Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- SKU:
- 5095900
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
Ok Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product uses alot of power. The Ring Doorbell 1 & 2 i would recommend better.
No, I would not recommend this to a friendDifficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult too install because no previous wiring, because preferred hard wiring.
I would recommend this to a friendDidn’t use based on friend recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned and got the Arlo set ........... .........
No, I would not recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Needs to have continuous recording instead of snippets.
I would recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad didn't know how to hook up returned camera to store very disappointed
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Dlove,
I am so sorry to hear this. Will you please connect with me today at marynell@ring.com? I would like to lend a helping hand to ensure that you are pleased with your Ring Pro. I look forward to hearing from you soon and turning around your experience!
Best,
Mary Nell J., Neighbor Satisfaction Specialist
marynell@ring.com
Great when its work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great only when it works. This item is like a part time employee.
No, I would not recommend this to a friendRing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a year. Poor value I was hoping for a longer life
No, I would not recommend this to a friendNot the greatest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok bit it doesn’t ring inside the house.
I would recommend this to a friendFun to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a delay with notifications but other than that we love it.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would only work sometimes and had choppy video. Maybe it’s my internet.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Chris,
Oh no, I am sorry to hear this, however, I would be happy to take a further look into this for you. Ring Spotlight Cam is compatible with 802.11 b/g/n Wi-Fi networks operating at 2.4 GHz frequencies. Additionally, for best streaming performance, we recommend 2 Mbps upload and download speeds. Would you be so kind as to email me at Kaitlyn.rosenthal@ring.com so that I can work to improve your Ring experience?
I would appreciate your time.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
I have 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the quality may be 480p.. i have 400mps internet and we have the WiFi extender at our door to make this work. It has buffering issues and it’s reviews across the board say the same thing. Technology on this sucks but it’s kinda the best there is perhaps now that I’m aware of.
No, I would not recommend this to a friendIt is a great idea.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There have been some issues regarding signal strength which is still unresolved.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Nevadarick,
I'm sorry to hear about this, but would love to take a further look into this for you. What seems to be going on with your Pro? Would you please email me at jennifer.finefrock@ring.com at your earliest convenience? I would love to speak with you and get your Ring Pro up and running to its full potential. I look forward to hearing from you!
Thank you,
Jennifer F., Neighbor Satisfaction Specialist
Jennifer.finefrock@ring.com
Quality of camera during the day not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not so great and I always have connection issues.
I would recommend this to a friendI would not recommend this product to anyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I installed the Ring doorbell I discovered that the existing transformer was not the correct voltage. I then installed the correct transformer and a new indoor chime. I then reconnected the doorbell and every thing seemed to work fine. After a few days the indoor chimes stopped working when the doorbell was activated. The doorbell was hot to the touch so I disconnected it and replaced it with a standard doorbell. When the doorbell was working, I was disappointed in the time lapse that occured between the time of the event at the front door and the alert, video and live view. If every thing had worked as described I still would not recommend it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Charlsey,
I am sorry to hear about this less than excellent Ring experience. It is, however, imperative to me that we get your Ring device up and running consistently to your expectations. With that being said, I would to step in and make sure that this happens for you. Would you please email me at Kaitlyn.rosenthal@ring.com?
I would appreciate your time.
Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The basic idea behind the Ring video doorbell pro is that you can have video access to your doorbell while away from home. This product fails at its basic design. I have had nothing but problems with it since purchase and have even had a warranty exchange from Ring. Being away from home for long periods of time I thought I was buying piece of mind but instead purchased headache. If the doorbell goes offline for any of the many reasons then the only way to reset it is to be at home where the doorbell is. It is not possible to reset it remotely. Customer service is easy to contact and very friendly but not helpful at all in actually fixing the issues.
No, I would not recommend this to a friendBrake easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought first pair broke in two weeks have new pair seems to be working good
I would recommend this to a friendFactory Fault
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular product I bought has factory error.
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this door bell works during the day it does not work or record at night
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bigdaddy,
Oh no, I am so sorry to hear this, however, I would like to step in and help. If you would be so kind as to contact me directly at Kaitlyn.rosenthal@ring.com I would like to personally investigate why your Ring Pro is unable to record at night. I would like to get this resolved for you ASAP so if you would contact me at your earliest convenience I would appreciate it.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to replace existing doorbell . other than that no problem with install
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved what this does, but this is the second ring pro I had to return.
I would recommend this to a friend