing to the hole neighborhood that my “Ring Pro is in setup mode”....over, and over, and over. I’m a gadget nerd so I have several types of networks/routers and they had me test out each possible configuration (~5 factorial variations) ad naseum before deciding their device was defective, again and again. In the end, they had me add a chime device to my network which I did not want. It’s the only 2.4ghz device in my home. When we finally got the last replacement device set up, they deleted all my saved recordings. I had to contact them yet again and they eventually undeleted them. The setup couldn’t have gone worse. Usage For a device whose core competency is to alert, you’d think it would alert you if it stopped working....but you’d be wrong and also oblivious that your sense of security is false because your Ring Pro failed long ago but didn’t alert you. Do not underestimate how much of a failure these devices are. Even now, several months after setup and usage, I can rarely catch whatever motion it alerts me to because it takes up to a minute to load from any device. Package delivery? You’ll never see it. Friends coming over? They’ll think you’re not home if you try to speak to them through the app because nobody waits a minute to answer the door IRL... Finally my last critical failure is it doesn’t catch all motion ....really sketchy car out front? Check your feed and watch it appear between motion captures like abracadabra without the magic. Service It’s not too expensive but the app is really basic and kind of spammy. It’s super easy to delete everything and it makes you wait minutes to watch what just happened because it has to upload then download and show it to you which is super smart. They also created some kind of social network on top of it because I definitely want to share my security feed with strangers right??? I want to so bad that I was delighted it kept spamming me with notifications about it over and over with no way to turn it off. Looking closer at the social network, the experience is like the largest reply all thread you’ve ever seen only with complete strangers and short security camera snippets in tow. Overall I regret buying this, a lot, but I’m thankful for all that I learned. I now know what I want and expect from a security camera/doorbell by comparing my ring pro experience and doing something different.

Who knew all the thinghs that happen in your front door , I didn’t know. This is a great product I would recommend to anyone . A bit pricey but wait till it’s on sale .

This was our first Ring purchase and began our security setup. The camera is outstanding and it was easy to setup. Would definitely recommend Ring.

My front door does not have a peep hole. I felt that it wasn't safe for my wife to answer the door and was about to replace it. Ring video door bell solved the problem.

I would recommend this product to everyone. You can be in another part of the country and see who is ringing your doorbell and communicate with them if you so desire.

Have been using this doorbell for a long time and have had an amazing time with this doorbell very amazing doorbell recommend this to everyone

I found the ring doorbell to be an outstanding device as far as taking the edge off strangers walking up to your door and then people soliciting in the neighborhood.

Love being able to watch live video and get notifications when something happens. Hopefully the plan isn't expensive so I can continue to have the nice useful features

I am truly fortunate to come Your Way. Thanx for being pleasant to purchase from.Unit not only factory sealed but worked out great. Again thanx.

This is a 6-month review; my Doorbell Pro's motion sensor, camera and recording always worked great, despite the maddening delay between the time someone pushes the doorbell button and when my original mechanical ('ding-dong') chime rings inside of the house. The delay started getting worse over time, and now the house chime simply won't sound, or will make a very faint, muffled noise. After contacting Ring support, I purchased a brand-new 16V transformer and mechanical chime yesterday at Home Depot. During installation I tested both my old setup and the new one, completely bypassing the Ring Doorbell Pro. They both work fine, loud and clear. Reconnecting the Doorbell Pro impairs the chime again. Ring tech support is clueless; all they tell you is to reset the device, check your Wi-Fi signal, yada yada yada... Unfortunately it is too late to return, so I am stuck with a doorbell that does everything except alert me when someone is at the door! This problem is abundantly reported on the web, but Ring won't fix it. Be warned. I own another 5 Ring cameras and very satisfied by the way. The Doorbell Pro is a lemon.

due to us having a poor internet provider, the camera works so so. Sometimes it takes a while before a photo is uploaded to my phone and normally the person has already left.

I'm satisfied with the ring pro performance but I think that it could be a bit faster. There's time where family members enter the house without the camera capturing them

I love ring products. This doorbell is a must have. Definitely use as a multi purpose product. Doorbell, security surveillance and intercom.

The Ring works well but you neeed to have a good internet service. I have ATT DSL and the picture is not fluid. The voice over the speaker is not recognizable.

Good but not perfect. I noticed is missed a person at my front door but it picks up flag movement every other minute.

This is the best thing we've put on our home. We've beenn able to talk to our postal carrier when he delivered a package when we weren't home. Also see who is at the door.