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Customer Ratings & Reviews

Model:
8VR1P6-0EN0/88LP000CH000
SKU:
5095900
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Customer reviews

Rating 4.4 out of 5 stars with 7230 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,230 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ring doorbell. Was easily installled and set up in under 15 minutes. Great video quality. Wish I would have bought it long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily see outside and quality is good at night! Also easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install and does not take much time to install. Makes pretty fast and good video and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and excellent to use if there were more out there it be less homes broken into

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Bought the Nest but ended up installing Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Ring with my fridge. I bought the Nest on black Friday but after finding out it was not compatible with my fridge I installed the Ring. Glad I did, love how it pops up on my Samsung fridge. Also pleasantly surprised to see that the Ring came with different color housings. I did not know that. Picked the brown to blend in with my brick. Thought it only came with that silver finish. Ring works just as it should. No lag but guess that depends on what internet speeds you have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Picture quality is great. Highly recommended for a doorbell camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to keep porch pirates away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ring doorbell. One for my home, dads and a gift for a daughter. Loved that when people were working on my roof they just rang the doorbell and I could talk to them they thought i was home. also when receiving packages the ups driver hits the doorbell and i know to come get my package. No leaving on the step to have someone steal it. There is also reports from other neighbors of whats happening in the neighborhood and what or who to watch out for. Super easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all products Ring. Amazing pictures and video. Easy to install. Sound is also great.

    I would recommend this to a friend
  • Cons mentioned:
    Transformer

    Rated 3 out of 5 stars

    Frustration at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for the first hour or so until the frustration began. I started seeing the live video failing to load and alerts not happening. I spent an hour on the phone with tech support who seemed like she was simply reading from a script and had little knowledge of the product. I was told my router may be too far away and that I should purchase a repeater even though the ring pro showed good signal strength during setup. So I drove back to Best Buy and purchased a Netgear repeater. I installed it and had the same problems return. Another hour with tech support and no solution. The tech support agent said she would research it and call me right back. I didn't receieve a callback. I emailed the CEO with my experience and started scouring the internet for reviews that may have a clue on what to do. I came across one review that talked about upgrading the door bell transformer to a 24VAC one. So that night I installed a 24VAC transformer and began seeing a vast improvement. I then re-wired my door bell circuit from using just two 24 gauge wires from a CAT 5 cable to using 6 of those wires which gave me the equivelant of 18 gauge wiring. I have not had a problem since. The CEO did respond as well as a lead engineer and tech support consumer advocate. The takeaway from my issue seems to have been a lack of power from a 16VAC transformer and small gauge wire with too much voltage drop. I'm happy with how the Pro functions now.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Brian,

      I'm so sorry to hear about your recent Ring experience! I'd like to investigate your past CS tickets to learn more about the issues you encountered and make sure this doesn't happen again. Would you reach me at [email protected] today please, so I can improve your Ring experience? I appreciate your time and look forward to hearing from you, Brian.

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      [email protected] Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera & Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing to replace our door bell and it made sense if we were replacing to replace with a video door bell so did my research and came to the conclusion to buy this video door bell and Best Buy had the best deal. Got it home and had it installed within the hour and connected to our phones to start reviewing the video. There is some adjustment with notifications so that it doesn't wake you up in the middle of the night but overall this is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Ring Doorbell Pro about 3 weeks ago and we love it the video image is very clear and it's easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It does what it's supposed to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased to have this item. Installation was more involved than first anticipated because a new transformer was needed. Old transformer did not have enough voltage. Less than 16 VAC - 24 VAC could burn out the doorbell circuitry. My only complaint is that motion notifications are somewhat delayed. Notifications do not occur as the motion is occurring. Live feed can quickly drain a one year old iPhone 8.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent security camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring camera was very easy to install. The app is easy to configure and I could operate it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little challenging to install. They don't tell you that it may take over 30 minutes to turn on after connecting it to power. You may think the device is faulty, but it's not. Otherwise, we"re very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Pretty good doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big view, good quality however sometimes there is a delay when you pick up...otherwise it is great.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great view from doorbell cam, just had to but a new doorbell transformer, original one was too old to support Ring!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great video. Easy to install. Great app to go with it, even stores video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good during day but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the day the camera is great and clear.. night vision could be much better. make sure you have a enough power going to your doorbell as this likes the higher voltage to work correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent security device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they do work and help you keep an eye on what's going on around your house. Even with great WIFI coverage, this can be a little bit of a pain in the butt to get connected and running. Even then, sometimes we have a hard time seeing what's going on when we get alerts, but it is mostly because of low cell signal. When we have good cell signal, it works pretty much most of the time and the video comes right up. Great addition to any security system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought this after having a problem in our neighborhood. We love everything about it. It works just like the ads tell you.

    I would recommend this to a friend