Customer Ratings & Reviews

This would have been a 5 star review had the recording service monthly fee been clearly identified on the box. The doorbell camera works great and is quite easy to fit following the instructional video. The only disappointment is that you can only store the video content on the Ring cloud, the fees are not terrible but it is just that you get absolutely no choice, you cannot point to or move recording to an alternative location either web based, cloud or local hardware. This has put me off buying additional cameras to link to this system and I am looking into an alternative camera option which I can save recordings locally, but if I do this I could have just kept the old doorbell and added in a separate camera! I would recommend the device but would advise others on the ongoing fees.

I love my Ring... works beautifully and being able to talk to people at my door has been so helpful. Ring alerts me way before they are able to actually able to ring the doorbell, so I have plenty of time to respond to strangers at my door! I have recommended it to all my co-workers and family!

I recently had a group of young High school kids messing around with my house at all times of the night/morning (1am 2am). So I went out and purchased the Ring Doorbell and when I turned it in to the police and they were pulled from school and parents were made to come in. Everything seemed to stop when the police showed them the video.

I've had the doorbell for a few days. I'm just getting use to the notifications but I am loving what I have seen so far.

At first I got the Ring 2 and was not happy. The Ring Pro is much better quality and timing. Lag time is minimal with the Pro - not so much with the standard Ring doorbells. Set up was a little frustrating, but eventually got it working.

I do like the product...it does seem to have a few quirks, like a time hesitation before notification of activity at the front door. I'd prefer the system be more responsive in that arena in order to view in real time any notification of a person at my front door.

Ring Pro is good but needs a little better App..It does not give you enough history without paying additional for it. You pay a great price for the pro and then learn days later after install you have to pay more for maintaining your History? I was regretting this purchase after learning about additional fees. Then when I deleted some stored history it kept showing up. Someone in my neighborhood has one on her door and it keeps showing up on my App and I can't get rid of her front door view. I do not want to see someone else's front door or them to see mine. I just don't use the App...My wife uses it once in a while when Fed Ex comes to the door. Install was simple but setting up the App on my phone required a call for assistance. They person who helped me was great and very professional she took my frustration into a teachable moment. If my Ring Pro App was on my computer I think it would be better. I like to keep my friends, friendly so NO I would not recommend this to a friend until changes are made.

I originally had a difficult time getting my subpar internet to get the Ring connected. I rang CS and they were so friendly and helpful at 2am in the morning! It's working perfectly now and it's so reliable and useful. Gives me peace of mind as I always know who is at my front door and I know my deliveries are safe and sound!

Bought this for my sister so she could see who was at the door every time it rang whether they were home or not. They especially wanted it with a baby on the way, so they didn't have to rush downstairs to see who it was while taking care of baby. Only con is make sure your wifi signal is strong enough to hold what this device uses.

Easy to install. I did not have a doorbell and found people had to knock repeatedly before I heard them at the door. Provides me with a doorbell using the accessory chime along with the security the video feature offers.

I am so glad I purchased this ring doorbell. It was easy to install and works great. Clear picture and sound. The only downfall was that I didn’t know I had to purchase a subscription to keep getting notifications. It was only $30 for a year. I just wish I had known.

Peace of mind wherever you are and a history of everyone that literally passes my home. It’s so sensitive I know when my sprinkler system is on. Syncs great with my Samsung Fridge video screen too. It’s like having your own butler wherever you go. Great investment, great support and a great quality product.

This camera has been great for the two months I've had it. I've turned away suspicious solicitors whether or not I am home, avoided being inconvenienced by unwelcome visitors, and caught one filling in the act of stealing packages from my front doorstep. Obviously the quality and price is good enough to justify this over the nest cam.

Motion sensor works a lot better. Great camera shots

First two I bought were defective. Third is still working after a few weeks. Uses existing mechanical doorbell. Once pressed has a delay before the mechanical bell actually rings. If you press immediately after it rings it wont ring again, you have to wait some time. Had issues with It connecting to Wifi which is about 40ft away, maybe that's too far.

Love the camera door bell combination. Installation instructions could have better, but I figured it out. Seems to activate upon movement fairly well and the low light camera is a plus.

This video doorbell is a wonderful device. So easy to install, a great app that is easy to use and actually works. It’s evident the designers really did their homework before going to market. Thinking about getting one for the back door for security reasons even though nobody uses uses the bell.

We are very pleased with our Ring products and would purchase it again and/or recommend it to our friends and family

Love the Ring Doorbell. A lot of peace of mind when your phone alerts you to the fact that someone is at your front door. Provides very clear video. Would recommend that you have Geek Squad install the product. Well worth the money to have an assist from these highly trained technicians.

Very user configurable, great quality of video but audio is a little raspy. The application is very configurable by owner so false hits are kept to a minimum. For instance, I was able to cut out my flag on front porch so the wind wouldn’t trick Ring to think someone was there.