Customer Ratings & Reviews

Great product, unfortunately our wires for the doorbell were not installed correctly, so it took a little more effort to make the install. With that said the product and the app are fantastic and very easy to use, so I would highly recommend this product especially if you are looking for more safety

We had a new door installed and the old ring doorbell would no longer fit so we needed to purchase this one. It fit well and everything worked well together and it was an easy set up. It also integrated into the ring network easily and quickly.

I love this thing. I installed it a week before I went on vacations and had a blast scarring my brothers and sisters when they would show up at my house unknowing I was on vacations. I was able to get the mailman to leave packages in certain areas, out of sight to people driving or walking by.

Works as expected, I have monitoring installed on both Windows and Android with good results. Overall I'm happy, but here's some cons: * My install was non-standard, and while Ring was quick to respond they really weren't interesting in helping me to adapt to the system. In the end I did what I thought would work, and it did. * The resolution is high, but the video sometimes breaks up if there's a lot of motion. Not sure if this is an encoding problem or weak WiFi coverage, but the router is not far from the door and should be ok. * The Windows app only works on Win 10, which sucks. Also, for some reason the time log is in the wrong time zone on Win 10, but correct on Android and the web site. * I'd prefer if I could record the video locally, rather than in Ring's cloud. If Ring ever drops the product or goes out of business, the utility of this product will die with it. I'd be happier if it worked independantly since it's a security related product.

Purchased for my mother. I had installed same unit a few weeks earlier. Install is pretty simple with electricity off. Need to tweek motion detection zone or there will be lots of false alarms. Other than that the unit works as expected.

After owning our first Doorbell Pro (7 years), it finally needed to replaced. It was a seamless process and works right out the box. I would recommend that you do charge it for a couple of hours, just to make sure you can get all the updates while it installs.

One of the beat purchases I have ever made. I love it!! I had a contractor come to the door. I was two minutes out. I was able to talk to him from my car to tell him that so he didn’t leave! How awesome!! That’s just one example! It’s great!!

Love the Ring doorbell. At the moment it's not working because this one came defective and I am currently waiting for the replacement. That being said, it serves its purpose and don't desire to be without it. If it brakes I'll replace it again.

I have had my Ring Pro for about 18 months now. Pros: Usually records video of the motion zones that I set up when motion detected, inexpensive record to cloud, on-demand live view. Cons: Can't consistently answer when someone presses doorbell on the app, very hard to communicate with the person who pressed the doorbell (delay, choppy, or just won't work), if you do try to answer on the app the video does not get recorded...only black screen. I mostly use my Ring not to answer the door, but to be notified when motion occurs or to capture the person ringing the Ring Pro and it seems to work okay. I have fast internet and the Ring of close to my router. I'd recommend the Nest over this product.

Waiting to use this door bell, the idea of recording the video is great.. need to see how it works for me..

In today’s world, knowing what’s happening around you has never been more important. With our Ring doorbell camera system, we know who’s at the door, even if we aren’t home. Good solution for homeowners who want some added protection and knowledge. The quality of the image is excellent.

I wanted to not have to have cameras around my house and, in reality, they are probably a bit overkill most of the time. What brought this on is that I had 2 idiots walk up on my porch and try to steal Halloween decorations and a light timer. Grand total of $40 worth of stuff. They were probably neighborhood kids. The simple fact that people came onto our front porch with my family sleeping and the only reason I knew is because I was up late/really, really early spooked me. I travel a bit for work and the added peace of mind this gives both me and my family is worth the investment. Add in the fact that I get alerts when packages are dropped off wherever I am and can converse through the app on my phone and it is even better. I also added 2 ring solar spotlight cameras to the system. Would I rather have spent the money on something else? Yes. Am I happy we have the added peace of mind? Abso-freaking-lutely.

Functionality is good but the location is far from the router and I'm still having issues with consistently strong connectivity despite buying a Chime pro WIFI extender. Might need to move that somwhere it has more direct, unencumbered lines to both the router AND the Ring.

We are very happy with was installed on May 25th also the we replaced the Vivint system with ringbell because to many issues with Outside doorbell disconnected more than it worked , So hopefully this stays working a lot of money spent again but if works it will be worth it.

We had someone try to get into our house and my husband & I had a chat about it. I didn’t feel safe being home alone, with our young daughter, at night while he was working. We’ve had great luck with it. Definitely will buy more additions when we buy a house.

I would buy this again and again and again the ease of use and super easy to setup. I live in a 2 story home where u can't see who's at the door from upstairs this makes everything so much easier especially when I'm not home and I get surprise visits from family and friends

Had this thing for a while now. Had our bird get out and got lost. Another ring user caught it and posted it online. If it wasn't for ring we may have never found our Bird. Caught accidents on it and also suspicious activities. Don't go without one.

Very little to be disappointed with when it comes to this. The picture quality is great. Only complaint I could have is sometimes, not all the time, the audio quality is poor talking back and forth through it.

Since we went with Ring security system in our new house it made no since to use another brand. Be aware you will probably need to upgrade your doorbell transformer if you buy this unit.

Am buying another one for another door. Tech support is fantastic! Also just bought another Ring product.