Customer Ratings & Reviews

It was a BOOGER to install and set . I had a master electrician do it and took him 3 hrs. $$$. Then it was not as easy to set up as the directions indicate. Had to do a hard reset. The thing had to charge up for nearly 30 minutes before we could complete the set up. It had difficulty adding to my smartthings hub too. Took deleting and reading it manually several times...then over an hour before it connected. In comparison- my entire house is connected via smartthings-windows, doors, doorlcks, cameras, lamps, Alexa and more. Didn't have problems like this with any. Almost gave up and went for a regular ringer and an arlo camera. There's a free trial with the video recording. When I signed onto RING it stated my free trial was up. Geez. Never got to use it. Hopefully the thing works better than the experience so far or it's going back to Lowe's

Very happy with this product. Good video and easy to install.

Overall it is a great camera doorbell. The only drawback that I have found is it sometimes has difficulty keeping a good connection. Even with gigabit internet with a Nighthawk router 2 rooms away, it can give choppy recordings. Sometimes it misses people who walk in the door.

My phone rings 2 to 3 minutes after there is motion. Also when someone rings the bell it is slow and the voice contact is even slower. I like it as a deterrent to crime. I don't know what other companies offer to compare my experience. It seems a lot depends on your internet speed.

We love our new Ring Video doorbell. The daytime picture quality is beautiful. The nighttime quality is black and white but still gives a nice picture. The only thing I wish were a bit better is the volume when I am trying to speak to someone who is at the door. I usually end up having to repeat myself a few times.

Can’t figure out how to set it to work during night hours but working on it. Other than that it’s a good buy

What I like best is when the delivery man comes up to the step and put the package on the step but never rings the door bell. You can set up a zone to report activity and it will signal the Ring Chime. We got a Chime with a package deal and you pick the sound it plays. We know when someone is coming to the steps before they get there!

I feel that picture quality is ok but sometimes lags. I have 100mb internet and full signal strength at the doorbell still pixelated sometimes. Seems to be a delay occasionally when someone comes up on the porch even though I have perimeters setup. I did like the fact that I could reject a package that arrived for me from work. I do like the doorbell I just don’t love it.

Highly recommend this new model of Ring, which we purchased at Best Buy. We had our electrician hard-wire this in, no batteries in this model. My daughter and I both are notified on our Galaxy phones of every movement in front, all the way into the street and the neighbors across the street. Videos are great.

So easy to setup! Works great, easy to operate as well!

I just love to see what is happening at my front door. Nice to see when packages are delivered. Also, there is a skunk that continues to visit my front porch, so it is nice to know when he is around so I don't step out my door. Very happy with my purchase. Looking into buying more Ring cameras.

Had a few stumbling blocks on the installation. Scheduled installation during our construction phase of the remodel - and didn't even think we needed WiFi AND electricity. They were great on delaying the installation until cable and power restored. Then they discovered we had terrible WiFi signal that needed to be addressed. Best Buy came thru with some suggestions on how to improve the situation, reviewed what had to be done once signal strength improved if I wanted to finish it myself - which I did but they stopped by next time they were in the area to make sure I din't have any problems. As for the product itself - not the instant ring and picture you see in the commercials but that maybe an issue of the signal strength and our particular door location and exposure does have its share of being triggered by traffic. But it does save on answering the door without having the descend all 3 levels to check who is at the door.

So far good but it doesn’t ring the doorbell unless it is connected to WiFi even though it is hard wired to the doorbell chime

Easy install and setup. Camera records high quality video.

This is a great door bell. Easy to install and very functional. I have been able to converse with visitors to our house when I am not even home. I have been so impressed with the door bell that I recommended it to and installed for friends. I am also considering more Ring products.

The picture from this product is very clear and seems to work as promised. The reviews were very bad but I went ahead and purchased it and have not been disappointed. So far it has worked exactly like it said it would. The installation was very simple.

This doorbell double as a security camera. You can check who’s at the door before you open. The $30 yearly fee is not that bad.

Overall a good product and support experience during installation process. Good pic quality. Motion detection picks up non-heat sources (shadows, flags, etc.) even with lower sensitivity settings. They also need the ability to identify people vs motion as a feature like my Nest cameras are capable of doing.

The Ring doorbell was incredibly easy to install and activate. The instructions are easy and tools are provided. The application is easy to set up and navigate. Having doorbell and motion notifications that go to anyone in your family that you easily add to the plan is fantastic. I have recommend this to many friends and family. Great product!

When working, its pretty much exactly what we needed. However, it seems tempermental when direct sun makes it hot. When hot, the camera / motion sensing seems to work but the button / ring stops working for us. If this isn't a problem in your location, its a good product.