Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 10496854
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance, with many reporting it works properly. They also appreciate the camera quality, finding its size to be just right.
This summary was generated by AI based on customer reviews.
Works Like It Should
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few instances where this doesn't want to connect right away to live view. Other than that it has been a great device. The price was super cheap and very easy to install. It only took me about 10 minutes to install it.
I would recommend this to a friendMis
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes love it good night and good morning call is me
I would recommend this to a friendDoorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have it to keep my delivered packages safe.
I would recommend this to a friendCool doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time ,was easy to setup . I setup the doorbell with the wireless option, everything went smoothly.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got just what I was expecting. The price was great.
I would recommend this to a friendWorth every penny
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product on the market. Only issue is the battery on this model is not the best but all other ring products are amazing
I would recommend this to a friendMeh!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a less than adequate job, even after several conversations with tech support. Misses ovet half the event including ones where the delivery driver put the package directly beneath the device, but at the same time, it detects every deer that comes into my yard, despite neing set thru "smart alert" to detect only humans. Menu is clunky and difficult to navigate. The device is NOT VPN complisnt, so it has to be connected to s non-VPN wifi router, and, several VPN locations on my phone resident VPN block the device. NOT RECOMMENDED!!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Stephen.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell (2nd Gen.) capture all the correct motion events. Having accurate motion detection is essential in providing the peace of mind that Ring strives for. We are here today to provide you with information to assist you in finding the best solution for your home’s environment.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
Open the Ring app.
Tap the menu (≡) on the top left.
Tap Devices.
Tap the relevant device.
Tap Motion Settings.
At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
Note: If you are using a battery-powered device, you may need to toggle on Advanced Motion Detection under Advanced Settings before you can add customizable Motion Zones.
To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Melissa from Ring.
How safe do you want to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring doorbell now I feel more safer and secure and my house and around my property ìt alarm you for every little thing which is very good sometime it can be annoying but it's safe so it doesn't matter I love it
I would recommend this to a friendWorks the way I hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install voice works fine satisfied customer
I would recommend this to a friendGreat purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I ever did. This gives me so much peace of mind when I’m not home. I live on a corner so there’s a lot that goes on. Now I can always go back and see what happens through out the day and who comes to my door when I’m not home. The only down fall is the battery dies quickly.
I would recommend this to a friendBattery drained every two to three days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but the battery was needing a charge every two days or so. I exchanged this one for the ring 4 because this one does not have a removable battery. The entire unit has to come off to charge it so when charging there is no camera up. Other than the battery everything else about it was good
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Michelle,
Thank you for taking a moment to leave your review on the Ring Video Doorbell 2020. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
Great camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started trying ring and love it so far, clear image
I would recommend this to a friendring door camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have other ring cameras. They do an excellent job for the low cost. I wish the batteries lasted longer but maybe a solar attachment would help you
I would recommend this to a friendRing doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discrete, Great price , easy install , setup subscription good price
I would recommend this to a friendIt is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and easy to instilling without a problem
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and easy connection to phone, love it
I would recommend this to a friendRing doorbell
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring works better in dark than my front door. It’s dark up front too but my ring doesn’t see anything
I would recommend this to a friendRing Doorbell - Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these. I have one for the side door and one on the front. Right now I have them set to notify me(& they do) but am going to add another number soon.
I would recommend this to a friendSecure feeling with Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a pretty nice device to help you feel more secure. It notify you when someone is near your door or when someone push the doorbell. It also work awesome with Alexa. I even purchase a case cover for it to make sure no one could walk up and remove it from the front door. (Apartment)
I would recommend this to a friendValued buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second ring doorbell that I have gotten. The set up was easy. I especially like that I could hardwire it to the existing doorbell wiring which made it easy to install. Now I can hear the doorbell even if I am not near my phone. It was on sale so it was of great value.
I would recommend this to a friend