Customer Ratings & Reviews

Hi TurnersKingdom.

At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

We have listed here the list of in-home chimes that are compatible with the Ring Video Doorbell (2nd Gen.):


Adamax
CHM1
Air King Limited / Berns Air King Corp
CK100, CK110, CK250, CY-1, SBK200
Angelo Brothers Co.
76001, 76003, 76004, 76006, 76020, 76034, 76040, 76200, 76205, 76210, 76515
Arlec
DCS02, DCS13
Atticus Electronic
Wired Door Bell Deluxe Contractor Kit B077HTD67L
Aubrey
5010
Broan
950W, 971, 972, 973, 978, C105, CBP972, CBP978, CD-110NB, RC140WH-A, 210, RC210, C60
Byron
765, 776, 1200, 7721, D422 "SURF KIT", D117 Ding Dong
Carlon
CK225, CK221RP, DH120, DH130, DH213, DH254, DH257, DH315, DH504, DH506, DH600, DH636, DH257 (device marked DH213/254)
Craftmade
C102X2L, CBB-PR, CH1202-DO, CH1405-PT, CH1415-OBG, CH5202-DO, CAB-RC, CAB-REC, CH1505-BK, CH1515-BK, CH1515-FB-WG, CH1520-OB, CH5202, CH5202-DO, CL-DW, CTPW-RG, K12010, CH1520-OB, K12010
Dimango
DH3XX
Dongguan Smart Hero
3109-HD
Droog
Bottoms Up
Edwards
C-110, C210, C210-W, C211, C211-W, 580, C212, C212W, C212-W, C212W-2L, C213, C213-W, C-22 Marbelized, C-23 Mahogany, C-50 Claridge, C60 Clarendon
ElectraChime
[all models] Bamboo, Comet, Coronet, Empire, Metro, Ribbon
Emerson
C8326, C8204, C8229, C8270, C8272, C8355, C8359, C8361, C8365, 08359, 202, C8203, 663, C8203, C8229, C8230, C8260, RC261, C8830, C8383, C8375, C8272, C8230
Fasco
240, 276, 277
Friedland
968N, 106, 115, D142M, D3230, Friedland York Tubular Doorbell C963, 552 Stockport, D107 Facet, D113 Surf, D128 Hockey, D230 Big Ben, D239 Bandera, D454 Warbler, D792, E2609
GE
CL11, CL22
Greenbrook Electrical
DHT01A-C
Grothe
LTW 1171A 12V AC, LTW 1171A 24V AC, LTW 1171A 8V AC, 24012 (SG 851 8-12V AC)
Hampton Bay
CH-2796-02, HB-27102-03 (103 008 630), HB-2748-03, HB-2749-03
Heath Zenith
95B-B, 32SN, DW-2735-02, SL-2735, SL-2735-02, DW-48 (50 BASE), SL-2796, SL-2796-02, LE-96, 615-0090-LE-DXX (90 BASE), WD-1 BASE, 907/M (95 BASE), 96/M-B (WD-1 BASE), 99-A, DW-907 (95 BASE), 35 BASE, 615-0090-TR-CXX, DW-100-00, DW-2735-02, DW-170-00
Home Depot
216598 (1001 406 918), 216599 (1001 406 920)
Honeywell
RCW100N, E2609
Legrand
41243, 41627
Liberty Bell Manufacturing Company
Model 56 QUALITY, 1955
Maple Chase
60515
Marks Products Co.
Snapit 600C Single Door, Snapit 630C Golden Tone Door Signal Chime
Miami Carey
EC-525-VP, L-110, L-113, 237 Encore, M-228 Serenade, NO.5
Nautilus
N950W, NC103
Newhouse Hardware
CHM3D, CHM1, CHM2
Nicor
18001, 18002, 18002LRD, 18002LRT
NuTone
BK240LWH, BK242LWH, K16, L34 Heirloom, LA100WH, LA120K, LA120WL, LA202WH, LA202WH-1, LA126WH, LA208K, LA208WH, LA164, LA164WH, LA20, LA39WH, L-42, LA-107, LA-43, 5763, C39854, LB-32, BK105, BK110NBWH, BK115LWH-1, BK120NBWH-1, BK125LWH-1, BK131LSN-1, BK131LRBZ-1, BK131LPB-1, BK131LSN-1, LA139WH-1, BK140LWH, BK142LWH, BK142LWH-1, C105, CD130, KA10, KA-10, KB10, KB-10, CD131SWH, CD131SN, L12, L14, LA9, LA12, LA13, LA14, LA15, LA109, LA110, LA111, LA114, LA116, LA117, LA119, LA130, LA139WH, LA140, LA152, LA11BG, LA11WH, LA-107, LA141, LA144, LA148, LA143, LA14WH, LA149, LA30SAVVY, LA37, KB10, LB-12WW-1, LB-18, LB-76, LB12, LB13, LB14, LD21, VG130, VG190, LB-14WH, Scovill
NuTone Broan
C100, C105, C120, C121, C122, C200, C201, C202, C203, C204, C205, C206, C206P, C206WH, C207, C208, C208p, C208WH, C225, C300, C301, C302, C303, C308, C309, C310, C322, CBP103, CD-131SWH-1, 99521100
Quorum
101-1-6, 101-2-6, 102-1-6, 102-2-6
Rittenhouse
382, C8230, Model 220, 318 (Lyric III), 318 Sheraton, Cambridge 3, Cambridge 4
Sears Roebuck
746.14760, 746.14960, 1410, 746-14490, 746-14536, 746.14610, 746.14430
Siemans
5WB1500
Snapit
600C Signle Door, 630C Golden Tone
Spore
spOre RING Doorbell
Steens / Rejuvenation
Resonator C4742
Style Selections
SS-2735-03, 130162
Tamlite Lighting
DB1-2WH, DB3-2WH
Tieber/Craftmade
CTPW-RG, CH5202
Tieber
ICH-1505-BK
Trine
R604743
USI Electric
BCK1-PDWH-2, BCK1-PDWH2UN, BCK1-PDWH1UN
Utilitech
0568981 universal doorbell, UT-27103-02, UT-2735-02, UT-2747-02,0009736 (is Heath Zenith WD-1 BASE), UT-2796-02, UT-2796-03, UT-2797-03, UUT-2797-03

If your existing in-home chime is not on that list, we recommend using the Ring Chime. Ring Chime plugs in to any outlet to provide alerts from your Ring devices.

Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.).

Thank you,
Melissa from Ring.

Hi Shay.

Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."

Notification delays are often related to wifi connection or mobile device variables. A delay of under six seconds is expected due to signal fluctuation. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

Thank you,
Melissa from Ring.

Hi Srod8730.

Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nds Gen.) and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

Thank you,
Melissa from Ring.