Customer Ratings & Reviews

I bought two: one for primary home and another for vacation home. Video quality is very good and works well enough for our purposes. My only complaint is that we get inconsistent alerts on both. For example, I'll get alerts when Fed Ex or mail truck drives by or squirrel on porch, but when we enter our yard from the side it only activates when we get much closer to the Ring device. There is also a bit of a delay in getting alert feeds. I have great internet connection on both. We also like the Neighbors function that allows other Ring users in our area to share videos or alerts on suspicious activity.

The Ring Doorbell Pro is a nice unit. Easy to install in under 20 minutes. Comes with switch plate, 3 covers, 2 wedges and hardware. The instructions are easy to follow. However, the online setup process had to be repeated several times before it recognized the doorbell and WiFi connection. The doorbell only comes with 30 days of free storage before you are forced to buy a monthly plan ranging from $3.99 to $10.99 a month for video storage. The notifications could be quicker, because by the time you open the app, the motion is already gone and you have to go and watch the playback.

It is rare not to see a Ring doorbell in our neighborhood. They are great the picture is great, easy to install, and easy to monitor. customer service is great.

Excellent video doorbell. This is our third one we have purchased and have loved each one. Easy to install and video quality is great.

Has very good picture quality and great night vision. The app is ok, but could be better. Would also be nice to have continuous recording like the Nest Hello.

After reading many negative reviews about this product, I was hesitant about buying the bell. I went to YouTube and watched many videos relating to the door bell installation and latest reviews. After thoughtful consideration, I decided to buy the product, thinking to return it at a later date based on my experience. Well, I can certainly say that it was easy to setup and it works as intended. After several weeks of operation, I am pleased with my purchase, and I am looking forward to buy the flood light in the near future. My advise to those that are serious about purchasing the door bell is to do their homework, and familiarize with the product specs to significantly increase your satisfaction with the purchase.

Works exactly as advertised. The motion sensor is very sensitive and picks up to approximately 50 feet from my front door. It is actually picks up motion better than the Arlo Pro 2 in my experience as I have both. Daytime video is crisp. Nighttime video isn't as crisp but it is decent. I highly recommend this product. You will not be disappointed. Just make sure your current doorbell system is compatible with this version of the Ring or you will need to upgrade your current system. Also the $3 dollar a month service for your video library is very cheap and worth it. You can also check out what is going on in your local neighborhood with the Ring app. Can't say enough good things about it. Get it!

Bought and worked for one day. Ring sent me a replacement within days. Now it works but sometimes is slow to load the images when a motion is detected or if someone rings the doorbell. Not sure if it could be because my husband and I have the App and are trying to view at the same time.

Bought the ring and took it home to install. The instructions were easy to follow and didn't take long to install. Downloaded the app and tried it out. It worked great. The only problem I had was the sound was a little choppy and cut out now and then. Other than that I'm happy with it.

I was looking for a camera capable of audio and this one worked perfectly. It's easy to use and the fact I could hard wire it to my existing door bell wires makes it ideal. Easy to set up and easier to use.

Camera works extremely well, high resolution, easy to install and seemingly quite durable. Just ability is quite good as well and energy conservation is not an issue as it is hard wired

I have had zero issues with this doorbell since I installed it. I like that they have the ring neighborhood Network it shows you suspicious activity within the proximity of your home. Great feature on the app. Image quality is great. Sometimes, the audio quality on the two-way talk is a bit choppy and staticy. I have checked my Wi-Fi strength several times and it's actually Way Beyond what they recommended at the location of the doorbell. I just think it may possibly be the doorbell itself. However, seems like the last few times I've actually used it it's been a little better.

We purchased the Ring Doorbell using a gift card we received from our appliance purchase. We had been considering buying one and the gift card enabled us to move forward with the purchase. Thankfully our door bell was already installed facing forward towards the street/driveway so there was no relocation necessary when we installed the Ring. The camera is super clear and has a wide view which allows us to see plenty of area. I love that the app rings when someone rings the doorbell. This way if I'm out in my backyard, I won't miss the notification because I still have my phone on me. Prior to the Ring, I missed several deliveries from not hearing the bell in the backyard. Definitely recommend this product.

Pros: - Fairly quick connection - Good people detection - Good image quality; though it isn't good enough for security (ie. you won't get good identifying images of porch thieves or their license plates). - Great integration with Alexa products Cons: - With night mode, the white ring light hinders the image. - Ring promised Homekit integration FOREVER ago. It is still not here. Not that HomeKit secure video is out, I will be looking for another doorbell (Netatmo is being released soon) to replace it. - No package detection

Installation is easy, product works as described - had orginially purchased it to keep an eye on packages but is awesome being able to answer visits even while away (because I can pretend to be home!)

We actually had a gentleman that was out on parole who was in violation ring our doorbell when we were on vacation. It was about 930 in the evening. We were able to screenshot the video of his face and send it over to a police friend of ours who identified him and had patrol sent to our house. We were communicating with the officers through the doorbell!! They caught him roaming around our neighborhood going door to door to do who knows what. Had we not had the Ring, there is no telling how much longer this guy would’ve been out on the streets. It is probably one of my favorite things I have ever bought. There is certainly a security factor to it and I highly recommend it.

I had this doorbell completely installed in about 30 minutes. Very easy to set up and stays connected to my wifi - my router is about 50 feet away. Some things to note: 1. It did auto update for about 20 minutes after initial setup and the video features were not available during that period. Just wait until the ring is no longer flashing white. 2. At one point I had logged in to my iphone and iPad using the same account login. The bell acted very weird at this time. It would only perform a half ring and seemed to not want to alert on either device. I would recommend having a separate account for every mobile device. You have one master and can add guest accounts that can do everything except change camera settings.

We love our ring. Works great. Easy to use. Able to set to people or cars. Clear image! Ring is not annoying. Buying the ring camera next, for the back door!

Set up was very easy. All tools necessary was included. Now we are able to view who is at the door and can speak directly with them. Live and video quality are excellent.

We like our doorbell a lot! It was a hassle to install, mainly because it won't work with low voltage wiring. My first piece was dud (I wrongly assumed it was wiring), but after exchanging the device the new PRO unit is working properly. Just remember you need close to 24v wiring from your doorbell. Ring support is good and responsive. I like the fact it alerts motion activity too! You can set motion zones to customize your alerts. You get 30days monitoring for free (save/access video), after 30 days you have to upgrade to the Protect Plan, I just did that... It's cheap $30/year. Go for it, you'll not be disappointed.