Customer Ratings & Reviews

great sound and picture quality and easy access to video footage.

This is the first time we have this product and it’s so cool. You can see everyone that comes to your front door and can even communicate with the person even you’re not at home.

Initially I purchased a Nest doorbell which I was very happy with. In truth better quality picture than the Ring. Problem was I could not get the Nest to talk with the Google Home I purchased. After hours on the phone with Nest and Google representatives and being promised that a more senior product specialist would call me I gave up and got a Ring doorbell and an Alexa show which works very well!

Happy with purchased! Easy to install and easy to use.

Very easy to install, everything you need is included. Works great. Would recommend.

I ordered two of the Ring Pro Doorbells from Bestbuy when they were first available. The first Doorbell that I installed worked and the second would not go into connect mode. I talked to their customer service and they sent a replacement unit. The replacement unit would no go into connect mode. They sent a third unit and it would connect and function. Please note that you will need a chime with transformer for each unit. Fortunately, I had two chimes (one for each side of the house) I just had to add a transformer to the second chime. The key to the best performance of this product is your wifi upload speed. I had AT&T, and in the rural area in which I live, I could only get 1 Mbps upload rate and that is not good enough for these unit to connect the video. This is why I believe people say that they only had video of the person walking away. I changed to a cable internet provider and purchased the plan which 10 Mbps upload rate and the Doorbell performs like a charm. My modem is approx. twenty feet from my front door and I had an access point approx. twenty feet from my back door. So, that worked out as well. The only problem that I am having is the motion detection is very sensitive and is triggered all the time with no one there. I talked to customer service and they said that they are working to make it less sensitive. This unit does not have the frequency of of motion choices as does the original Ring. Until they change it or I understand how to set it up, I have turned this feature off.

If you want an extra layer of security, this device is for you. It's easy to install and works great.

This Ring video doorbell works very well. Being able see who is at the door before you get there is great. Our only issue is that with the security on the cell phones these days, getting into our phone in time to greet someone through the Ring app without going to the door is next to impossible, but that's not the fault of the product or the app.

Great product. Excellent product to use. I recommend anyone to purchase this product. The features are great and installation is easy. The customer service is great as well. When I installed this this product, my neighbors saw how excellent it was working and the added benefits it can bring to the house. My neighbors immediately purchased this product.

We love this! We purchased after someone vandalized our car and the police wanted to know if we had any cameras...we did not! I ran out and purchased the ring and now have peace of mind. It is also great at letting us know when the teenager gets in late, Ha! We are now looking at getting the spotlight for more coverage. If you do not have outside cameras, Run and get the Ring! You will be glad you did.

Very easy to use and great peace of mind and sense of security. Picture is great and works as advertised

Very clear picture and very easy to use Set up was really easy

The quality of the video is good enough to identify someone that comes to the door. Unfortunately, they need to get pretty close to really make out any defining facial features. Being able to set zones was key to preventing too many false alarms but I’ve found that the light from headlights shining on your yard will Trigger an alert if the yard is in the set zone.

So as a gift to my Grandma and to give her a piece of mind, I bought this product because she wanted cameras around the house. A day later, she passed away and I was heartbroken. I wanted to return them. But instead, I installed the doorbell one first. I instantly love it. It gave me a piece of mind in our home while I’m at work or away. I also gave one to a friend too. Grandma always knew best and I’m glad I kept them.

The Ring doorbell was easy to install and has been a great addition to our home for safety and convenience. The detection parameters are quite adjustable and advanced features are added all the time. I am planning to add to our Ring products additional cameras and controllers as the year advances. I highly recommend this product!

Easy to install, great camera and easy acess from anywhere via net.

Installation was fairly easy. Instructions were not hard to follow. Software installation and set up were completed without a lot of problems. Connected to Amazon Echo Show and now front door video easy to display and audio communication works well. Motion sensor requires some adjusting. Too sensitive to begin with. Would recommend to others.

Easy to install, operate and monitor. Maybe it’s too sensitive.

We actually bought this before we closed on our new home because BB was running a deal on it. Installation was easy, it comes with multiple flaceplates to match the exterior of your home, and simply connects to WiFi. Both my wife and I have the app on our phones and use it daily to direct delivery drivers & shoo off unwanted guests. Will not be our last Ring purchase.

Really easy to setup. Good camera. Don't need subscription to use.