Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- SKU:
- 5095900
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
Not worth it, power & wiring upgrades needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded my Gen 1 ring to the pro and between the cost, the tricky install it requires more power than the legacy Ring (we had to upgrade the installed wiring for the additional power needed, my house was built in 1998) and the jump circuit as well. Unlike Nest, Ring doesnt have approved or certified installers so that created another mess when we were trying to troubleshoot the install when it wouldn't initialize with the previous wiring which powered both my old doorbell and intercom and my Gen 1 Ring. Now that its in its really not that much better than the Gen 1
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello EJPFire7,
Thank you so much for reaching out regarding getting your Ring Video Doorbell Wired to work properly with your home’s existing doorbell wiring. The Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. Using Ring’s most affordable doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device. With Video Doorbell Wired, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.
This device must be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging. The Jumper Cable bypasses and disables your existing doorbell chime and must be installed before you install your Ring Doorbell. Can you confirm you’ve installed this included piece? Here are step-by-step instructions for physically installing your unit: https://support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro. You’ll be working with electrical wires during the installation process. If you are uncomfortable or inexperienced in doing so, we recommend you consult with a qualified electrician.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Jamila with Ring
Very good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good doorbell and the camera resolution is very clear.
I would recommend this to a friendGreat device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always know who or what is at my door 24/7! Have a lot of critters at night
I would recommend this to a friendnot sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent been able to get this door bell installed yet
I would recommend this to a friendI love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I just dislike that it goes off ever time a car passes or the wind blows.
I would recommend this to a friendAmazing Door Bell !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it now! Can't live with out it! Better than others I have seen
I would recommend this to a friendgreat prize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring video Doorbell pro is worth the prize and great for family protection.
I would recommend this to a friendGood doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is ok, but the video quality and audio are nothing like the adds show.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription service is pretty cheap and the app has good functionality.
I would recommend this to a friendgreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very useful toy to secure the front door. camera is great too
I would recommend this to a friendgood buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! It does the job! Paranoia is a good word for it!
I would recommend this to a friendCool product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and support. Had to send it back and fast replacement. Excellent support from Ring.
I would recommend this to a friendGood but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good but it takes like 2 hrs to fix installed ..
I would recommend this to a friendamazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would have worked great if my door bell wires worked returned for a battery operated
I would recommend this to a friendeasy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now we don't have to go down 3 flights of stairs to answer the door for solicitors!
I would recommend this to a friendDoesn't work, problems w/ this since I've had it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has issues. Never has worked correctly. Now Its completely dead. The videos would freeze on & off & door bell would NOT ring sometimes when it was pushed, then I was NOT getting notifications when someone came up to the door. It's like a gamble, sometimes it would work & others it would not. It worked on and off for a few months, now its completely dead. Will not light up or anything. Called them for support & wanted to get a new one shipped to me but the lady REFUSED. She kept saying that it was our wiring or transformer or something else, but NOT the Ring doorbell. It was working, like I said on & off for 4 months, then on April 17th, it stopped recording. I checked it and it was completely black. The app on my phone says its disconnected, so I tried to connect, and nothing happened. No white light, nothing. Tried the reboot, pushed the button, and Nothing. Then the hard reboot, held the button for 15 seconds & still nothing. Did this several times during the week, but NOTHING is happening. My husband checked the transformer & it is getting Power & then checked our doorbell wiring & our Old Doorbell IS WORKING, Just NOT the Ring Doorbell Pro, So I decided to call Customer Support. She just gave us the Run around & was NO HELP WHAT SO EVER. I am very disappointed, because I thought they would send a replacement, but She Refused to Do ANYTHING. Told me to get an Electrician. So I would ADVISE YOU NOT to Buy the Ring Doorbell Pro. Look for something else. That is my next move.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RingProSucker,
I am very sorry to hear that your experience with your device and customer support has been poor. I would like to turn your experience around and assist with finding a resolution to your nonworking Video Doorbell Pro if you would allow me. Would you kindly reach out to me at Tamia.Dorris@ring.com to further discuss your current issue? I look forward to hearing from you and getting your device to work to your expectations.
Thank you,
Ta'Mia D., Neighbor Satisfaction Specialist
Tamia.Dorris@ring.com
works pretty good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really had an issue with it. 4 stars due to $$$.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! I would recommend this purchase.
I would recommend this to a friendAwesome for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera was very easy to set up and easy to use. This was a great purchase
I would recommend this to a friendGREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! I had the 1st generation and upgraded to the 2nd generation (Pro)
I would recommend this to a friend