Customer Ratings & Reviews
- Model:
- 8VR1P6-0EN0/88LP000CH000
- |
- SKU:
- 5095900
Customer reviews
Rating 4.4 out of 5 stars with 7230 reviews
(7,230 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Motion sensing and responsiveness need improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion sensing picks up considerable noise and false positives, despite my careful motion zone setting. Real time responsiveness is also hit or miss for bell rings.
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Rated 4 out of 5 stars
RingPro is a great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was easy to install. The camera is very clear. It's easy to set the alert window.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Good video quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the security that this gives me! I think the video quality is good and through some trial and error I finally have it set up the way I like it and what works best for my house! After my sister used hers to catch a thief I knew I needed one! I like that this one is hardwired in so no need remember to charge it!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Good, but slow and needs more recording options
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've all heard of Ring, and this is one of their great products. If you want a video doorbell, then that is what this is. I say it is average because the time between pressing the doorbell button and the app getting the notification is slow. This could leave your guest waiting quite a while for you to answer the call on your phone. By the time it gets connected I have watched many delivery drivers walking away because it took too long. The other downside is that if you want to do any recording at all, you have to pay a subscription. It would be nice if there were a Micro SD slot for local recording, or ONVIF recording to attach to your NVR, or some built in storage for a limited amount of recording space allowing you the option to subscribe if you want more of an archive. The camera quality is great, the audio is good, it just needs to perform faster and have other recording options available.
I would recommend this to a friendBrand response from Ring
Posted .Hello KevinHeffner,
Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and you are able to answer your motion alerts.
Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
We also understand that you are interested in a local storage option for your home security device, and invite you to share your suggestion for this feature directly with our product team here: https://community.ring.com/c/products/feature-request-board/24.
A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://ring.com/protect-plans?undefined.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.
Thank you, Jamila, with Ring.
- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to install the ring without too much difficulty. It takes great pictures.
I would recommend this to a friend Rated 5 out of 5 stars
Increased security and transparency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It has changed our peace of mind. Easy to set up had to modify our frame a little bit to remove the angles of the frame on the install spot, but once in it’s a breeze!
I would recommend this to a friend- Pros mentioned:Ease of use, Security
Rated 4 out of 5 stars
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy setup and install, good security.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Awesome Security Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Pro has a great quality picture and functionality. Easy to install and works great
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Ring Doorbell Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far, picture is nice and clear, works well even picks up street movement. Two things I wish they would improve on, first it is hard to hear the person who owns the ring when speaking to the person at the door. The other thing is they want to charge you a monthly fee, in able to see the history of your events, should be free as much as this cost!
I would recommend this to a friend - Pros mentioned:Motion detectionCons mentioned:Connectivity
Rated 2 out of 5 stars
Expected Better Reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with intent of using it to review people coming to the door without continually running to the door and finding a sales man standing there. I'm frustrated with the door bell continually loosing connectivity with the home internet. I'm continually having to reset the system in order to reconnect to the internet. This requires you to go outside remove the security screw, remove the cover, press the reset button, confirm that it now has a connection and then close it up. Since it's winter this is not something I want to keep doing outside! The funny thing is that I can get all of the stored video anytime there is motion in front of the camera even when the door bell tells me it is not connected to the internet. Based on internet searches this is a recurring problem with many of the systems. When the door bell is working it works really well. I've not decided if it's worth the money.
I would recommend this to a friendBrand response from Ring
Posted .Hi WalkingGirl,
I am sorry to hear about this inconvenient Ring experience. Your Ring device should hold a stable connection to your WIFI network. What WIFI network are you currently using? Would you kindly email me at [email protected] so that I can work to improve your Ring experience?
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
- Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Awesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell works better than I expected. The video is crystal clear and the installation was easy!!
I would recommend this to a friend Rated 4 out of 5 stars
works great when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to install Ring myself. It doesn't always work because of a low voltage problem, maybe because I added to the bell wire in order to relocate the doorbell.
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Great front door security device!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the RING Doorbell just over a month ago and it's great. I'm able to keep tabs on who's approaching my front door while I'm home and away as well as communicate with same. I can see when my landscapers are mowing my lawn. I'm glad I bought the Ring PLUS. It's smaller than the battery version and was very easy to install. There is a slight delay but it's minimal. Will purchase their other camera products.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 4 out of 5 stars
Exactly what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fairly easy to set up. Good quality camera and quick notifications.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
The camera works! The justice system?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A neighbor has a dog that killed a neighbor’s cat. The dog came to my door over 39 times on video. The ring camera captured the dog’s owner trespassing and admitting to the death of the cat. I sent the videos to the mayor and police. The dog is still running loose randomly, but Animal Control gave two citations based on the video and audio,
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Skeptical at first, but so worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great product. This is the wires power version. Very easy set up especially for newer homes. Comes with everything you need even wire extenders to connect to a short door bell wire. It has 2 way communication and live recording. The only down side is that you may need an extender if your router is far away from it like mine is. Other than that I will be investing in the security lights next.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my video doorbell pro, easy to install my 14 years old son setup. I used the Motion Zones to limit the area of detected motion. I set the Motion Sensitivity to People Only. But, I still get some non-people motion sensed. The video quality is excellent at day and night. the only I don't like is that you have to pay a monthly subscription to see the video.
I would recommend this to a friend - Pros mentioned:Motion detection, Video quality
Rated 5 out of 5 stars
Great product love camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This provides excellent security. Picture is clear and precise and alert you to motion as well as sound
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Great Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell was easy to install and setup. The picture on the camera is awesome, 1080P
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
I Always Know Who There
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring doorbell is easy to use and brings a great sense of security!
I would recommend this to a friend














