Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- SKU:
- 5095900
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
Awesome camera doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this video doorbell Pro. It is a must have...
I would recommend this to a friendDoorbell with a camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as it states in the instructions,
I would recommend this to a friendGood doorbell product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring door bell camera, but I really wish there was offline recording to your phone without subscribing to their service per year and paying fees. It should be free like other cameras.
I would recommend this to a friendWorks fairly well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like paying a fee just to see who was at my door 5 min ago. Also I have it set on people and it lets me know when a car goes down the street and when the wind is blowing the fern on my porch
I would recommend this to a friendFun camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera. Needs to have a reset button.
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone should have one of these for their home.***
I would recommend this to a friendVery nice doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell! I really like the video playback!!
I would recommend this to a friendIt works most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit sensitive when it comes to motion detection but it works. The video feed does take a bit long to load on your phone but it works.
I would recommend this to a friendExcellent Security system and its the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You able to view and see who's at your front door.
I would recommend this to a friendgreat idea for a single girl living alone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will feel her safety will be enhanced with product
I would recommend this to a friendGreat video door bell!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm definitely recommending video door bell Pro!!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would def recommend this to friends, and family.
I would recommend this to a friendGreat Chime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the bet I purchased soo far love it.
I would recommend this to a friend- Pros mentioned:Video quality
Didn't work with my door chime.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In all fairness to the manufacturer, they are working with me and paying to have a professional tech company come to my home to make the installation. They said that the Ring Pro is compatible with my chime, but when I hooked it up it made the door chime ring continuously. Therefore, they want to know why and that is the reason they are paying for HelloTech in Dallas to try the installation. The product was outstanding as far as the video and audio were concerned, but only the constant ringing was a problem.
I would recommend this to a friendBrand response from Ring
Posted .Hello,
Oh no, this doesn't sound right. I am so sorry about the constant ringing, this should not be happening. I see that you noted already being in contact with our Customer Support, however, I would like to connect with you so that I can personally further investigate these issues and ensure that we come to a resolution. Would you kindly contact me directly at Kaitlyn.rosenthal@ring.com?
Thank you and I look forward to turning your Ring experience around for you.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
- Cons mentioned:Response time
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not informed that I would need to purchase a ring chime,a new transformer for my bell and a new router. Hatd to call ring twice for support. The second tech was exceptionally knowledgeable who figured out what was wrong and got the system working properly.
No, I would not recommend this to a friend Awesome buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my purchase. Great buy.
I would recommend this to a friendPiece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The caller ID of door bells. Manage interruptions.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Hugh amount of problems with the ring door bell it is Complicated to install. Ran into all kinds of problems. Do Pay someone to come and install it. Love it now
I would recommend this to a friendBrand response from Ring
Posted .Hi Linda,
We're happy to hear you're now enjoying your Ring Video Doorbell Pro! It's a great security feature for your home, and is designed to provide you with continuous peace of mind through doorbell ding and motion alert notifications. The Ring Doorbell Pro is designed to be a simple DIY installation, but we do understand when assistance is needed when hardwiring a device as other factors can come into play. This is why we provide hardwiring graphs and helpful resources on our Help Center if you run into any concerns: https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup.
We would love to hear from you directly, and invite you to share your experience with other Ring users like yourself on our community forum: https://community.ring.com/. As always, we are happy to assist in any way we can, and help improve your Ring experience!
Best,
Caitlin with Ring
- Cons mentioned:Connectivity
The device failed after two weeks.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring stopped working after two weeks. Very disappointing. The device would not broadcast its SSID to connect to my home network. I researched this behavior and this seems to be a problem with Ring devices . Even after resetting the ring, and disconnecting then reconnecting device. Status failed. Wifi connect failed Ring support is not great total hours on the phone 2.5 hours. return the device for a new one. Let's see how long this lasts
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Kept going off line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it July 9,2020 and last day to return was July 24,2020 had the ring pro professional installed and from day one it kept going off line so I purchased a WiFi extender it last about 2 weeks then same problem started again. I called ring they said it was a bad ring doorbell they would send a replacement I should have it in 3 days it’s been 2 weeks still no replacement. Won’t be getting anymore ring products.
No, I would not recommend this to a friend