Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 11457249
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
You can't go wrong with a Ring Security device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with a Ring Security device. Keep your home safe.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple set up and use. Materials feel sturdy enough for outdoor use.
I would recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly long delay before video appears...when someone is at your door you want it to be instant. Other than that, the quality is good. 
I would recommend this to a friendBrand response from Ring
Posted .Hi LG65OLED.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.) and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
In addition, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.).
Thank you,
Melissa from Ring.
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made durable doorbell camera. Excellent warranty. If ever stolen get a full replacement!! The only drawback that I had was when we were out of town we lost power and internet. The cameras went offline and never recorded for the 4 days it was offline I had to reset both cameras, Gen 1 & Gen 2, so pretty much useless when you lose power and are not at home to connect to my I phone.
I would recommend this to a friendBest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera and great customer service. Great quality and easy to use.
I would recommend this to a friendWe love them thank you again Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to win something for one time but these are great the best thing that we invested in thank you Best buy
I would recommend this to a friendGreat service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device, because I don’t have to worry about packages that This device gives me notifications when someone comes to my door and it provides a visual to see the person in live time. I feel secured when packages are delivered to house.
I would recommend this to a friendMust have item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Easy to set up and use. Great for keeping an eye on your front porch
I would recommend this to a friendWe love our Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My entire family loves our new Ring. It was very easy to install. Picture quality is very good.
I would recommend this to a friendVery good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I’ve bought very impressed with the accuracy. Only upset I need to pay monthly to review my movement
I would recommend this to a friendRIng
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the Ring . Wish i could of wired it but there was an issue but charging it isn't that bad so far
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system works great. Visual and vocal quality is outstanding The opportunity is in charging the battery You have two small screws under the unit you must remove without losing them then detach the entire unit to plug it in to charge and then remount it without losing the screws or the screwdriver
I would recommend this to a friendAwesome ring bell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.His is my sexo d one I purchase for a gift; is very accurate and reliable we paid for recording, whom ever is close to the door. Very convenient to have and you can check from every place you are, if something is wrong you can call the police
I would recommend this to a friendRing Doorbell decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a the purpose of viewing who is at your door. but the battery life is going fast and I've had to reboot it twice due to software glitch. sometimes the video screen is black due to "ring server" issue or update (whatever) but besides that its decent. my other ring devices are better.
I would recommend this to a friendBrand response from Ring
Posted .Hello Shelly,
We are happy to have you as a part of the Ring Community, and thank you for sharing your experience with us! Ring knows the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
All battery-powered Ring devices, including the Ring Video Doorbell, use passive infrared (PIR) sensors to detect motion. Adjustable motion zones work by identifying visitors based on a change in temperature, and sending a signal to your smart device when it detects one. You can control the sensors' range and sensitivity using the controls in the Ring app. It is also optimized for low-power operations to save on battery power.
Please reach out to us directly via our community forum at https://community.ring.com. We are confident with a few changes, we can get the device to function as it is intended to and provide you and your family a sense of security.
Thank you,
Antonio from Ring
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good device. I can what’s going on when I’m not there. I recommend it
I would recommend this to a friendRing cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one at my house and it’s great so got one for my dad and he loves it
I would recommend this to a friendFront doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love where we were able to place it and it ensures that deliveries aren’t missed
I would recommend this to a friendBest value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a wonderful price. Always great deals at Best But.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is reassuring to know what is going on at our front door!
I would recommend this to a friendRing Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially if you do not have the capabilities to mount on the outside of the door.
I would recommend this to a friend