Customer Ratings & Reviews

This Ring Doorbell Pro is one of the best purchases I have made from Best Buy. It is everything that I anticipated and more. The video quality is excellent and set up was a breeze. It adds the home protection for my family that I was looking for.

The Ring Pro is super easy to install. All the tools and connectors are already in the box so you have everything you need. I could not find an actual number for them, so I had to use their Chat about a problem I thought I had. Although this was a little cumbersome when you are trying to use the phone for the Ring app, their support was super helpful and they even emailed twice to make sure everything was working properly. My parents don't have a computer, so I have the app set up on their iPad and it also gives me instant alerts so I can make sure they are safe. One thing to note: Best Buy advertises the Ring Pro as having the satin/nickel in stock and even in store, the sales people will tell you that you have to order other colors online. They really should read the box. The Ring Pro comes with 4 different faceplate colors.

I really am satisfied with the purchase of my Ring Pro video-enhanced doorbell. I feel secure when packages arrive and I am not there to receive them. The two way talking is useful when pesky solicitors come to my door; they aren’t able to tell if you’re inside talking to them or on the go. The motion zones that are customizable are actually very accurate once you play around with them; I had some annoying issues with constant motion from cars driving by that was fixed once I did some troubleshooting. I would recommend getting a professional to install this if you do not have a standard doorbell with mechanical chimes due to the electrical part being a little tricky if you do not have sufficient power off of your existing doorbell.

I did a lot of research on video doorbells before buying this. It performs very well. Installation was fairly easy, I had it up and running within 45 minutes. There are two issues I have. One is that it drops off my network every few weeks, but that may be a network setup issue. The other is that there are frequent false motion alerts when in night mode, which has been pointed out before. Kind of annoying to get notifications that there's someone at the door when there is no one there. Otherwise it's a great product.

Do yourself a favor and get the HD model. The video is extremely clear.

Camera and motion detection are excellent. We love it! Super easy to install and set up—we had it up and running really fast. App is user friendly and easy to use and their customer service is great!

I am very happy with my purchase. It was easy to install. Everything you need is provided. The video quality is great. It suits my needs. It's everything I wanted and more. I will purchase more Ring products in the future.

Easy to install, range and video quality is excellent even at night. Only negative was getting it to communicate with phones and iPad but after some persistence did get it to work very well.

I was happy with this. Works like a charm. Definitely worth the price.

Love this. Definitely recommend this for a secure and at ease feeling.

I love being able to see who is at my door without opening it, especially at nighttime or when I am upstairs. I also love being able to know what is going on at my home even when I am not there. This is quite easily installed by a non-professional.

The camera is great! Resolution is good and the night vision works just fine. I set up the parameters and it lets me know when anyone crosses them. The only issue I see is that it gets addicting. I check each time my phone notifies me of activity.

Very easy for anyone to operate. to operate. The images are good quality. I covers a wide range of area with good images. Night vision is excellent. Easy to install if you wish to do on your own.

Purchased this doorbell camera to replace my Ring video doorbell 1. Definitely can tell the difference in performance, video quality and features. Will catch motion approaching from .25 mile away

I HATE dealing with stuff like this and was annoyed when my wife bought it. About 5 minutes later, it was working, and I looked like a fool for complaining.. VERY easy to use, and set up is simple...even for computer challenged folks like me.

It would be nice if this gave better vertical coverage to view packages left on ground by the doorway, but all in all this is a good product for basic camera needs at a front entrance. Latency not bad (about 6-7 seconds) but could be faster for live answering.

Installation was relatively easier than other competitors. The image quality is good. I wish if it shows the alert not as a text but as a video straightaway.

Easy to install and set up. Picture quality is good as well as audio.

It has been amazing. Easy to use and works great. Highly recommended.

Love it for what it is. I expected a little better video for 1080p. Fast start of recording and not triggered by little movements of plants. Their replacement plan for stolen items is awesome. I would like to see a picture of what caused the motion instead of a link to the video. Arlo shows a picture, so I know it can be done.