Customer Ratings & Reviews

I originally bought the doorbell 2. But didn’t really like it to much so I exchanged it for the pro. I love this one. Great camera Easy to set up and connects to 5g.

I am happy with my ring doorbell. It's very helpful to be able to answer the door from wherever. It is very easy to install and the instructions and video are very very helpful for the regular/non-handy person. With that being said, there is room for improvement. My biggest complain is the lag in having the video available for review. If the mailman leaves a package, rings the doorbell and leaves, by the time I answer the doorbell on my phone he already left, but if I want to see who rang, it takes a little while for the video to be available for review. It can be frustrating. I have nest inside my home and I can review the video immediately.

First time having a camera/doorbell system and I think I made a great choice. I chose the Pro over the non-pro edition because of its ease of use. The non-pro requires disabling the unit in order to charge it. The pro is hard-wired so no requirement to recharge. I like the fact that I can set the motion zones. I live in a brand new community where houses are still under construction, so its great that I can disregard workers or moving vehicles that are in the camera's view. I set the motion zones to right in front of my door and on my grass, outside of the house going up right next to mine. I get the alerts, voice communication when someone rings the doorbell, and two-way talk capability. Great Product!

This device is stylish and easy to setup. It is cool when you see someone drops the package at your door so that it reminds you to go home early to pick them up without leaving at the door too long. But it is not cool if it takes around a minute or more to view who is outside when the bell rings. Fortunately, I did not need to contact support with this device. Overall usage is good but a bit expensive when you can't instantly view the door when it rings.

Takes about 15 minutes to replace existing doorbell. Download app and connects in seconds. Everything is customizable. Audio is clear as a bell and videos are crystal clear.

Poor video quality. Works about 8 out of 10 tries in live view. Setup is a nightmare. Many communication issues. Tech support was very helpful. I returned two units before I got the third to work. I also replaced my original router. Although not perfect it gets the job done.

Installation IF you have a wired doorbell already is easy - not so much, if you have to replace your wireless doorbell with a wired one. The instructions are horrible. As for the performance of the doorbell - it's nice to be able to adjust the exact area you want to monitor with the motion detector; the video is excellent (when it works). I've had more trouble than it's worth trying to watch the video on my Samsung S7 when not home, and 100Mbps wireless internet connection. It connects about 40% of the time. NOT impressed.

Good quality picture and range of view. Easy install and sync with app. I have 2 other ring cameras and they all are great.

I installed it myself, saving the $500 my security company was going to charge. It was easy to install. It works great, easy to customize and provides a clear picture of my front door.

The setup was very easy, use the app on your smart phone not the instructions in the box. Great picture, easy to use. Helps us monitor our house while away.

Replaced the original Ring with the Ring Pro. Much smaller than the original and I was able to locate this on my door frame.The original Ring gave me too many false alerts. This one has the zones that cut down on false alerts by 90%. Very impressed with the video quality and how quick the live view is. I also really like the 5GHz that the Pro has. My wifi router is centrally located so the 5GHz signal at the front door is really good. My only con is my mechanical doorbell chime doesn't ring with the same sound. It only does the "ding" and not the "ding-dong". I'll be contacting Ring about this. Overall, I'm very pleased with this purchase and I highly recommend thie Ring Pro doorbell.

As the saying goes, security begins from the front door. This device is a must have for all home owners. I have had this device for a while now and I must confess. I love every single moment. I installed the device myself and it was super easy easy. connection to my home wifi was seamless and the mobile application is extremely awesome. I was able to setup the mobile application on my phone and that of my wife, now, it is easy to check who is at the front door without getting up from the couch. Also, the ability to be able to talk to visitors from anywhere in the world makes it a must have. I highly recommend this device without any reservation.

Easy to set up, easy to use, great picture quality, very few false alerts. Only thing is - you definitely need a minimum of 24V 20VA transformer for this to work properly.

