Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 11457249
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good system works real good keeps us safe and
I would recommend this to a friendBrand response from Ring
Posted .Hi RandonA.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.) and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We invite you to reach out to our community if any additional information is needed regarding your new Ring Video Doorbell (2nd Gen.). Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.
Perfect doorbell replacement.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell replacement. We can't a porch pirate in the first week!
I would recommend this to a friendNice upgrade when compared to the original.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace my older ring doorbell that no longer holds a battery charge. Works great, it has higher quality video than the original which it great. The only downside is my home internet is very poor and it takes up too much banwidth.
I would recommend this to a friendGreat way to keep watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd ring, not because of failure but the opposite. They have been great and I now have them on every door.
I would recommend this to a friendHome owner
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied video works good but audio not clear at all. Less than a year old.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RoyT.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. The Ring Video Doorbell (2nd Gen.) give you the ability to see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device.
We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Video Doorbell (2nd Gen.). Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Video Doorbell (2nd Gen.). Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Protect subscription, you can view the recording to see what the audio sounds like. Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring doorbell by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.). The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Excellent Ring Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security measure. Purchase for a family member who lives in an apartment. She loves it.
I would recommend this to a friendGreat For Home Security
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect no problems with installation or operation
I would recommend this to a friendNice design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older version with the 720 resolution, the difference in the clarity from 720 to 1080 is larger than you would think.
I would recommend this to a friendRecommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love, recommend especially one that is rechargeable.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several ring products and they are all great.
I would recommend this to a friendRING, RING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring is always a great option for home security you can never go wrong.!
I would recommend this to a friendSatisfied customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and great service. Will highly recommend!
I would recommend this to a friendSolid product. Menus not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m satisfied. It’s got some quirks - switching wifi networks was a bit of a challenge and the alerts/notifications menus are clunky. Once you get it up and running, it works well.
I would recommend this to a friendEasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So hlad i was able yo get one for mu house, its easu to use and install
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever doorbell should be in every house like the quality best.
I would recommend this to a friendValue Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Ring Doorbell. Works well, good capture and notifications, no issues.
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this product for my parents and in-laws for Christmas. They both loved the doorbell. We loved the curbside pick up option.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to a friend and he enjoys the sense of security it gives him
I would recommend this to a friendBrand response from Ring
Posted .Hi JohnB.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired and that the features included are meeting your friend's expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if its a tech issue but we connected tothe old doorbell wires but it will not chime the house when the door is activated.
I would recommend this to a friendGreat does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected great seamless with ring app I certainly recommend it
I would recommend this to a friend