Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
8VR1P6-0EN0/88LP000CH000
SKU:
5095900
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7229 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,229 reviews
  • Rated 3 out of 5 stars

    Ours won't stay connected for long.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for Christmas, I wired it up and set it up and it worked.. for about an hour, I figure d it was an issue with my install so I rewired it. And it failed several times after. I called Ring support and they offered me a kit that bypasses the original doorbell, and that worked for a few days/week. But sometimes it goes down and the only way to bring it back up is to disconnect and reconnect. I'm going to contact ring and swap mom's out because I think it's defective

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Andre,

      I'm sorry to hear this but I would love to help get your mothers device properly installed and working to its full potential. Would you please email me at jennifer.finefrock@ring.com so we can get to the bottom of this right away? I look forward to hearing from you, Andre!

      Thank you,
      Jennifer F., Neighbor Satisfaction Specialist
      Jennifer.finefrock@ring.com Ring

  • Rated 5 out of 5 stars

    Great Doorbell

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome doorbell. I love the "eyes at home" even when we are out and about. Will be purchasing more Ring products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to monitor front door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this door bell. It gives me a way to monitor who is at my door when I am not home. I also use it to find out when packages are delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I really like it just wish it would no go out when it does and it takes a while sometimes to come up but it’s good so far for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology has come along way. I don’t know how we ever lived without this. It’s the coolest thing and makes us feel so much safer before we open the door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay - some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale on Black Friday and installed it a few weeks later. Overall it is fine but some issues. The video freezes when motion is detected so there are a few seconds where we lose video, and it took long time for customer support to fix it. Note they are much more helpful on the phone compared to email. There is also a lot of static and the audio is not always clear when speaking through the doorbell. Experience has just been ok with Ring Doorbell so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like intended but it often diaconnects and its a hassle to reconnect

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Anag,

      Our top priority at Ring is to ensure that our customers have the best possible experience with our products and services. We truly value your feedback, because it helps us improve not only the product from a consumer standpoint but also our standards of service.

      If your signal is poor or very poor, this can be caused by the distance between the router and your Ring product, the layout of your home, or the materials in your walls. Our Ring Chime Pro may be a good fit for you and your network environment. We would love to improve this for you once and for all. Please reach out to us directly via our community forum at https://community.ring.com/, so we can ensure your Video Doorbell Pro is working up to your expectations.

      Thank you,
      Antonio from Ring Ring

  • Rated 4 out of 5 stars

    Great but hard to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired the recommended Ring installer and he still had a difficult time as we had two chime boxes. It took him two hours to install. The product works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome doorbell and viewer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected but sensitivity to movement a bit too much. Notifications are a bit delayed but this may be due to internet speeds. overall still a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we bought this!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so excited to have this!! Really works well, not problems with streaming. Gives us notifications every time someone walks within my parameter settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea in need of improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally OK with this bell, but it could be better. First off, some of the videos skip. Second, I sometimes get a black screen in the app when I'm supposed to answer. Third, the Windows Mobile app is the worst. It takes 2-3 minutes to start, which defeats the point. When I leave it up and running to avoid that, it still takes about 1 minute to bring up the video from an event. So I can't really use the Windows Mobile app to answer. The Windows Desktop app performs better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at your door!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already been very useful. I was told a package had been delivered, I pulled the time and date off RING, and you could see the truck driving by and not stopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good video surveillance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surveillance camera that also allows to see who's at your door even if you're not at home. My require a purchase of a good router and high speed internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Video

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professionally. The tech took his time and installed it. He also called before coming and was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit perfectly with my other of outdoor cameras.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is excellent. It does cover a dead spot I had in the main entrance of my home. It is a good complementary to the system I owed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for safety

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this more than month now we really like it I have young who likes to play outside it’s tell me when they are leaving or coming back I really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have another Ring

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just moved in a new home and unfortunately left his ring at his last home. He had to have another as soon as he got moved in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase in a long time. The quality is great and it is very classy looking. I liked how it brought multiple case covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us keep track of packages and who comes to our front door. We also have our mail box at the front door so it prevents people from going through our mail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up getting the ring doorbell 2 instead because I realized i dont know how to hook it up with wire but the quality and design are very good .

    I would recommend this to a friend