Pro: Pictures are clear and get a quick notification on any movements It's really to install. Con: Hard to see at night time if it's 20 yards away Overall: Recommended to everyone

I've built out a decent home automation system. One of the few things I was missing was more pro-active presence sensors at points of entry and sensitive spots around my home. After reading review upon review upon review, I decided to take the plunge and opt for the Ring Pro Doorbell. There are a few reasons for my choice: 1. Compatible for use with nearly every platform: iPhone, Android, Windows 10 PC and Mobile*(!!) 2. It is hardwired. Though I am confident a nice set of batteries will deliver the experience of some other units, you can't beat hardwired for reliability in most things. 3. Expandable system. Though I have cameras from other vendors, I don't like how they work after living with them for a while. Ring provides a host of solutions that all work together and that are managed by the same app. I may not be able to interact with Ring directly with my home automation system**, but that is actually something I can live with given the flexibility and functionality this portfolio offers. 4. Cloud hosted recordings. The device takes "short" video clips and stores them in the cloud. This means that as alerts are triggered you can see what is approaching/moving as the movement occurs (usually instantly, occasionally with slight few second delay) or well after it occurs. You can also easily share a clip with others. Great for sending to neighbors (nextdoor.com, for ex) or local law enforcement should something happen. 5. Acclaimed ease-of-use and support. After my purchase, I did encounter an issue***, but it quickly became a non-issue due to the fact that support was fast and awesome. You can't beat great customer service. 6. Peace of mind. I have mine presently configured to notify me when a particular zone is triggered. I know when people (or animals) approach before they even get close enough to my home (or press the doorbell). If there is movement at night, I just open the app and see. Usually it's a neighborhood stray, but it's nice knowing I have visibility to what is going on immediately surrounding my home. * I use a Windows 10 PC and my family uses Windows 10 Mobile phones. The UWP app is both fast and flawless. Great work! ** I use SmartThings Home Automation system. It is remarkably extensible and provides an enormous amount of flexibility at the cost of setup effort. Getting products not explicitly designed to work with this platform can usually be done, but not without some effort. Thankfully, the community is SMART and they are awesome at coming up with ingenious ways to make things work and do things. Ring, for instance, doesn't directly integrate, but we are able to use IFTTT to tie them together in useful ways. *** I was mistaken when I thought my existing home doorbell was hard-wired. It wasn't and the thing in place was just wireless. The house was wired at some point. I saw the transformer, wires, and even former mount, but the wires were call clipped and the transformer was old (providing 10V). So, I installed a new transformer from Home Depot (16V) and bought some new doorbell wire and ran a new connection to the front of my home. Before connecting things up, I wanted to confirm with support a wiring configuration. Two different documents seemed to say different things and, though they were for different models, I just wanted to be sure. Well, they set me straight and confirmed that both documents apply only to their specific models. They did say that in my config (no existing active hardwired doorbell), that I'd need a special part instead of the stuff that came with the unit. They sent me that part (which is just a F1AL250V fuse enclosure) AND a free Ring Chime. The Chime was provided because I didn't have an existing active doorbell. It provides a doorbell function (in addition to the mobile device and app notification). I'm glad I called and it really was nice that they helped me out so quickly. Final note. It is a well worth it buy. I love it. It is my favorite device in my entire setup. I know when people come and go. I am not paranoid, but stuff happens.

Very easy to install...connected easily to our WiFi and doorbell...my neighbor across the street had a car break in and my Ring doorbell picked up the movement and recorded it...

This is a great doorbell has a video infrared speaker microphone and Wi-Fi built-in along with the ability to manage multiple user accounts. The downside of this doorbell is that the tiny speaker on the bottom of it is hard to hear and often is not loud enough to have a conversation without a lot of work by both parties. For the premium price, Ring should have a better speaker option. I have purchased two Ring Doorbell Pro and two additional Chime speakers not appropriate for outdoor use (chime) but great for indoor use. The Pro does a better job by far than the original, has color options but DOES require 16v ac power. It is much recommended over the original mostly due to better video quality.

Have several friends who have this doorbell. The set up instructions were good and the only real trouble was where my doorbell ringer was placed in my house and which fuse the doorbell was located on. Your best bet is to wire directly to existing doorbell power supply to use all the features. You also will probably need to get a mount for the actual doorbell as you want to direct the camera to the entry way for best motion capturing. We installed it xmas and went on vacation and while driving had someone come to the door. Was able to communicate with the neighbor in real time. If you have had package theives or just want to be able to see whos at the door while your at work or play this does the trick.

I am very pleased with this purchase. Since it takes me a while to get downstairs and answer the doorbell, i got this doorbell because it allows me to talk to the person at the door and tell them to wait a moment. I also like that it has a camera which allows me to see who has been in my front courtyard area (motion sensor) whether they ring the doorbell or not. This doorbell provides both convenience and security. I did have to purchase a WiFi extender so I could hear the doorbell chime in addition to hearing my cellphone ring when someone rings the bell. Also, I am not mechanically inclined, but was able to install the doorbell very easily using the app and the written instruction that came with the device.

Awesome camera for the money! It gives you a peace of mind knowing you get A alart every time some one is on your property. Great camera easy setup which you can do your self.