Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 10496854
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, noting that it has been working properly. They also appreciate the camera quality, finding its size to be just right.
This summary was generated by AI based on customer reviews.
Works good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just order a spare battery. I enjoy my ring I have a few different ones in the front, sides, and back.
I would recommend this to a friendGreat surveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well. Slightly delayed on recording compared to newer version
I would recommend this to a friendDoorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement. First unit lasted about 18 months
I would recommend this to a friendSecond generation Ring doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. Ring is the best investment that I could make for feeling safe and secure in my home, knowing that I can see who’s at the door before I open it. The set up is easy to understand, and when I had a question, customer service was outstanding. The representative I spoke to, Joy, walked me through the process. She was very knowledgeable and professional, as well as being very pleasant to speak with. I highly recommend any ring doorbell product.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Great customer service as well!
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was great! Easy hook up directly to old door bell… definitely buying more ring products…
I would recommend this to a friendLacking quality with direct sunlight.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is somewhat affected by direct sunlight. Definitely can tell a difference with the new models out in terms of video quality.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Daniel.
Thank you for taking the time to share your experience with us.
We understand how important it is to be able to clearly see visitors at your door using the Ring Video Doorbell (2nd Generation). Consistently clear video is a vital feature of the Ring Video Doorbell (2nd Generation). We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.
It sounds like you have some concerns with the video quality of your device when there is direct sunlight present. The Ring Video Doorbell (2nd Generation) offers 1080p HD video. Direct sunlight may produce a glare on the lens at various parts of the day. If this is a concern for your device, using a wedge or corner kit can help. Wedge and corner kits can be mounted behind your device to angle it in different directions. Visit our support center for more information.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Safe home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product the ring mis one of the item is perfect for my house now it can keep my house safe
I would recommend this to a friendRing outdoor Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking product, weather resistant and 1080p
I would recommend this to a friendGood for beginners.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. I needed something for piece of mind without breaking the bank.
I would recommend this to a friendLike how it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really works well. A very good investment.I would definitely recommend it.
I would recommend this to a friendRing Doorbell Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Excellent service. Excellent deals.
I would recommend this to a friendWON'T LINK CHIME OR CHIME PRO!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have much problem hooking up but not worth the money. I spent too much $$ and time for some thing that won't link to a Chime or Chime Pro. I spent over an hour with a Ring tech with no luck. It was suppose to replace a cheap Chines video door bell that came with a chime for $60.00 and worked perfect. But after replacing the batteries the second time about 4 months between the first time it literally blew up. So I thought I should get something better? Without the chime other people don't know someone is at the door. VERY FRUSTATING! NOT WORTH IT!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello marty48911,
We appreciate you bringing this to our attention by leaving a review. The Ring Chime is a plug-in device that provides audible alerts whenever motion is detected or a doorbell’s button is pressed. We know how important it is to have peace of mind when it comes to your home security, and having an unresponsive device can be concerning. Please know that we are here to assist and am confident that I can find you a resolution in a timely manner.
Based on your review, it seems that your Ring Chime is having trouble connecting to your Ring Doorbell. When this occurs, we recommend resetting the device. To reset your Ring Chime, press and hold the setup button on the side for 10-15 seconds. Once done, you can proceed with attempting to set up the device. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360048673232-Troubleshooting-Your-Ring-Chime-Pro-and-Understanding-Light-Patterns#Chime_Pro_not_powering_up/.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila, with Ring.
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It nice and all but sometimes does not alert you when someone is at the door
I would recommend this to a friendSlow and blurry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and blurry, notifications arrive when whomever is leaving.
No, I would not recommend this to a frienddual system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good door bell with dual feature of video and audio
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good door bell with dual feature of video and audio
I would recommend this to a friendDoor ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad love this ring. I got it as his Christmas gift
I would recommend this to a friendRing doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great having the doorbell and able to see who’s at the door before answering. Much safer these days.
I would recommend this to a friendring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good but a few days it wouldnt pick up any motion at all
I would recommend this to a friendBrand response from Ring
Posted .Hello Eddie,
We are pleased to read that you are enjoying your new Ring Video Doorbell (2020 Release)! This doorbell features 1080 HD Video, two-way audio, night vision, and advanced motion detection. We understand how vital it is that the motion detection work. Ring devices are designed to alert you consistently and reliably of motion at your home. Having accurate motion detection is essential in providing the peace of mind that Ring strives for.
Ring products “see” the world through a network of three linked passive infrared (PIR) sensors. These are heat sensors that detect motion by monitoring heat within the detection area. If you haven’t already, we recommend that you visit your doorbell’s motion settings. Here, you can review the Motion Frequency and Motion Zones, to ensure they are fine-tuned to your home’s environment. For instance, if your Motion Zones are set properly, but you miss motion events, the issue may lie within the Motion Frequency settings. If set to Periodically, the doorbell will check for the least amount of motion possible. You could consider increasing it to Regularly or Frequently to capture more motion events.
It is important when investing in our devices they work at their highest standards, as this ensures you are updated on activity around your home. Please reach out to us today at https://community.ring.com/ for additional tips and support. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Sincerely,
Danielle with Ring