Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- SKU:
- 5095900
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
Not Happy for the price I paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not Happy with what I have for the price I paid!
No, I would not recommend this to a friendRead all reviews before buying.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have read all reviews about the Ring. How did I miss the part about it staying in night mode if it's installed in an area where there's a cover or if the sun isn't shining directly on it throughout the day. I'm highly upset that I paid all this money to simply watch it in black & white.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
I am sorry to hear this. Try holding the black button on the right side under the cover for 20 seconds to reset the device first. Then try another event if you are still getting black and white image If you are still experiencing issues, please reach out to me at Kaitlyn.rosenthal@ring.com so that we can improve your Ring experience. I look forward to hearing from you!
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loose internet connection with 30ft distance from my modem.
I would recommend this to a friendNot happy I can't get it to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome....when working :( I can't get mine to connect to a 5GHZ modem...which i have. It only runs off a 2.4 GHZ. That should be clearly marked in the description online and on the box. I need to get a hold of the customer service dept and see if they can help. Not happy so far though :(
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
Ring Video Doorbell Pro is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz or 5 gHz frequencies. You can find more information on the Ring Pro requirements on our website using the following link http://bit.ly/2q4a6Vc. I would be more than happy to connect with you today to address these issues. Would you contact me at Kaitlyn.rosenthal@ring.com, please?
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Ring doorbell has short life span
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Doorbells are great when they are working, but they don't last long. Very short useful life. Luck if you get 2 years out of them before they have technical, physical issues. It must be outdoor humidity and temp related.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello BobC,
We strive to deliver quality devices that will serve you in the long run, as we understand that you will be relying on them for your home security. We completely understand the relevance of having your device up and running, as this ensures you can be informed of activity around your home anytime day or night.
The Ring Doorbell Pro has an IP rating of 55 and the optimal operating temperatures should be between -5° F to 120° F (-20.5°C to 48.5°C). This device is weather-resistant.
Our top priority at Ring is to ensure that you have a device you can rely on long term for your home security. Please visit our community forum at https://community.ring.com/, to resolve the technical and physical concerns you mentioned in your review.
Thank you,
Alexis with Ring
Huge delay in time to respond to doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get a notification that someone is at the door, but when I open the app I cannot respond to the person ringing the bell because the ring doorbell doesn't show anyone there. I really wish that I can return it, but I had it hardwired and cannot do that myself.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to load when there’s motion. It’s just ok
No, I would not recommend this to a friendNot as good as I thought it would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must have strong wifi outside your front door for it to work good.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really works it does help much more to have a pruduct like this one
No, I would not recommend this to a friendVideo delay is annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cool idea, but takes a long time for the video to load on our iPhones and refrigerator. So when we get a motion alert, by the time it uploads the video, there’s no point.
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Ring Doorbell Pro and Chime Pro for Christmas '17. It is easy enough to install but wouldn't stay connected to WIFI that was less than 15 feet away. NIGHT VISION shows only a black and white picture, At night it's ONLY Black with no distinguishable images and any white which is only the street light in neighbor's front yard or their porch lights, no recognizable images at any distance... ie from front door to street... with night vision. The unit also does not detect motions on a regular basis even in the day time and NEVER sees my husband's vehicle in night vision - EVER! I have bought another, less expensive camera to do night vision (in color and half a block down) and it DOES NOT DROP CONNECTION TO Wifi or miss any movement!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi EGarrett,
I am so sorry to hear about this poor Ring experience. Your Ring device should hold a stable connection to your home WIFI network. At this point, I would like to step in and investigate this for you further. Would you be so kind as to email me directly at Kaitlyn.rosenthal@ring.com?
I would like to get to work on improving your Ring experience today.
Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could have a better picture. Isn't consistent but is good to have.
I would recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Wired bell at correct voltage. Returned item.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BAMA,
Oh no, I am so sorry to hear this. This is not the Ring experience that we intended for you. Would you kindly email me at Kaitlyn.rosenthal@ring.com so that I can both follow up on your return as well as provide you with some additonal options?
I would appreciate your time.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Sometime it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it's says on the box to much for what is advertised
No, I would not recommend this to a friendToo slow to be effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only works if people are still and don't move. Otherwise the picture is pixelated and people unrecognizable. Even added a wifi booster and still have problems. Unhappy that I spent $200 and can't send it back. 15 days is not long enough to install and test out the product
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Netter,
I am so sorry to hear about your poor experience. Will you please reach out to me at marynell@ring.com, so I can help turn around your experience? I am confident that we can reach a resolution together! I look forward to hearing from you.
All the best,
Mary Nell J., Neighbor Satisfaction Specialist
Great Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not super easy to install, but works well once up and running
I would recommend this to a friendWifi need to be very strong otherwise very static
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear at the door when wifi is slow. Very staticy
I would recommend this to a friendRing doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great when it worked but it continually lost connection and we had to go through the process of taking off the doorbell to reset. Ring blamed our WiFi but we had the same problems after getting a WiFi booster and confirming a strong signal.
No, I would not recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not worth the money or the effort to install.
No, I would not recommend this to a friendToo many problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have experienced one problem after another since installing my ring pro. I have a stick up camera that I'm very pleased with but the doorbell pro has been a nightmare. I have had it for about 6 weeks and experienced many issues. It takes forever to get through to support also.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ranster, I'm sorry to hear about your poor experience with your Ring Pro but I'd like to connect with you today to address and resolve these issues and improve your Ring experience. Would you reach me at yul@ring.com today please? Thank you for your time in advance.