Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 10496854
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
John mickens
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know exactly what I was purchasing, but I love it would purchase some more.
I would recommend this to a friendVery good for new version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 2nd version is really good. Much better than the old one. Ez to use and charging also.
I would recommend this to a friendGood for its primary purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for real time and someone standing at your door, but not good for picking up things happening in the vicinity of the door. To be fair, I have mine in what is probably an uncommon configuration, mounted to the top of the door jam, looking straight down. I was having some packages disappear or never make it to my door, so got this as an attempt to monitor what was happening. First thing to note, mounted in any conventional way, say to the side of your door facing outward, the field of view will not include your doorstep. This is not a surprise since the camera would have to be able to see straight down, but since the app features package detection and alerts...I'm curious how the designer intended that be accomplished. Second, the motion sensitivity is generally poor. Even though mine is faced downward, the camera view still has a good 10-12 feet out from and to the sides of my door. I've tweaked the zones and other settings to favor greater sensitivity but nothing is ever picked up unless someone is standing on my doormat, and for a few seconds at that. Again, for the primary purpose of seeing and/or talking to someone at your door, it works just fine.
I would recommend this to a friendBrand response from Ring
Posted .Hi kly411.
Thank you for taking the time to share your experience with us and other consumers. We understand the importance of having your Ring Video Doorbell (2nd Gen.) detect motion as intended so that you can effectively monitor your home. The Ring Video Doorbell (2nd Gen.) is designed to work in many environments to provide you with peace of mind and security. We can definitely provide you with more information regarding the motion detection concern that you mentioned in your review.
The Ring Video Doorbell (2nd Gen.) should be mounted no higher than 47-62 inches above the ground for optimal motion detection. We recommend using a Ring Wedge Kit for the Ring Video Doorbell (2nd Gen.) to properly position the device for the best view. It is also important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Home security
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring doorbell, it makes it so much easier to feel safe at home. It alerts me when Anybody comes on my property! It has many different settings that you can use
I would recommend this to a friendVideo doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value for a video doorbell system. Ease of installation and use is great.
I would recommend this to a friendGreat Support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used the product yet, but my experience with customer service has been fantastic. Both Best Buy and Ring were incredibly helpful when I was missing a component. Their quick and effective support has been impressive. I’ll update my review once I’ve had a chance to use it.
I would recommend this to a friendawesome product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best product i decided to buy from my home and got a free echo dot with it! it captures most things on video and can hear anything! the subscription for just 1 is only about 3 dollars.
I would recommend this to a friendEasy set up and install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to set up. The Ring app does a good job of walking you through all the set up. The most important thing is to have your wifi password.
I would recommend this to a friendRing Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up on motion and alerts you if anything as long as you set up your notifications!
I would recommend this to a friendDoorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to set up, easy to use. App works good it allowsme to see whos outside the door.
I would recommend this to a friendRing Doorbell Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Much like any other reviewer of this item, it shows a very nice clear video and records when someone is approaching. Recommended purchase for home security. Good price too.
I would recommend this to a friendLove the ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring is the perfect accessory to a home. Not only allows you to see what’s going on, but deters wrongdoers if they can see they are on camera Simple to set up and use. Even I could do it.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality and audio. Great product for the price!!!
I would recommend this to a friendRing door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy i really rnjoyed installing it, only took us a second to get itbip and running
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this, I thought I was getting a ring 2...after receiving and reading the description again, I realized i was getting a 2nd gen Ring 1. was disappointed about the battery not just popping out without taking the unit down but all in all a great product for an awesome price.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install , easy app set up, can modify your notifications Clear view
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really worka great and have no issue whatsoever .. connected with echo show and home chime ..
I would recommend this to a friendBest thing to monitor your home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this item, it’s really important to know who’s at your front door when you’re not there or when you get packages delivered.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made this year, it super easy to set up, at it work 100% of the time
I would recommend this to a friendGreat Video Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently installed this doorbell. Allows me to keep an eye onmy house no matter where I am.
I would recommend this to a friend