Customer Ratings & Reviews

Upgraded my Ring Doorbell to the pro. The camera is so much better and notification zones are more detailed. Love this and it was simple to install. Convinced my Mom to upgrade her Ring as well and she loves it. No more notifications of pass cars and no missed people at the front door.

I have had the orginal Ring Doorbell, and only had problems. Poor reception. Once I installed this newer version, my problems disappeared. No more problems connecting through the App for LiveView. Sensitivity is much better and the night vision is also better. This version will use my 5g wireless.

I’ve only had this for about a week, but so far it’s great. The picture is a lot better than I expected. It was easy to install and the app seems ok so far. I’m already planning to get one for my in-laws and expand the amount of cameras at our house.

This is my first purchase of a Ring product. Best camera I have ever purchased! It records when it hears a car coming even though it isn't in view of the camera yet. It's hardwired to the existing doorbell so no chime needed.

The captured video and picture is great - just too sensitive overnight.. a lot of false notifications. Better than none, but a lot to sift through for valid captures. Great product all-around though and I'm very happy with the purchase!

Overall, I am happy with this product. I will be keeping it. There are a few things that could be better. For some reason, this device never seems to have a consistent good connection via Wi-Fi. Other devices I have in the same area do not have that problem. If for some reason it loses connection with Wi-Fi for an extended period of time, it actually has to be reprogrammed. Which means taking it apart in order to press the reset button. Physical security also needs to be improved. Anyone can walk up to this device, take out a screw, and press the reset button. Your device is now effectively disabled. This needs to be made much more difficult for someone to do. It is surprising to me that the online storage is something you have to pay for. It isn't too expensive, so not a huge complaint. Even with all of that, it works well enough for me to give it four stars. The video quality is decent. Don't think of it as something that will get you a license plate for more than 5 feet away though.

Love the camera/doorbell and the fact that my wife is now more secure knowing who's at the door before opening it.

We have had the original ring cam for about 3 years. The old cam was a 720 with no ability to control the movement zones like our other ring cameras. We recently purchased the ring alarm and wanted to see about upgrade the door bell since it was the oldest product we had. This product takes up less space than the original or the new ring 2 and is thinner so it fits on the door edge better. Wiring it up to an existing unit was not an issue. Flipped the breaker and then had to install an additional power device to the actual door bell chime. Two fillips screws and it was done. The device mounted with two screws one at the top and bottom and we chose the bronze cover from the available ones since that is our door color. We connected via 5g and the connection is very fast. We have a flag at our front door and the pro made it easy to create a zone around where it swings to reduce false activations. The video quality is also now inline with our other 1080p cameras. Great upgrade.

I've had the Ring Video Door Bell for a month. Overall, I'm happy with the functionality, the camera and ease of use. It was easy to install and set-up and it connected to the WiFi easy enough. It's works well during the day and at night, but the day-time view is much better. The camera view is really good, as I can see and pick-up motion at least 200 feet away. The App on my smart phone works well, and accessing the App and viewing activity is easy to do. My issues are, it doesn't always (rarely happens) pick up motion. I haven't figured out if it's my WiFi and the WiFi connection to the Doorbell or the Ring Unit itself. And there is a little lag-time between the motion and the time my smartphone will ring, acknowledging the motion. However, overall I'd say I'm happy with the Ring Video Pro, as it gives me visibility to my home, front door and street which i never had before. The $30 annual cost for the cloud storage of your motion activity is not significant. I'd recommend it.

I purchased a Ring Doorbell Pro after having success with two Ring stick up cameras to keep an eye on our grandkids. I was very pleased with the stick up cameras operation and ease to set up that I purchased a Ring Pro Doorbell. We are very please with its ease of use, set up and operation.

was a gift for my daughter. set up easily, but a little too sensitive, activates in her townhouse environment a bit too much. Hopefully she can get it to be a bit less sensitive before she turns it off in annoyance.

The RING device works great. Good picture quality and ability to save video files. Highly recommend this product!

Love the Ring! This thing has came in handy so many times! Replaced my original doorbell with this Ring Video Doorbell Pro. Easy to install, life is great. The picture quality is great. Ring customer service is very helpful and provide great service,

This is a great addition to our home. Picture quality is awesome and I love the wired option opposed to batteries. The motion sensor is quite sensitive but can be adjusted or snoozed. I recommend this product if looking for a simple solution, not difficult to navigate in the app.

Works out of the box, easy install. App is excellent, reasonable fee for video storage. Caution: if you have a weak WiFi signal at the location of the Ring it is useless. We purchased an Orbi to extend our signal around the house and it made all of the difference. Solid images day and night, audio works well too.

Unlike a some security systems, the Ring Video Pro doorbell alerts you when there is motion detected, regardless if the doorbell is activated. The video and audio are clear and crisp. It is as good as advertised, excellent product. I'm giving one as a Christmas gift! Don't forget to order the chimes, they're not included.

A great product and easy to install. Love being able to see who’s on my doorstep and being able to communicate.

Was worried about getting it to work properly after all of the reviews I read, but the kit came with all of the instructions to hook up the little transformer box to my existing doorbell. It is about 30 years old so I was worried, but it worked perfectly. The doorbell images are clear, and I love getting a notification for and seeing who walks up to my door, even if they don't ring the bell (a setting you have to turn on manually). Overall, extremely pleased.

Amazing picture. Set up is easy with video on line. You must have a good 16v current on transformer. I had to replace my transformer to have a steady current as my transformer was 50 years old and was not constant ($22).The support staff at Ring are amazingly helpful and will walk you through any issues.

The camera clarity is clear. The audio cuts out periodically. The system is easy to install.