Customer Ratings & Reviews

I am pleased with my Ring Pro doorbell, it has good video quality, great motion configurations, and nice notifications. It's mostly reliable, you need really good wifi, which I didn't start out with, else you get delayed alerts. The neighborhood watch option is a nice touch. I don't like that I have to pay for cloud service for the recordings, other doorbells have it free, but it's still only 3 bucks /mo. It was an easy installation and tied into my existing manual doorbell inside. It ties into my other smart devices, like my Amazon Echo Show to ask Alexa who's at the front door Instead of just using the Ring App. It also integrated nicely with my Wink Hub so I can automatically turn on the doorway light when my doorbell rings. Happy with my purchase.

Oh yea, they are expensive. Went on sale for Black Friday so we finally got one and love it. Extremely easy to install, the hardest part is drilling the new holes to attach it. The wiring was extremely simple and adding to the network even easier. Setting up motion zones worked well. Get alerts when a package is delivered, can see who's at the door, etc. I highly recommend.

We wanted to add security cameras to our home without have to run the bnc cable all over the house and terminate at a server, so Ring has been a great alternative for us. We started with the Ring Pro but couldn't get it to connect, so we swapped it out and all has been well since. Video is very clear and the 2-way audio is easy to understand on both ends. We have had some streaming issues which aren't the fault of our network (1GB fiber service, Asus AC1900 & Ubiquiti AC PRO AP). For whatever reason, I can speed test no less than 700/700 at the Ring Doorbell location on my iPhone, but the camera is only seeing 10/70. We have a Chime Pro on the way to see if that corrects the low speed issue, but who knows. Either way, we are very pleased overall with the Ring family of security products (Also have 2 Floodlight Cams) and their video subscription pricing blows NEST out of the water, it's soooo much cheaper. I think it's $30/camera/year up to 3 cameras. After 3 cameras, it's a flat $100 for the service. I couldn't recommend this enough to friends looking for an easy and efficient way to video/voice monitor their front porch/door areas of their homes.

I really love the ring pro. I have the motion set to detect anyone from my mailbox to my front door. The picture is very clear during the day and pretty decent at night. I know when packages arrive, which is especially important around Christmas. I also figured out that you can zoom in as well on live view. The product is a lot better than i thought it would be.

I have had my Ring for almost 2 months and I am a very satisfied customer. The video quality is very good and it was an EXTREAMLY easy install. I love being able to zoom in on video, watching live, getting alerts to Motion. It's all very cool. My wife even loves it which let me know it's a good product. She uses the app with ease and loves being able to check the house outside whenever she pleases. My only negative is on a few occasions when being notified about the doorbell ringing and trying to go straight to live video, the screen will be black. You have to close and open again for video to display. This can cause too much of a delay if you need to see and speak to someone at the door. Other then that great app and product.

Been a fan of the Security doorbells since they came out, but waited so long to buy one because i wanted to see them get better and more compact. Finally the Ring Pro is smaller and has great video quality. The viewing angle is great and it has better night vision than the nest in my opinion. Install is a breeze and i had it installed in literally 5 minutes. Instructions and App are very intuitive would give the app a 9 out of 10 because there were some things that were a little misleading but they were quick to figure out. All in all, if you are contemplating getting a security doorbell i could recommend the ring 2 as a very worth while purchase. The 449 version is the flush mount box mount, if you were wondering.

Setup was a breeze and although I did not have the best connection (hard wired installation). I contacted Ring customer service and they were able to provide ship me a kit that bolstered power and put video output where it needed to be. In addition, because the kit disabled my mechanical doorbell, they also shipped me a Ring chime (doorbell) free of charge. The Ring video doorbell never fails to alert me of motion (user adjustable) near my front door. I am able to see whoever the person might be and also allows me to communicate with them wherever I happen to be. Pretty cool. I price matched with Amazon and saved a few bucks making the purchase that much more rewarding. Try it out. If you do not like it be sure to return within the return window.

Really good camera, the doorbell indicating light is great at night. Also the features of this camera is impressive, you can set your personal motion detection zones. Easy to use software. $3 a month for subscription

Clear pic. App easy to work. Love the motion sensor feature

The installation, WiFi connection, app start up, and overall set up was easier than I would have imagined. If you can change the batteries in a smoke detector, you can install and set up this doorbell system. It is very comforting to be able to see what is going on at my second home when I'm not there. No one needs to know I'm not there.

The doorbell is easy to install, with clear instructions and works without issue if you have 2 things: good WiFi coverage at the installation point, and sufficient internet upload speed for cloud recording (all detailed in the product documentation). Motion activity zones, and recording options are easy to setup and work as designed. The picture quality in daytime is excellent. The one item keeping this from 5 stars is the night vision. I had a SkyBell HD prior to this Ring Pro, and with its integrated LED, it had full color night recording. The Ring has standard infrared nightvision that, in my application, is subpar to the Skybell, but the Skybell application and motion detection were not as good.

This has to be one of the coolest innovations to happen to one of the most overlooked items in your house. The ring is dead simple to install. They give you youtube videos to watch, or they will even walk you through install one step at a time over the phone. My wife told me she was confident to do it, and she never wants to help with things like this. The video quality is superb, just make sure it has good signal strength with your wifi. Even with our more rural internet speed, it works perfectly. You can see your whole front yard in HD video. The sound is great as well. It makes knowing who is at your front door great. I was even able to setup a motion sensing zone to alert me when anyone enters my driveway. Really a stellar product. I highly recommend it.

