Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 11457249
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the Video Doorbell's overall performance. Users report that the doorbell is working as expected. There were no negative comments found in the reviews.
This summary was generated by AI based on customer reviews.
Best camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera and great customer service. Great quality and easy to use.
I would recommend this to a friendCommunication for the win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son so he could have communication whis 3 sons when he's not home. It has worked great!
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price but was missing some pieces...
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Doorbell is working great. Thanks to the gentleman who helped me with this choice at Best Bu!
I would recommend this to a friendOur ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just what I was needing... easy to install
I would recommend this to a friendSmile your on candid camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, the staff was very helpful in making my purchase an informed decision
I would recommend this to a friendDoor bell review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to mount by my front door but finally did it. Need an adapter to extend outward from recessed door. Companies that make them by 3D printers charge too much. So made my own
I would recommend this to a friendPeekaboo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ring camera. It definitely helps us feel safer about packages being delivered, and people breaking in.
I would recommend this to a friendLove this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great still exploring the many features. Wont have to worry about packages or missed visitors
I would recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly long delay before video appears...when someone is at your door you want it to be instant. Other than that, the quality is good. 
I would recommend this to a friendBrand response from Ring
Posted .Hi LG65OLED.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.) and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
In addition, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.).
Thank you,
Melissa from Ring.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good device. I can what’s going on when I’m not there. I recommend it
I would recommend this to a friendADDICTION STARTS HERE!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handyman/woman will have no problem making this work as front and back doorbell and monitor but also a room monitor for every important room to monitor activities for quick response to falls of the elderly or accidents of any kind,
I would recommend this to a friendThis Thing Rings
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanning range could be better with movement but she works great. No one besides the amazon guy has used it. The family knows I have it but they don't come around much so they still haven't seen it.
I would recommend this to a friendYou can't go wrong with a Ring Security device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with a Ring Security device. Keep your home safe.
I would recommend this to a friendDoorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new doorbell it lets me know who’s at my door. I have the option to answer the doorbell and let the person know I am on my way to the door or I’m outside in the backyard
I would recommend this to a friendRing cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one at my house and it’s great so got one for my dad and he loves it
I would recommend this to a friendHow did I live without it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel good knowing My cam picks up so much. and wouldn't want to not have it everyone should have this.
I would recommend this to a friendBattery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the device works well, but the battery doesn't last very long
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell! I got it for my parents as a Christmas gift and they have loved it also!
I would recommend this to a friendLove mine so much, I purchased one for a gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is actually for a gift. Last year we purchased one for outside our garage door, it was a total blind spot. It has been one of the best purchases, so this year we are getting one for a gift.
I would recommend this to a friend