Customer Ratings & Reviews

I have all of Ring's products and this one is the best of all.

I purchased this for a gift. I own one myself, great buy .

Bought this for my home and haven't had any issues with it

This doorbell is fun and very functional ...great product

I think it's a great camera system. Going to add more soon.

super cool gadget to upgrade your house into a smart home!!!

Does everything as advertised with great customer service.

the camera . happy with very good and covers a wide area

Received the Ring doorbell as a Christmas gift. Had heard alot about it and was rather excited to get it up and running. Thats where the excitement ended. I received the Ring Pro, it is the wired version of the doorbell and directly replaces your existing doorbell. Installation of the Ring product is anything but simple and straightforward. It requires redoing wiring inside of your doorbell chime itself, which is not in itself that big a problem so much as the provided connections from Ring. The connecting pieces as supplied by Ring will not fit into the chime and still allow you to have a functional doorbell. I have installed two of them and had to cut off the factory connectors and splice in longer wires to allow for proper installation in both cases. Installation of the doorbell/camera itself also poses several issues that will require either additional pieces or modification of the home to complete. Where the wires from the existing doorbell connect to the Ring there is absolutely no where for the wires to recess into to allow the doorbell to sit flush against the home. In both circumstances I had to purchase and install the mounting wedge, not to provide a better viewing angle but simply to allow somewhere for the wires to go. Of course this did not become apparent until well into the installation process. Once installation was finally complete the functionality also is not top notch. I have found in both homes there is no less than a 4 second delay between when the doorbell is pushed and when the chime sounds. This just seems a bit excessive, especially in a wired product. There should really be no delay at all. I think the final nail in the coffin for the Ring product is the fact that if you want any sort of cloud recording capability you have to pay a monthly subscription fee. They will provide you with a 30 day free trial of that service but once that trial period is over the product becomes a very expensive doorbell with no true security benefits. My parents also received this product as a gift at christmas and I had not had the opportunity to install for them yet. At this point I am glad I haven't as I will be purchasing the Skybell for them instead. Just with the free recording of events the Skybell seems to be a much better product.

Excellent product I would recommend this product to anyone.

Works well, setup straight forward. Rare false alarms

Rarity of successful installations tells me that this product is NOT the choice for most people. If even somebody like me can't easily get it to work, then most people will face trouble trying to install this themselves. Even after replacing our transformer with a 16V/30VA unit, still no success. Steer very clear of this particular product, and either opt for the rechargeable-battery powered Ring Doorbell 2, or some other branded smart doorbell with far less installation problems.

Very happy with this purchase. I would recommend it to anyone.

I would recommend this product to be purchased by anyone.

One of the best purchase I have made in a long time.

Works great if I am home or at work. Qwerttygfdsav.

This product is as advertised. Glad I bought it!!!

I returned this doorbell because you need to purchase a monthly Ring Cloud account in order to record videos. If you just want to see who is at the door when the doorbell rings, you don't need the subscription.

The device works as intended. Great product to have.

Must have if you are turning your house into a smart home!