Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 10496854
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance, with many reporting it works properly. They also appreciate the camera quality, finding its size to be just right.
This summary was generated by AI based on customer reviews.
Father's Day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up without an existing doorbell. The app is simple to use
I would recommend this to a friendRing doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this ring doorbell for my son who lives in some apartments. Some really sketchy stuff started happening after some drug addicts move in next door. So this gave a little piece of mind and maybe helped to deter them from doing anything around his apartment.
I would recommend this to a friendRING CAMERA 2nd Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it doesn’t record or says low connection, besides that it’s a good camera but make sure you get the ring protection plan or you won’t be able to keep recording, you’ll only be able to access footage when your live in app
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi KierstenK.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Video Doorbell (2nd Gen.) online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like the device is not operating as expected. With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app. Enjoy enhanced features like upgraded video quality from 720p HD to 1080p HD, near-zone motion detection in areas as close as 5 to 15 feet in front of your home, and a reimagined mounting setup that simplifies installation.
The Ring Video Doorbell (2nd Generation) is compatible with b/g/n WiFi networks operating on 2.4 GHz frequencies. High-speed internet is recommended. Most internet service providers range from 100–400 mbps (megabytes per second) for download speed and 10–100 mbps for uploading.
If your wifi speed is falling below the ranges noted above, we recommend contacting your internet service provider.
If your Ring device is having trouble connecting, the Ring app will show an error with a code that will help you with your issue.
Here are a few of the top reasons for poor connectivity:
Your Ring device may be too far from your wifi router.
Your mobile device has a low signal or poor connection.
Your home wifi connection is poor (or your internet service provider is experiencing high traffic).
To learn more about your device's signal strength, follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap “Devices.”
Select the ring device you would like to test.
Tap on the “Device Health” tile.
Scroll to “Signal Strength” under the “Network” section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
Move your wifi router off the floor.
Walls, floors, and furniture can interfere with or weaken your router's wireless signal. Choose an elevated, central, open location for your wifi router.
Check your mobile device's signal. If your mobile device has one or two bars, this could be causing issues accessing your Ring device. For best results, make sure you're connected to wifi from wherever you are.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Melissa from Ring.
Parents Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy purchase. The sales representative was really helpful, he didn't rush us in making a decision, he knew great details about the specific product we wanted to purchase and reassured us that it was going to be an easy installation, and it was.
I would recommend this to a friendGreat purchase!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Definitely a game changer for. The neighborhood we live In
I would recommend this to a friendGreat gadget for the right Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our “door bell ring”; we have such a piece of mind knowing who is approaching our front door.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Only thing is that you got to take it down to charge up.
I would recommend this to a friendPeace of mind
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product but have to pay monthly for service. The camera is great and voice is great.
I would recommend this to a friendLooking good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ring doorbell it's easy to use the higher resolution was good and I like the flexibility in the options to record
I would recommend this to a friendWould definitely buy again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works very well. We paid extra to store the footage and we get alerts when a package is dropped off. The color is a bonus.
I would recommend this to a friendRing Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, been having it for about a month now and I have to say it’s great, protecting and security 24/7 and the battery lasts pretty long. I’m happy with my purchase.
I would recommend this to a friendZoom in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it’s worth every penny. Capture everything and I love the fact that I can zoom in if need be.
I would recommend this to a friendCamera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product thank you I wil definitely buy this product again
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three of these as Christmas gifts for my adult children, and they are all very pleased with them and they are still working perfectly after 2 years.
I would recommend this to a friendRingDoor bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product still am waiting to install both ring doorbells but I am happy with both ring doorbells
I would recommend this to a friendGREAT CAMARA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good door bell +camera it works every time that’s extra protection to my house
I would recommend this to a friendGrat photo quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box arrived with all necessary parts, which made set up quite easy. Excellent photo quality. Gives me a greater sense of security since someone cut down the floodlight w/camera
I would recommend this to a friendBest Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring has always come through. Great security for my front door and love the picture quality and how easy the app is easy to navigate.
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring door bell is a very good bell, best buy is a nice place to buy whatever electronics you need. I buy from them a lot, and over the last two years I've brought two entire kitchen appliances and is very happy with their service. Get their credit card and you get points and it's like money!
I would recommend this to a friendSo Far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very clear, we are enjoying this camera wish we didn't have to charge the battery but its worth the price.
I would recommend this to a friend