This device certainly helps with keeping an eye on your home. When used with the cloud service, you have all the video captures stored and readily available on your phone. If you've heard of knock knock burglars, this devices will at least document their face before they even ring the door. The motion detection captures video before the doorbell is pressed. The video quality is very good. You are able to talk to the people at the door as well. I had a delivery arrive while I was away and was able to talk to the person. I had them drop it off on the side of the house. Installation is very easy. They give you all the tools you need to change your doorbell ringer. It works with both mechanical and digital ringers. It took a little bit of time but it was worth it in the end.

Easy to install. The app is great, easy to use and organizes the events in a easy to use timeline. Picture is shockingly clear in any light conditions. Little over sensitive to movement but I’d rather have it that way. One draw back is you pretty much have to install it to know if you like the location or if you need to use the tilting blocks. Second is plan on spending 30 bucks a year on the subscription. Glorified front door intercom if you don’t have the ability to store the footage from the camera. If you don’t pay there is 0 video accept when you go live.

Didn’t think I’d like it as much as I do. Really enjoy knowing who is at my front door at any time, either on real time or reviewing clip log - log requires paid service. Note: make sure to connect well “volt aid” box at mechanical ring to ensure smooth installation, the product manual gives you detailed instructions.

The Ring Door Bell Pro is an excellent video camera doorbell. It works great, the install was relatively easy, and it is kind of fun to watch who is at your door. I have had it for about a week now. The cloud option for $30 a year to access video online is also very reasonable, and I will get that. It does only keep 60 days worth, but then you always have a video with the last 60 days of who was at your door. Only reason it gets 4 stars instead of 5 is that at night the video turns black and white. Not sure why it does this, and I had noticed this on other reviews and is not a deal breaker for me, just kind of an annoyance as there is really no reason for this IMO. Another drawback is the outside speaker on the doorbell pro is weak and not very clear. It is audible, but not that loud. If you were planning to use this as an intercom to talk to people regularly at your door, I would not recommend it. Not an issue for me. For those that are considering, here are some things to keep in mind. 1) Make sure you are getting the right voltage at your door bell. Ring Door Bell Pro needs at least 16v. I had checked by simply disconnecting the existing doorbell and using a voltage meter to check. I think most house should be ok but it doesn't hurt to verify. If you don't have it, you would need an extra transformer and that will make the installation a little more complicated. I had 18V so I was fine. 2) Make sure you have a good wifi signal at your doorbell area. Ring says should have at least 2MB download which is minimum needed for 1080p video. Mine was like 10 - 20 MB as tested on speed test so I was good. I think for good video though 5MB download is needed but just my opinion. 3) Watch the installation videos from ring. I found it extremely useful and they show you exactly how to set it up. Basically, you attach a device to your existing doorbell (mine was mechanical), and then you attach the ring doorbell outside, and then run it through setup with the Ring App. I had set it up in about 1/2 hour. I did have a minor installation issue. I called support and got through to a support person quickly (which is a big plus) and they were able to help me out. The worst things these days are trying to deal with the automated responses. One up and running, you have several setup options in the app. 1) You can have doorbell activity always monitored and see who is at your door. You can also talk to them, but as said earlier the outside speaker is weak, so they might not be able to hear you well. You can hear them though nicely from the phone app. 2) You can setup motion zones and sensitivity so you can always have a video if anyone was at your door, even if they did not ring it. Pretty nice. It does pick up cars on the street if you don't turn down the sensitivity all the way, but you can configure. 3) You can have a live stream option in the app so you can always just view who is at your door. It has a wide angle camera, so you can a pretty good view of anything going on in your front yard. The camera is very good, and you can zoom in and out on your app. 4) Multiple people can download the app and everyone can monitor. So in my family, there are four of us and all of have the app and we can see who is at our door before we answer.

This was very easy to install. ( maybe 15 minutes ) the camera quality on it is very good. The ONLY thing I currently have an issue with is the motion alerts. Even when I edit the zone it still likes to alert me when cars pass our house. I think i just need to play around with it more. Otherwise very good product.

Easy to install. Image quality is amazing. I like that you are able to see live footage from anywhere you are. I installed it to a mechanical doorbell and sometimes it does not ring. It does ring through the phone but that means you have to be near the phone to hear the doorbell

This was probably the easiest installation of any smart product I have purchased so far. The enclosed directions were exactly what was needed. The hardest part was taking off the indoor chime cover to add the little attachment in there. Installation was done in less than 30 min and the video quality is amazing. The ability to set a motion area is also very helpful. The included wedges to angle the doorbell to the exact angle you require is also very useful. I had to do some tuning to the sensitivity of the motion but that was the only adjustment needed. I am in the process of purchasing more Ring devices because of this.

The Ring Pro provides improved daytime video quality and better control over motion sensing than the Ring, but it is essential to have a strong wifi signal where you install it, and either strong wifi or 4G/LTE signal where you want to use the App. The motion sensing will perform better if you have a large front yard with a long sidewalk that does not approach the door from the side within 5-7 feet of the door, and does not have tree limbs or other objects that move nearby - otherwise, you will either not get motion alerts in time to be effective, or you may get excessive false alerts. Because there can be delays in starting recording or receiving or responding to alerts, and the video capture resets if/when the doorbell is pressed or you respond, you may not get video of what triggered the alert, unless they very patiently wait around at the door for a response (unlikely). For existing Ring users considering upgrading to the Pro, be aware that they say you cannot power both from the same doorbell; however, you can add the old Ring under battery power (so no Live View function), or install it on a separate transformer. The $30/year Cloud Storage is per each device. Overall, under the right conditions, the Ring Pro is a significant improvement over a standard doorbell, but not as complete and reliable as a more elaborate security system. However, it is more aesthetic and much easier to install than a new wired security system. Note: a second firmware update (ver. 1.0.40) was pushed last night; it remains to be seen if this resolves various performance issues, especially night time motion sensing problems.